Address: Curefit HQ Office #17/17C BDA 3rd Sector, HSR Layout, Bengaluru, Karnataka, 560102 | Website: www.cult.fit |
I purchased a product named "Clutsport Liquid L-Carntine" on 13 August on Clut.fit mobile app at INR 1399.
while purchasing the amount was showing INR 1199 but I was charged 1399
when I complained to the support team I was told that it was a technical glitch due to which it was showing 1199 but the price was 1399.
So I paid and ordered the product but after waiting for 20 days I didn't get the delivery of the product, so I decided to cancel.
Now when I cancelled, I was refunded INR 1199 back. This time I again complained the support team that I was charged 1399 but was refunded only 1199. Now they say that " we would like to inform you that it was a discount of Rs 200. Hence, you have the correct amount of 1199 as you have paid for that itself and its correctly refunded."
I have all the necessary proofs for my claims. I would Like to get my correct refunds and would like to ask for further compensation for wasting my time unnecessarily and misleading me. Was this information helpful? |
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