Croma — Product not delivered and Customer care unresponsive.

Address:

Mumbai

Placed an order for a product on their official website on April 27 20201. Till date, it is not delivered and the customer care service has not helped in providing any support or solution.

On being asked about the status of product delivery, they state they don't have any record of the product. And yet I have a confirmation email of the same product.

All this from an established brand called Croma, is absolutely disgusting.