D-Mart / Avenue Supermarts Complaints & Reviews

I am resident of Palava, Dombivli east. I had ordered groceries from Dmart on 3rd December 2023, delivery of which was expected by 4th December 2023. I have not yet received the order. Moreover I haven't been informed about the reason of delay and the next delivery time slot because of which I cannot plan my other activities. I called on customer care number to complain about the same and asked him to waive off the delivery charge but he...

Ticket Received #3450890 - damaged rasgulla tin

DMart Customer Service via freshdesk.com
Nov 29, 2023, 9:09 AM (5 days ago)
to me

Dear francis monteiro,

Thank you for writing to us. Your issue ticket has been created and the ticket number is available in the subject line of this email. A customer service representative is working on your ticket and will respond within 1 to 2 business days.

Regards,

Customer Service Team,
THE above complaint was given by support of image
Their executive called ob 30/11 till today item not replaced of damaged rasgula tin

www.DMart.in

Hello sir my name is Jay sharma I am B. com student recently I completed my graduation and now I want to continue my study M. com & LLB
So I want to part time job in D mart but how I can't get job that place so need help
Recently I did worked in D mart for full time but how they remove me I don't know and I many more time request to D mart manager for help me and solve my problem but they tell I can't able to help you and...

I am writing to express my deep dissatisfaction and concern on D-Mart regarding an issue I encountered with Bambino Gulab Jamun Mix packet. On 16 Nov, 2023, I purchased a packet advertised as 175 grams from D-Mart location at H No. 14-8-182, Narsampet Road, Laxmipuram, Warangal - 506002.

Upon further examination, I discovered that the actual weight of the contents was only 160 grams, which is a significant discrepancy from...

Today on 11th November 2023 I faced an awkward experience with a D'Mart parking lot staff. I parked my two wheeler in a parking lot where all other customers too parked theirs. Within 20 min I finished my shopping and returned to collect my vehicle, In that mean time the other two vehicles which were parked beside my vehicle had been left, so my vehicle was like looking alone there. At that moment a D'Marts parking staff started shouting...

I have ordered household items but it was delayed 3 days may o know the reason.
I never ever seen the crappy services provided by the d mart.
Totally unsatisfied with customer care and delivery boy.

Today I purchase at Dmart vijayawada nunna store, my bill amount 3169.5rs I did payment through upi method, when I was done, it's shows pending msg bill not genrated, so I did payment through credit card again amount debited bill genrated, now Upi payment also debited and showing success message can you please find my payment and revert it back

I ordered groceries on D Mart online. I got mails for payment request and confirmation of order. But my order was not found after payment while tracking. I didnt got any response from d mart after that. I need my money back

Dear sir/madam,

I had purchased home grocery from D Mart Vizianagaram store on 7th Oct.

unfortunately i lost my bill but this bill really needed for my personal purpose.

Incidentally, i have lost the invoice provided by the store at the time of purchase.

Mobile: [protected]

Regards,
Pradeep

Paid amount on 25.10.2023 ORDER ID[protected] RS 399 name of hotel chetak

Purchased a gas stove 1 month ago with warranty period of 2 years and when went for replacement the staff misbehaved and said 1000 of people comes here daily like you...the stove had glass on it which busted suddenly will cooking (hopefully no one got hurt ) and full kitchen even on floor there were small glass pieces ...staff we were not even responsible if anyone would have got hurt also we just have to sell the thing...

I am order with October 16, 2023.order has been received.i am waiting for 6days my order process is not received.my order number D1791285.I am paid with UPI transaction. please my order details send me or my money refund me. please help me.

We got a maggot in a spoiled pistachio pack which we purchase at dmart store.
We have purchased 3 packs of pistachio pack each 500 grams

I made online transaction via UPI on 9th Oct and money got deducted from my account, , But dmart said that the payment has failed and order didnot get placed. My order number is[protected]. I have made several complaints, several calls on customer care but no response yet. My complaint no. is 3303975

I made online transaction via upi on Dmart to place an order and my money got debited but dmart says that payment failed and order didnot get placed. I have made several complaints and calls to customer calls but no response.
Order no was[protected]
Complaint no - 3303975

On 16th Oct 2023, my purchase at the store included two items for which I was charged extra. I believe this is a genuine oversight, and I would appreciate your assistance in resolving this matter promptly.

The details of the overcharge are as follows:

Parachute Coconut Oil 200ml:

I purchased only one bottle of Parachute Coconut Oil 200ml.
However, I was billed for two bottles, resulting...

Staff behavior is not good specially floor manager and billing head renu mam. She said shadi ka card dikhao tb oil jar dege and she demands to me show me ID CARD

Delivery not done..no support from consumer support. Customer care number is never answered..payment done. Need refund of money paid online order number[protected]

When parked my car Hyundai Venue MH.16 B29524 It is found that there is dent on left rear door of my car due to
trolley hit by unknown customer. It is to be noted that there is no any railing
to stop the trolley which hits
the car directly as such mistake is of DMart parking authority and not of any customer. Parking was done by me in marked area only.
Kindly make my loss good .

I bought macho underwear from Himmatnagar de mart which was full size instead of Kutch but they refused to exchange it and I felt very bad.