[Resolved]  Croma — Tablet

Address:

Mumbai City, Maharashtra, 400081

Dear sir/madam,

We had purchased Tablet of Croma company from Croma, Mulund [W] showroom [Invoice No.SLF02A[protected]].

Our Tablet had some problem, for which we approached your mulund [W] showroom on 16.04.2016.We got a call from your customer care representative [61508411] from mulund [W] showroom about collecting the same as it was under extended warranty period.

When we went to collect tablet on 19.04.2016, She gave us one contact no. [protected] stating that this is company's number and representative from company will come and collect and deliver the tablet.We tried the number many times and got the answer "Dialled number does not exists".We also tried your contact no.[protected], but it was continuously on voice mail.

This is very frustrated to get a wrong number from your mulund [W] showroom.Also it is difficult to visit your showroom every time for small issues such as to take company's Toll Free number.

You are requested to guide us and inform us the process to get the Tablet repaired at earliest.

Regards

Isha Nagvekar