I am using the CUGL connection for Industrial use.
We are a MSME company and also registered with startup India.
being a small company, our major work is to manufacture efficient products for our customers and also maintain positive cashflow.
CUGL is one of our vendors which provides us with the gas connection which is very crucial for our industry.
however, the major flaw with this company is
i) no pre-information on the prices of the gas
ii) prices are revised every fortnight without any pre-information to the buyers
iii) credit period of only 3 days once the bill is issued (they also count Sat and sun has business days)
Now since the gas business is centrally issued business, our competitors are using gases from torrent etc which is much cheaper than CUGL and we can't even switch because of licence restrictions to the gas companies.
while there is zero support from the Cugl regarding this, we as business owners are suffering because of regulations.
what can I do to solve this? Was this information helpful? | 
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