Crompton Greaves (Cg) — Water heater not working

Address:

Kanchipuram, Tamil Nadu, 603209

I bought this water heater SWH1515 Arno power from snapdeal in the month of Jan-2016. 2 months back it started leaking. i raised a complaint. the reference id is [protected]. one of the service guy visited and said the dang welding has cracked and said he will replace the tank. everytime i asked him he kept on saying net week we will get the tank and will replace. in between he said this model is not available and he will give me a new model if i pay around Rs. 3000/-. 2 weeks back he took the complete water heater and said he will get the new one the very next week. still no news on when he will come and fix. it has been close to 2 months now. hope crompton greaves takes this up seriously and resolves this at the earliest.

Thanks & Regards,
Deepak