D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai City District
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts


Additional info
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (25)

D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts — store located at hinjawadi pune

 HARSHAD SHASTRI on Mar 24, 2018
I went to Hinjawadi, Pune D Mart store and I found Gents Toilet's tab is continuously running and lots of water being wasted. Store staff goes there every now and then along with customers and nobody noticed or no attention has been given. This is absolute negligence where MH is facing serious water crisis and droughts and this type of insensitivity from a reputed store is not appreciated....
Complaint comments  Read comments Complaint category Utility Services

D-Mart / Avenue Supermarts — misbehave of staff and refuse to give me my selected products

 nitesh9349 on Mar 16, 2018
Dear sir/madam
As i visited d mart lal kothi jaipur today. There staff was very roude to me. And they did not give me the prouducts which i want to buy. There policies are not in written that how much quantity they can provide to a customer. And they even dont give me singles pieces also. The person whose name may be mr manoj was there. He refused to give me products and answered me very badly.
Hope you will take proper action againt all what happened to me. I felt samfull because of his misbehaviour.

Nitesh agrawal
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — i'm complaining about double collection of money for the same thing

 Ayushee11 on Mar 11, 2018
I went to dmart yesterday just because of sunday it was havy crowd on the billing counter and the staff is very rude... While billing the staff member counted double for the same thing.. The item was kohinoor rice it's price is 320 rs/packet he counted it as 640 rs after i received the bill i told him that something is wrong he said no pls wait i have to deal with other people too... What could i do?? Pls refund my 320 rs.. And this is not the first time they did this... They did this many times before...
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — kivon smart casual

 vivek thengre on Mar 9, 2018
We are last 5year customer stay at yavatmal so. At amravati dmart we purchase kivon casual on date bill19/2/2018 amt.3225.40 but i want xxl42 & i collect xl42 when i go to replace he say change only 7 day i going on 2/3/2018 so i request you to chang my kivon casual. Otherwise i will going on other way to replace my casual. As early as possible. My contact, [protected] vivek...
Complaint comments  Read comments Complaint category Credit Cards

D-Mart / Avenue Supermarts — park avenue deo

 sagalia on Mar 7, 2018
I am purchasing all my house hold item from Dmart because of trust in quality and price and offers. This time I am quite disappointed because you are promoting park avenue product at good discounted rate but that's duplicate which I have received.
I was not expecting this type of cheating by you and your team.
I would like suggest all customer if at all you get in believable offer on branded items please do check twice...
As far as DMart is concern let me see what step you and your team is taking against it to prove that you are concern about your customer n quality of product.
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — wrong debit on my credit card for no purchases made

 jyojav on Mar 5, 2018
I have not made any purchases in the last one year at d mart stores but amount debited showing on 25 feb 2018 in my credit card statement. I used to purchase there previously. Why did this happen now? The amount is around rs. 2200. No purchases but amount deducted from my credit card fraudulently. It is showing as 'd mart lb nagar' in the particulars column of my credit card. I use axis credit card. Thanks...
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — restriction in quantity

 Sagarbk on Mar 3, 2018
Hi team,

This is sagar, i would like to bring this to attention by hoping justice will be given.

On 02/03/2018, i visited dmart located in kananakapura, wherein i was able to see offers of buy 1 and get 1 for almost all cosmetics, i took 2 items to billing counter but manager called ganapathi refused to give buy 1 and get 1 and spoke very rudely and he was warning not to enter dmart, this is not the way to treat the customer and also i was not allowed to avail the offer.

Can you please take this as very serious issue, as i would like to file a case under...
Complaint comments  Read comments Complaint category Business & Finances

D-Mart / Avenue Supermarts — double payment against single time procurement

 Rajendra Kabra on Feb 16, 2018
I rajendra hiralal kabra residung at jalgaon. On dated 25.01.2018 i had purchsed good from d mart rs 668.30/- vide bill no [protected] dated 25.1.18 at 05.57pm. The cbi card (Last four digit 2363) was swiped and transaction failed receipt received again the same card swiped the transaction successful. However the payment deducted from my account is twice.
After 6 days i check my transaction in bank, but amount was credited and as per bank person tolds that the double payment is credited in d art account.
Then i went in d mart 2/3 times however no satisfactory response, answered...
Complaint comments  Read comments Complaint category Banks

D-Mart / Avenue Supermarts — wrong bill

 go4vinod on Feb 12, 2018
Today bill no[protected] dr 12/02/[protected]
Cashier kas/17

Chinchwad dmart

Purchase only one qty of sahebana 1 kg
But in bill there are 2 qty

Now how i can i prove that

Please reply

I think there are no one to put material in bag and i ask bill operator to put it in bag he do this type of.. With me

This is my second experience fist time i identify bill in the mall, this time i skip

Please help...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — horrific customer experience at d mart hongasandra!

