[Resolved]  Crompton Greaves / Cgglobal.com — Ceiling fan (Seawind)

Address:Lucknow, Uttar Pradesh, 226007
Website:www.cgglobal.com

I have purchased the fan on 3rd Sep-2016 and found defective. I called the customer care they visited and told they will see the matter latter and go back without signature of me/family member.
I again complaint on 7 Sep-2016 (Complaint number [protected]) but no visit was arranged by Crompton Greaves. On 12 Sep-2016 and 15 Sep-2016 I again contacted to customer care bu till date (18 Sep-2016) I don't get nay response.
This conpany has worst products, they are deliberately sell defective products in new packing. So why they are not entertaining the complaints.
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Nov 21, 2016
Complaint marked as Resolved 
Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
Crompton Greaves / CGGlobal.com Customer Care's response
Dear Sir,

Sorry for the inconvenience caused.

Hope the issue is resolved to your satisfaction.

For any further escalation on the said matter, you may write to our Escalation Desk 'consumer.[protected]@crompton.co.in'

Regards,
Crompton Customer Support Team
Complaint comments 

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Order ID: [protected] placed through Snap Deal on Tue, 20 Oct, 2015, I got two bulbs which have stop working suddenly, and within 1 year manufacturer's warranty, how can I get replacement for these damaged 12 watt crompton greaves bulbs.

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    Crompton Greaves / CGGlobal.com Phone
    +91 22 2423 7777 [Registered Office]
    +91 12 4439 2000 [Gurgaon]
    +91 33 2282 9685 [Kolkata]
    Crompton Greaves / CGGlobal.com Address
    CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India - 400030
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