| Address: | Kanpur | | Website: | www.cugl.co.in |
I have applied for the PNG connection of CUGL Kanpur for domestic purposes on 4th July 2023.My application was accepted, and CRN No was generated as D0099664.
But till date (26th February 2024) there has been no progress on my installation process. I have emailed my grievances to CUGL customer care email and there has been no update or reply provided to me on my delay issue.
Furthermore, no update is provided to me on my Complaint NOs via customer care or email showing unprofessional conduct of CUGL management team.
Complaint No[protected]dated[protected]
Complaint No[protected]dated[protected]
I was assured by installation Team that connection will be done within week but yet no progress on the installation.
The gas pipeline is already there in my kitchen window and apartment vicinity and it will hardly require 30 mins to install Gas Pipeline meter in my kitchen and yet informing the same to the CUGL team no progress has been made for the installation.
I have no hope of getting service or resolution.
No wonder Government going for Privatization. Was this information helpful? | 
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