 Bipin B on Feb 6, 2018
Many customers and me have been very loyal to dmart. I am very happy with the discounts and the products available at your store at the same time i am very disappointed with the level of service at your dmart hongasandra store, off lately i have experienced a very disturbing practice at your store, right at the entrance at the store, they have started putting stickers everywhere on the personal jackets that and clothes that we are wearing while visiting the store, before tagging the bag they are putting stickers on our personal used products inside our personal bags. This is pathetic! I would rate...
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — foodstuff contaminated with chemical

 Mujsha2003 on Jan 30, 2018
Dear sir, i regularly shop at your store located at karjat. Last time on jan 19/01/2018 while shopping one of the foodstuff that i purchased is contaminated with chemical odour and its presence. I had to face medical problem, vomiting etc, hazard to my life. Your concerned customer care and department was informed of the problem but was negligent towards the complaint, didnt even bother for he hardships faced by me due to consuming your food product. The sample of same has been preserved. Same complaint shall be forwarded to fda and consumer greviance kindly note,
[protected]. Mujib shaikh...
Complaint comments  Read comments [1]Complaint category Food

Dmart — usage of plastic unnecessarily

 varmaan2013 on Jan 30, 2018
Dmart in hosur road ties opening of any bags used by the customers to seal the opening using "plastic tags" and these tags will be opened at the billing counter during billing and these "plastic tags" used for tieing is not reused but thrown out. Charging heavily for the cloth bags.
Every customer is treated as theif inspite of having cctv monitors.
Date :30/01/2018
1. Treating all customers with an amount of doubt very explicitly.
2. Generation of plastics unnecessarily and
3. Are charging heavily for cloth bags....
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — service of d'mart hongasandra bangalore

 abhiranjan1219@gmail.com on Jan 28, 2018
To day i visited d'mart hongasandra bangalore. Its really very pathetic service over there while coming out. Security guard are very disrespectful. While coming out after billing security guard do a double check. It's really a mystery for me that what do they try to find out inside the bag. If some one intentionally wants to steal something he can easily do that. They are making a big crowd and if anyone will ask to make a little fast they will become very angry. When i asked that where is your manager they simply said that i don't know. Even i am going to post this experience on social media and...
Complaint comments  Read comments Complaint category Security Services

D-Mart / Avenue Supermarts — dmart ready order no 1973766- complaint on the received items, which are having black bugs in the packet.

 rajupetalokesh on Jan 27, 2018
Dmart ready order no 1973766, in the item "dates tit bits", we have noticed full of small black bugs (Insects) inside the packet. Also, dates are packed in 14 nov 2017, which is having only 3 months expiry date. So, as on date, it's two and half month old packet. There may be problem in airtight packing or already bugs exposed dates are packed in the packet. Unfortunately my kid and my family also eaten those before noticed that bugs. We are really worried about the consequences of this consumed spoiled dates.
It's mear failure of the quality testing of dmart. It also shows the inferior...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — invoice not made on declared republic day special price.

 Ashikali.Saiyad on Jan 24, 2018
With reference to caption subject, pls find attached two attachment.
Me has visited your store yesterday and asked to generate invoice republic offer price but not done.
Pls check & revert why invoice has not generate on republic offer price.
Although the same has been inform to concern store manager also.
My contact number is [protected].
Awaiting your quick support on the same....
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — store manager insulting a senior citizen

 Zoher yl on Jan 21, 2018
Dear sir/madam
I am a senior citizen living in bandra west, was visiting my son staying in nerul..
Since suggested by him about an offer on banana chips at d mart i was tempted to buy all the variety available on offer..
I also picked up a few packs of washing powder also available on offer..
Apart from the offer items many other miscellaneous items were also purchased by me..
As i approached the cash counter to pay the cashier girl signaled to a self claiming store supervisor by the name of seema ghanvat who questioned me in a very rude tone, she asks me why are...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — worst behavior of staff girl & boy (shobha chavan & vijay ingawale)

 santosh Jedhe on Jan 14, 2018
I am the regular customer to d mart, but for the first time i and my family (Mom & daughter) insulted by your kanjurmarg dmart staff specifically mr. Vijay ingawale & shobha chavan

On 13.01.2018 i went to your kanjurmarg dmart store in evening, my daughter was having chocolate which we bought from outside store, when we were busy in shopping, ms. Shobha chavan was working on same floor. She suddenly took chocolate from my 2.5 year daughter's hand and also rudly questioned my mom & me about chocolate. And also had verbal fight with my 55year mom, when we asked her to use...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — lionads 500 gms

 George455 on Jan 11, 2018
Brought dates packet from electronic city branch, & i have received very low quality dates which was old and dry not even have any taste.
I trusted dmart with their quality products but this made me second thought on dmart products.
If possible i require a callback from you on it.
Bill details:[protected]
Date: 07/01/18
My number: [protected]...
Complaint comments  Read comments Complaint category Products & Services

D-Mart / Avenue Supermarts — price tag against actual bill

 Pramod Malgaonkar on Jan 10, 2018
I have purchased I pack of Red. Bull can of 4. Which price tag was RS. 325/-. When I paid the amount the billing amount was 360/-.
When I asked for the same, the sales person took nearly half hour to resolve this.
If somebody purchase more than 30-40 items he is unable check the billed rates with price tag.
That means all the people who purchase the items with price tag will be fooled at the payment counter.
Next time this will go to consumer court....
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — deepam cooker

 RishikaJaiswal on Jan 9, 2018
I purchased deepam cooker and it's lid is not proper it's not getting adjusted to the bottom utensil of the cooker. I took the cooker to d mart hinjewadi as i purchased the product from there. They asked me to contact the deepam customer care service but they ain't responding. I purchased the product on 17 december 2017 and it's almost going to be a month but there is no response.

What will i do with a cooker whose lid is not getting adjusted to its bottom.? Total wastage of money. Kindly do a refund or replacement...
Complaint comments  Read comments Complaint category Electronics & Appliances

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