Croma — Refund amount not received

Address: CROMA , Daryaganj,New Delhi

On 20.07.2023 I had purchased a fastrack smart watch with extended warranty from croma outlet at Daryaganj, New Delhi of Rs.6953/- . However as the watch was not functional on trial, i cancelled the order the same day at the store itself. Though a refund invoice was generated, till date i have not received the refund amount in my account.

Kindly resolve the matter
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Croma customer support has been notified about the posted complaint.
 
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Hi customer, this is not the experience we would have liked you to have. We request you to reach out to our customer care team at [protected] or write an email to [protected]@croma.com. They will assist you with the resolution of your concerns.

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