Croma — Product still in warrenty but they are not replacing it

Tanisha23234

Apr 5, 2024

Address:	Mumbai 400069, Maharashtra, India
Website:	croma

My earphones stopped working after 2 months and they are still in warranty But i have called them they are not picking my call and also reject request raised on website.

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Croma customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2024

Croma Customer Care's response Hello there, we regret that your experience has not met our expectations. We kindly request that you visit the nearest Croma store with the product and invoice copy for the best possible resolution, as it is a carry-in product. Our team will inspect the product and address your concerns. Please feel free to contact us for any further assistance.