[Resolved] Croma Retail — Phone repair

Shikha Talwar

from Delhi, Delhi

Address:

New Delhi, Delhi

Hi, i have submitted my phone on[protected] due to some problem. But problem wasn't resolve till today even they are not responding properly. They said only one thing "that your concern is under process and we making a follow up with the concerned team for the same" again and again and again. And when ever i called them they said we will get back to you within 24 hours for the same, But i never ever received any call from them. I do not quiet know what to do, when they solve this problem. Croma service are really pathetic and embarrassing. Please help me to solve this problem. Thanks, Shikha

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May 31, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.