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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Dec 8, 2025

Complaints 1133

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84

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1049

Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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D-Mart / Avenue Supermarts reviews & complaints(1133)

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I have received Amul butter 200 gms instead of Amul Butter 500 gms. Order Number[protected]

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

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Address: Jalgaon Maharashtra

D-Mart Jalgaon Branch Maharashtra where Staff Misbehaving with customers without having proof or not proving that customer is guilt before proving they straightly blame on customer having not billed and saying that product of girl sandal is of dmart store you’ll cannot exit unless you prove that this product is not of our store as we told instead of saying to prove us you prove that this product is of Dmart store please make sure to enquire...

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Address: Nadiad

To
The Store Manager / Customer Care
D Mart Nadiad

Sir/Madam,

I am writing to lodge a serious complaint regarding an incident that occurred today between 7:30 PM and 7:45 PM at your store’s “Maximum 10 Nos.” billing counter.

Despite the board clearly mentioning “Only for Maximum 10 Nos.”, One customer ahead of me was allowed to check out even though they had more than 20...

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Address: Mr Sunil Paul

Every day morning diet/meal kala chana with boiled a senior citizen person as per advise by doctor, we purchase continue from D mart at Kudasan, Gandhinagar in the state of Gujarat Branch it is very poor quality enclosed screen shots for kind ref, also we talk representative of this we not satisfy.

Request to pl provide good quality of all grocery item for our life save....

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I am filing this complaint against DMart (Avenue Supermarts) for their repeated failure to resolve a service issue related to Order ID[protected] and Ticket ID 6790121.

The product I received malfunctioned within days, and I raised a service request on November 1, 2023. It was to be picked up on November 3, but despite clear instructions, the pickup was done without the necessary parts, rendering the inspection incomplete....

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Address: Dmart Survey 21, Plot 112, Hosur Rd, in front of Dmart, Veer Sandra, Electronic City, Bengaluru, Karnataka 560100

Dear D-Mart Customer Care Team,

I am writing to formally raise a complaint regarding an unpleasant experience I had at your [D-Mart Electronic City, Bangalore] store.

I have been a regular and loyal customer, purchasing items worth approximately ₹10, 000 every week. However, during my recent visit I was wrongly accused by a lady staff member on the first floor of consuming a store product (Tic Tac) without...

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Address: Dmart ready avenue ltd, dmart kukatpally

I have ordered fennel seeds from dmart ready many a times of 200g packs and also brought from stores but those fennel seeds are of poor quality with bees infested within, at first I thought only few seeds might be infected but no as the days are increasing the whole pack of fennel seeds are infected with rarely uninfected ones with black bees and most concerned part is that those fennel seeds have long sticks which piercing deeply into the...

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Address: HANUMANTHNAGAR BANGALORE

Website: Dmart

Hi TEAM, geting the Error as " Dmart slot is full from last one week" can this error be resolved asap please. was getting deliver form last two years now cant book the order and have attached the error message below for reference.
HARSHA
[protected]...

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Address: D Mart New Gandhi Nagar, Gandhi Nagar, Nehru Nagar III, Nehru Nagar, Ghaziabad, Uttar Pradesh 201001, India

Complainant's Details
Name: Khushi Sharma
Age: 20 years
Address: [Please provide your address]
Contact Number: [Please provide your contact number]

Complaint Details
1. Date of Incident: July [Please provide the exact date] and July 11, 2025
2. Location: Dmart, [Address of Dmart store]
3. Nature of Complaint: Unprofessional behavior, lack of communication, and mental harassment...

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Address: DMART Hoodi, Bengaluru

24th May 2025, bill number 001041
Today your staff in Hoodi screamed at me and my family continuously just because my 2 year old was feeling hungry and chose to open a makhana box and eat some. While I understand there are rules and if you allow one you allow everyone but the behaviour we had to tolerate was not tolerable after we have spent lakhs of rupees in your facilities over the years. Its not like we were openening all packets...

