D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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327
COMPLAINTS

D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

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Address
Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts

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155
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68

Additional info
Customer satisfaction rating
1%
Complaints
327
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (55)

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D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts — job opening o f stores manager - belgavi/kolhapur/solapur - naukri.com

 vijaykumar hammannavar on Sep 18, 2019
Dear sir, this has reference to your current advertisement for the post of stores manager - kolhapur/belgaum/solapur in naukri, and the subsequently i have applied for the job opening.

When contact the area hr recruiter ms. Abhinita on[protected] asked me couple interview questions and said to me that you do not fit into the recruitment age criteria as my age is 52 years. The officer without further discussions disconnected the phone. When re called and i had asked to officer the policy of not hiring/not calling for interview 52years employee for stores manager post when other all...
Complaint comments  Read comments [1]Complaint category Employers

D-Mart / Avenue Supermarts — manager and store people were not professional

 Karthick Jananathan on Sep 17, 2019
I was at dmart hongasandra banglore. 17/09/2019 7:00 to 8:pm

I was been trying to by snacks of 10 packs of town bus madras mixter and 10 packs of paperboat.
When i ask them the maximum numbers they told me 3. I told many are carrying 10 they told they are regular customer. I asked what is the standard allowed quantity, we divide what is the quantity for whom there is no standard.

When i try to speak with the manager puneet he asked for my pan card.

I want to understand why he need my pan card. I want to understand is he exploiting the customers...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — why they charging for carry bag

 sumanzubair on Sep 16, 2019
Today i purchase grocery for rs 3200 approx then he will charge me per bag rs 16 so i said to they person why u charged per bag if i buy groceries from here so u have to give bags from ur side... So that person told me madam aapko complaint karna hia to karo but humlog kuch nhi kar sakte. Dmart bhayandar west. (Thane)
So can u plz take action for dmart n bigbazaar as well as...
Bigbazaar before he charged 16 rs now he charged for carry bag 24 rs......
Complaint comments  Read comments [1]Complaint category Utility Services

D-Mart / Avenue Supermarts — getting charge for free carry bag at d mart rajendra nagar near reti mandi square

 Sumit Chanchal on Sep 15, 2019
Hi sir/madam,
I'm writing this against getting charged free carry bag around 20 rupees at d mart store at rajendra nagar near reti mandi square..
We are buying materials from their store they had to give us free carry bag without any extra charge.. It is happening because government not taking action against them..
Requesting you please visit their store and punish them.

Regard
Customer...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — charge for carry bags

 Anshika Jindal on Sep 12, 2019
Dmart is also charging for carry bags rs 16 per bag.. As per consumer right we have right to stop this but the manager there behaves differently and its very much disappointed.. Its store's deficiency in service.. They should provide us carry bags free of cost.. Plus as per law it is not legal to use plastic carry bags and these stores are providing plastic bags also.. Its my humble request, please take action against dmart......
Complaint comments  Read comments [2]Complaint category Department Stores

D-Mart / Avenue Supermarts — misbehavior of staff with our family and violation of court orders

 SUDHAKAR MANNAM on Sep 11, 2019
I am regular customer of d mart for the past 5 years across country. When on 10th sep 2019 our family visited guntur store. Our bill no is[protected] of rs 5016/-during our shopping we purchased groceries and asked for other item them staff behaved like anything and there is no customer relation at the store and still in front of all customers they are questioning us which is embarrassing. During the shopping my daughter with us she had one 18 months old and she is crying for the hungry and we asked the bill counter to bill the jersey think to survive our child form the hungry but bluntly...
Complaint comments  Read comments Complaint category Products & Services

D-Mart / Avenue Supermarts — dmarts sbi debit card facility not in work in pos machine today

 9898571554 on Sep 2, 2019
Today, 7.00 clock, I have purchaged of goods Rs. 2969.94 at Dmart Nikol. There was to much rush. After collecting goods, I went for payment at counter, my SBI debit card swipe in POS machine two times and informed me POS machine has not support to SBI debit card today and asked me to pay cash or give up material. There were no any notice board that POS machine not support to the SBI debit card. This was not held first time and last with any SBI debit card holder who are also valuble customer of Dmart but every time they felt insult and gone with down head. If it will continue the same Dmart will...
Complaint comments  Read comments Complaint category Banks

D-Mart / Avenue Supermarts — not specific with price.

 Shashank Bisen on Aug 28, 2019
I purchased the prestige tea kettle showcase price of 649 but when came to cash counter it was said that sir it is of 749 what rubbish with the system of staff cooperation i don't know they delayed the service and make customers unhappy. Whilst i am regular customer of dmart. And this is experiencing on belapur dmart. Staffs also not ready to help out. The hell service at dmart.in the name of customers service....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

D-Mart / Avenue Supermarts — inhouse policies of salesperson and rude behaviour

 Cmadeeptanshu Pareek on Aug 26, 2019
Deeptanshu pareek
5:41 pm (6 minutes ago)
To suggestion

Dear team,

Greeting for the day!

I am regular customer of d-mart, but due to the yesterdays behavior of your d mart staff (Mr surjeet singh etc) i am really disappointed. I have following questions to answer.

1.) yesterday i did around 1 hour of shopping along with some of the deo's etc, but at the time of billing your staff member opposed me to purchase deo's more that 2, when i asked the policy he was unable to show such policy.

