Crusebeen Enterprises — Fraud & wrong commitment and product not received

Address:Khordha, Odisha, 751003
Website:crusebeen.in

Mujhe ek bar crusebeen enterprises se call aya tha july 5- ko no tha[protected] call pe crusebeen ka exective representative bola ke crusebee car contest me participate karneke liye o bole is contest sabhi ko prise paka hai .aur app jab ki online achi shoping pehele kiye hain app ka Honda amaze car zitna paka hai .khali mujhe sirf 2349 rupay online me deke registration karnahoga or 6093ke rupay ke product bhi mujhe mil jayega.aur baad me mujhe kuch pay nahin karna padega.
Bahat jada amount nahin tha or uske mujhe JMR Sleeveless T-Shirt And Short + Sport Shoes + Sunglass + Factor Watch mil rahethe .to main online pay kar diya.agle din mujhe verification ka call aya or bolagaya product 7 din may deliver ho jayega. Lekin 7 din kia do hafte ho gaye product nahin pahoncha .lekin is bich mujhe company call anelaga ar unohne bola app hondamaze car keliye chune gaye hai or isliye app ko carke pane keliye kuch processing amount pey karna padega. Processing fee-70000, kyon ki app ko hamari company support karke age la rahi hai to app ko sirf 30000 pey karna padega.
Maine mana kar diya kyon ki mujhe ye fraud laga, bar bar mana karne ke babajud unohne muje callkiya or convince kia or company ka prove bhi diya online pe.lekin abhi bi muje jo 2349 ka combo nahin mila uske jage mujhe unohne ek local brand ka shoe jiski kimat 200 se bhi kam hogi aur ek purani dufule bag jiski kimat 80 se bhi kam hogi bhej diya invoice ke saath jis invoice me tin chije bil (shoe, dufule bag, blue tooth watch ) –rate 2349 kia gaya tha lekin combo me tha sirf do chije (shoe, bag) usmey blue tooth watch nahin the maine jab is baat ki sikayat ki to unohne bola ke pahele combo ka stock khatam ho gayatha to app ko dusra combo me cooprate karna padega. Aur app ka jo BLUE TOOTH WATCH nahin mila o app ko 30000 ka combo ke sath milega (Pearl Gold & Diamond Pendant + 30 Cent Diamond + Sony Camera DSC-W810 + Sony Head Phone MDR-XB250). Diamond ka market value-20000, aur diamond with pendant ka value rs-14000 bataya gaya jo ki easyli recoverable ise bechke
Aur agar main rs 30, 000 nahin pe kia to mera car jo milna tha cancel ho jayega. Aur Mera point bhi high bataya gaya 95 jo ki company app ko support kar rahi hai to app dia gaya hai.aur kisisko bhi nahin.unohne unohne contest department ke head se bhi baat karai.aur company ke site se muje mail bhi bheja.jiska copy main niche bheja hoon . toh muje biswas hogaya aur maine kuch kuch amount kar ke 30, 000 pay kar dia . jisse mujhe batyagaya ke mera point 95 se 98 ho gaye
Mere paas koi option bhi nahin tha kyon ki maine pehelese 2349 pe kar diya tha jiska mujhe product 30000 combo ke saath milnatha aur saare prove jese call record merepaas the to main the aur mail bhi tha to main company baat maan kar dhire dhire sab pey kar dia.
Pey kane ke baat bhi mujhe is baar pehele ka combo nahin mila aur is baar bhi mujhe saare product nahin mile the
Pehele ka combo to nahin mila to chalo lekin diamond aur gold jo bheja osare utna value ke nahin the sony camera mujhe nahin milatha.(value-aprox lower-9000)
Aur company se Miss Simran aur Harpreet baar call kar ke aur 20000 mang rahe the jo ki gate verification charges tha muje file cancel kar dene ki dhamki bhi de rahe the .
Maine jab mera pesa return karne ka baat bola to toh miss simran ne bola app ka jo product ke related issue hai contest ke doraan satle ho jayega .contest jo ki app ke sahere ke kisi bhi bade mal pe hogi usmain jaane ane ka khar cha company uthayegi .aur agar app 20000 nahi dete to app ka pehele ka paisa app ko nahin milega.
Maine consumer court ki baat boli to unohne bola ke agar app agar company ke khilap complain denge toh app ko company support kar rahi aur support nahin karegi aur app ka pesa bhi dub jayega.