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Address: Well known polyester Ltd., Gate no.4, near Dayabhai petrol pump, attyiawad char rasta

I, Rupesh Kumar Rai, purchased goods worth Rs 1181 on 25/03/2025 and made the payment online through Google Pay. UPI transaction id[protected]. The amount was debited but the slip was not issued and the goods were not given to me.
So you are requested to please refund my money....

+2 photos

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Address: Dmart KPHB 5th phase

Date of transaction -20th December
Bill no[protected]
Amount -2631.60
The amount got deducted from my bank, however due to network glitch they did not receive the amount. They suggested me to repay the amount and confirmed that double payment will be refunded.
The amount is yet to be refunded, please look into the issue....

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Address: B-2502, Gemini, Hiranandani Meadows

I bought Gillette Foam 50g (Thane Vasant Vihar) & went on a travel to remote place. To my surprise, the pusher wasn't in working condition & was unable to use the foam. I had an important meeting & was completely embarrassed being present in unpresentable conditions. Getting products outsourced is OK while have Quality systems in place. Please let me know where should I send the product for your team to have a look & put a CAPA in place....

+2 photos

+1 videos

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Address: Vasai

Order Number:
[protected]Payment made through UPI)
[protected]Payment made through credit card)
Date: 10 October 2024.

INR 2841 debited to account twice. However, order failed citing reason: Payment failed.

Tried contacting customer support twice. Advised to wait for 5-6 days.
Second time contacted customer support: I was informed payment made through credit card was refunded on...

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Address: Panchsheel A BLOCK NEAR CITY SQUAR MALL A BLOCK AJMER RAJASTHAN

Today 16/09/2024 I went to DMART A BLOCK AJMER RAJASTHAN STORE for purchasing grocery for a wile month, when I reached @ billing counter one of staff come and tell me you dont take more than two piece from all products, I said I have taken 3-4 pack some products like popcorn small packes and some more only, these is someone in your staff badly behave with me, I don’t like that behaviour to me, I goes Dmart store many times but today worst behaviour of your staff, I immediately cancelled my purchases from your super market, if you understood my complaint kindly take action with immediate effect
Thank you

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

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Address: L. B. S marg, kanjurmarg west, mumbai: 400078

Yesterday at[protected], me and mom visited dmart located at kanjurmarg west, mumbai: 400078. While we were waiting at billing counter for almost half an hour we got to know that they are not accepting online payments, they are just accepting cash payment and they didn't put any board signs on front, but still we were okay it's fine. Then we move to another billing counter and same after waiting sometime when they were doing there machine...

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Address: Dmart Rd, Airoli sector 10 A, Navi Mumbai

Full description:
Customer service at the cash counter was very bad. They are not treating in respectful way. I gave 500 Rs note, when I received the balance change, I noticed a 100 Rs torn note. I asked for another note, but the cashier made me to wait for a long time to get that 100 Rs even though she had the change with her. I personally have no problem to wait but the irritating part is she was very rude towards the customers. I noticed the same behavior with another customer standing behind me.

Name of the person in cash counter: Aruna
Date of the incident: 22nd Aug 2024

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

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Address: No.12 marvadi garden subburayan street Mylapore Chennai

I am writing to bring to your attention an unfortunate incident that occurred at your Velachery D-Mart store on 06.07.2024 I lost my bag in the store, and although I was able to recover it on next day, I discovered that ₹2700 had been stolen from it.
I am deeply disappointed by this incident, as I expect a secure and trustworthy environment in your store. I kindly request that you investigate this matter thoroughly. It is important...

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Subject: Double Debit Issue for Order[protected]

Dear D-Mart Palanpur Customer Service,

I am writing to bring to your attention a concerning issue with my recent purchase from your store. On July 2, 2024, I made a purchase of Rs. 1721 worth of groceries from your store (Order #[protected]. I paid for the order using my debit card. However, despite the payment being deducted from my account, I received...

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Address: Poonthamali

Hd gala kingkong broomstick purchased two numbers but in bill it mentioned 3 numbers. After reached home when we checked the bill we find it...

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