2.) incase their is...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — parking facility

 Ujval Patel on Aug 23, 2019
Being indian citizen it is my duty to inform authorities how companies like dmart use public facilities for their personal use.in brief, today i visited dmart at motera near motera stadium ahmedabad. When i tried to park my car in basement of facility dmart security denied me to park saying only two wheeler can park in the basement other vehicle must park outside anywhere. So i have to park my car in a no parking area. After shopping when i reached to my car towing company lock my car and i paid 600 rs. Fine for no parking. So i decided to look further, i went to basement of dmart and came to know...
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — eastern coriander powder

 pardeshidn on Aug 23, 2019
We purchased product of worth rs. 4850.26 in which we purchased eastern coriander powder... And after reaching home when we opened the same, the smell of powder is worst and was not at all for any use. It look like sand and very bad and worst smell which was thrown immediately in dustbin. Photo attaching.. Kindly advice the company to check properly and discontinue the same....
Complaint comments  Read comments [1]Complaint category Food

D-Mart / Avenue Supermarts — staff dismanner and deny to accept 10 rs coins

 suhel 1992 on Aug 21, 2019
I purchase grocerry from d mart from 5 yearstoday at 9.30 pm i visited ur d mart at vejalpur jivraj park ahmedabad... And today it was worst experience ever i had in past 5 years... A lady o[censored]r staff started shouting at me... Just bcoz i paid the amt in 10 rs coins... And she order me that i will not accept ur money just bcoz its coin and i ll not accept ur coins... Is 10 rs coins is not a legel tender???... And one more thing she was not wearing her name card... So i dont get her name... Hope u will take some steps......
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — customer service

 vjmohammedyounus on Aug 19, 2019
Hi,
I am a regular customer and purchased goods worth rs1600 in dmart hennur main road bangalore when i finished billing there was heavy rain fall at 9.30pm and i stood inside the shop premises for 1hour as i had brought sugar maida and others house hold items in brown cover. When i asked for any empty rice bag so atleast i can avoid it getting wet till i reach home as i had come in two wheeler but they avoided to even assist and i told please take back but they informed customer service is closed. When we go to reliance fresh the staffs are so co operative. These rice bag and even card...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — unable to exchange the product

 divya77 sharma on Aug 18, 2019
I purchased a remote controlled toy car from d mart store.
There were no cells to check the car.
But when i inserted cells after coming home, car was not working.
Thwn i again visited shop but they refused to exchange the same.

Highly dissatisfied.

Please advise the merchant to exchange the same as i am a regular costumer of dmart andi will be a great loss of goodwill of your store.

Please resolve it as early as possible....
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — no offered for exchange

 GOPAL KGK on Aug 15, 2019
We brought 3/4th mens dnm rib28/[protected]@399{sf} the dmart special price 299..50 which i took one no. Size m i put trial for my brother in the house it was tight. I approched customer care in the shop he told it cannot be exchanged are replaced
I requiest for next bigger size they told it is not possibole so i return back with same piece

Customer service is not good. I request to exchanage the same item for bigger size...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — mamy poko pants fake product

 Anoop Hajare on Aug 15, 2019
Dear dmart,
Yesterday night i purchased a mamy poko extra absorb pants of 96 pieces and found out today morning that these are the plain ones. I have earlier purchased same from amazon and they were quite different and superior in build quality. My bill number for your reference is[protected]; bill dated on 14.08.19 at 10.40 pm. This was purchased from chandivali nahar amrit shakti dmart store.

Seeking your assistance....
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — duplicate invoice

 vk.p on Aug 11, 2019
Dear sir/madam,

I had purchased one usha induction cook top from your seawoods store on 6th august.

I require a proper gst invoice in the name of sbi, c/o vipin k pandey, with my gst and pan no. On the invoice, which is gst - 27aaacs8577k2zo, pan - aaacs8577k.

Incidentaly, i have lost the invoice provided by the store at the time of purchase....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

D-Mart / Avenue Supermarts — amount deducted from my card but still not refunded

 Rohit9160 on Aug 3, 2019
Dear, i swipe my debit card in d mart kalyan (W) after shopping, but it's show transaction is failed, but amount deducted rs 1807.45 on 30 jul 2019 apprx 15:30 hrs. When i ask dmart manager she said you have to swipe again as transaction failed, i paid bill again. She told me u will get money refunded within 48 hrs. But till date i have not received any money.
Kindly solve my issue as soon as possible

Regards
Rohit...
Complaint comments  Read comments [2]Complaint category Banks

D-Mart / Avenue Supermarts — return policy

 PreetSahota on Jul 29, 2019
I purchased bajaj mixer grinder and after billing went to the manager who was appointed for electronics items checking before purchasing. There was a weird noise in item so i requested them to cancel/return the product at the same time. Manager told me to go to the return counter and ask for refund. At return counter, there was a lady to whom i requested to return the product. She told me that there will be 1% deduction from the amount of purchase. I asked her that why would i be charged as i didn't use the product, i didn't even take it outside the store. She said this is the policy of company....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

D-Mart / Avenue Supermarts — tuff and tuff raincoat

 Ramchandra Balkrishna Pawar on Jul 24, 2019
Dear team,

I purchased above company name raincoat from kanjurmarg d mart in last month (It was on offer) and will tell you its horrible... I used hardly 2 or 3 days and its totally teared from inside. I was so shocked that how it is? Is it a last year products? And kept it for sale. I am a regular user of d mart and this time my experience is very bad about the product. I am very upset with this product. Requesting to d mart team please ignore to keeping such low category product in the store.

Regards
Ram
[protected]...
Complaint comments  Read comments [2]Complaint category Products & Services

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