Mere paas koi chara nahi tha mainne pese udhar kar ke thoda thoda kar ke pura paisa pe kar diya 20000 pay kar thoda thoda kar ke pay kardia. Iske baat mera point highest batayagaya jo ki 99.1 aur rank chaking web page main bhi upar dikhaya gaya.
Uske baat call ana bandha ho gaye the unohne contest ka date -31 sep -16 bolatha aur unke tarfse koi call nahi ai to maine [protected] pe call kia 23-september ko .toh exective ne bola call back kia . aur company ki head miss sweta update kia ke maine Rs 360, 000 shoping merenam ka update ki a.aur mra point 99.1 bataya

Aur 20000 pay kane keliye bola as cheking amount mere paas itna amount nahin tha account pe 5000 the to maine o pey kar dia.agle din mujhe jab call nahin aya to maine customer care call kia aur mera point janna chaha to o call back karne ki baat kahi .lekin koi call nahin aya. To maine call kia toh obole contest jan 31 ko postpone ho gaya hai.
Maine pese udhar liye the aur me product bech bhi nahin parahatha kyon baad me mujhe ye return karna tha.
phir -23- jan -17 ko maine jab call kia to o bole contest 31 march ko postpone ho gayee hai bola gaya .call back me mujhe bataya gyake mera point 98 ho gaya jis ki mujhe koi jankari nahin thi . jab maine consumer complain ki baat kahi to unohne .to executive ne cooperate kijiye nahin to app ko kuch nahin milega aesa bola.
Jab 31 march aya to o achanak bole ki contest khatam ho chukka hai aur koi aur saks winer hai .mujhe kuch nahin mine bala hai bolagaya. Maine mera paisa return karne ki baat boli to mujhe proove manga gaya. Maine account stamen bhej dia lekin.
Abhi o boll rahe hai ki unke care pe call na kare.
Please mera pesa return pane ke liye madad kare. Ye companyfraudd hai aur unka sare call record mere pass hai prove ked or pe.maine deleate nahin ki . please mujhe contact kijiye osare prove lene main.
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Crusebeen Enterprises customer support has been notified about the posted complaint.
Apr 13, 2017
Updated by hemanta sagar
mobile no-[protected]
Complaint comments 

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Fraud company.my 2, 00, 000 rs looted this company 420'
Dear Customer,

Greeting from crusebeen.in,

We Apologies for the inconvenience cause to you while shopping with us.

In reference of your above feedback, we would like to inform you in case you have any issue related to your order, product or service please contact to our customer Helpline no:-[protected] OR email to us at [protected]@crusebeen.in for the resolution of your issues.

We request your co-operation & support on this to get the complaint resolved up to your level of satisfaction.

Appreciate your understanding and patience in this regards.

Thanks & Regards,
Team Crusebeen
[protected]
Dear Hemanta,

Greeting from crusebeen.in,

We Apologies for the inconvenience cause to you while shopping with us.

In reference of your above feedback, we would like to inform you in case you have any issue related to your order, product or service please contact to our customer helpline no:-[protected] OR email to us at [protected]@crusebeen.in for the resolution of your issues.

We request your co-operation & support on this to get the complaint resolved up to your level of satisfaction.

Appreciate your understanding and patience in this regards.

Thanks & Regards,
Team Crusebeen
[protected]

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    Crusebeen Enterprises Phone
    +91 99 1081 8223
    Crusebeen Enterprises Address
    60, Block E-3, Street No. 54-H-1, Molarband Extension, Badarpur, New Delhi, Delhi, India - 110044
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