D-Mart / Avenue Supermarts — complaint about the availability of slots for delivery

My name is jay parekh, i tried ordering from the dmart ready app a numerous time but your app is pathetic, firstly it does not open and shoes that the website is getting updated then after trying for 2 hrs it finally showed me what products i can order, after doing that again the app crashed and had to wait for 2 hrs, finally after going through so much trouble i registered my account, put address and then its showing me slots booked till 17th april, when your app is not working properly how is it possible that your slots are already booked, i need a call back from senior management asap
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D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
Apr 15, 2020
Updated by Jay74368
Can you please explain what is happening with my complaint
Complaint comments 

Comments

Yeas, agreed. No slots are available. I am keep tracking for available slot since five days. No slots are available till 17 th April and very next 1 min its showing no slot available till 18th April.
I am not able to order. I don't know its app bug or what. But its been so irritating. Why they are saying home delivery is available while it is not taking order even if They are charged 3% of delivery charge of the bill. I have been waiting since a week. It just wasted my time. I could have order from another site but I stick to dmart . This is how dmart treats their customers.
I am also facing same, since a week it shows slot are full, in midnight in very first min it shows next day is full. Worst app or worst slot management, in one second who is taking all bookings? Or are you affraid to deliver in some areas, if so show it properly so we can buy from other providers instead of waiting for slots.

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    +91 22 3340 0500
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    Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai, Mumbai, Maharashtra, India - 400076
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