Ctet — Didn't get refund

Respected Sir/Mam,
I made payment of ₹1200 through UPI(phonepe) for CTET paper 1 & 2.
Application no- [protected]
The payment is showing incomlete in CTET portal but the amount (₹1200) was deducted from the account. So, I need refund of ₹ 1200. So, I can pay the fee again.
Please help sir/mam to resolve this problem.
Transaction date - 22nd September, 2021
Pay to: cbse.[protected]@hdfcbank
Transaction ID:T2109221117576334479957