D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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210
COMPLAINTS

D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

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Address
Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts

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Phone:
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93
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50

Additional info
Customer satisfaction rating
1%
Complaints
210
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (32)

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D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts — money drowned two times with my card i pay the bill by hand cash also.

 Ganesh 88 on Aug 6, 2018
Hello sir this is ganesh. Friday evening i made shopping at vizag madhuravada store i draw my card at the store but that billing person said card not working and then i gave the money by hand 2757.45.
2757.45 amount 2 times drowned from my card plz refund my amount. I am intimated at store customer care point but they are not teod immediate respond....
Complaint comments  Read comments Complaint category Credit Cards

D-Mart / Avenue Supermarts — cheating and fraud @ dmart sidapura office

 Harsha Nagaraj on Aug 4, 2018
I paid bill through the debit card.
The amount had deducted two times.
Even if i said many times to the floor manager, he didn't take any action.
I have raised this to the dmart bangalore (Sidapura branch) from last 10 days. Each time they are giving false promise that it will be resolved, but it is not resolved.

Dmart is cheating people. On a daily bases there are 10 to 15 people in the dmart sidapura branch complaining that the amount got detected twice/thrice. This is cheating which is happening in dmart. I still didn't get the amount. Still when i make a...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — misbehave with me

 Jitendra khubchandani on Aug 3, 2018
Dear sir your staff misbehave with me in ajmer branch on today at billing counter. Sir they are saying me you are not take 2 pecies a same product but your product shelf showing me that scheme is buy 1 and get 1 so why i am not buying same you are not billing kindly providing same in on paper. I a counsumer only. I am very disappoint from your branch.

Your custumer

Jitendra khubhchandani
Mob-[protected]...
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — d mart store @ hennur main road

 Jithu SB on Aug 2, 2018
Hi, i had gone out shopping with my family at the above store mentioned along with my family on the 29th of july. We had found that there were 2 items missing & decided to get back for the same the very next day. They gave me the cash for the equivalent however this was not the issue. Since i had to go back there was a set of toothbrush that had to be returned which was long pending. Trust me i had no clue about the exchange policy until i discovered it on that day. I totally accept my mistake but what about yours???.
You made me return for no fault of mine & as a good gesture you could...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — money deducted.

 Deepak Patiya on Jul 27, 2018
I paid bill through the debit card.
The amount had deducted two times.
I has asked the store supervisors,
Them are siad money will be add 48 hours.
But no credit.
I consulted store again,
Them are raised the complainant,
And said forward the declaration letter to mail.
Within period of 7 days.
No use untill now.
I was totally irritative with you resolution.
It's very cheaply behave like that.
No response till now.
Is it solve are not.....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — waste of time in billing

 Hirva Joy on Jul 17, 2018
Complaint for Ranip, Ahmedabad. Persons who wants to save money at the COST OF TIME should purchase from DMart. You may have enough customers so don't want to improve your service for billing.

I have cancelled my purchase 3 time for the same reason.
I hate DMart n I am saying this all in my touch. My family literally avoid visit DMart. In comparison to other super market/malls, I will not favour DMart....
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — bad products

 Namrata Gaykar on Jul 3, 2018
I had purchased umbrella from Demart in month of June (10/6/2018).and the quality of umbrella is very bad .they charged Rs 350 rupees for such bad product.i just opened umbrella for one time and tried to close but facing problem while closing .so I went to dmart for returning the Umbrella within 15 days .I had my bill copy .but dmart employees not even helped me ....
Complaint comments  Read comments [2]Complaint category Other

D-Mart / Avenue Supermarts — umbrella

 Namrata Gaykar on Jul 3, 2018
I had purchased umbrella from demart in month of june (10/6/2018). And the quality of umbrella is very bad. They charged rs 350 rupees for such bad product. I just opened umbrella for one time and tried to close but facing problem while closing. So i went to dmart for returning the umbrella within 15 days. I had my bill copy. But dmart employees not even helped me.

Name :...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — selling things beyond mrp and market rates

 yatingarglaw on Jun 29, 2018
Hello team,

Avr mart has branches in different location. I live in superetech ecociti, sector 137, noida. They are selling the fruits and other household items beyond market rates. All shops outside superetech ecociti, sector 137, noida are selling food beyond market rates. There is another sabzi shop in same location 2 shops ahead & selling illegal rates.

Request you to review the matter & take action against avr mart & sabzi shop asap....
Complaint comments  Read comments Complaint category Food

Dmart — kivon shirt

 Vivek Shrotriya on Jun 14, 2018
Sir mene dmart indore se kivon ki l 40 size ka shirt 19 may ko rs 499 ka purchase kiya tha. Jise kal mene pahna. Or dhone par shirt ke kapda me dhage nikal gaye. Pura shirt ek side se fat gaya hai. Uska kapda bahut ghatiya nikla. Mere pass bill nahi hai. Bill gum ho gaya hai. Mujhe shirt change karna hai. Ya fir me kabhi dmart se shoping nhi karuga.
Mera contect no. [protected] hai....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — d'mart promotion

 Pulaathu Ebbie Thomas on Jun 12, 2018
This is regarding promotion of smart vouchers.. Does the d mart organisation know about this promotion thrru whatsapp or mail... I am looking like a fool on this website promotion... D-mart is giving free inr2500 shopping voucher 🎁 to celebrate it's 17th anniversary, click here to get yours : http://www.dmartındia.com/voucher enjoy. You owe me one cr. As compensation.....
Complaint comments  Read comments [1]Complaint category Business & Finances

D-Mart / Avenue Supermarts — fraud msg on whatsapp

 Shoaeb Dangra on Jun 11, 2018
Sir,
In social media under whatsapp, some message is viral now, about d'mart, giving rs.2, 500/- gift voucher, on it's 16 th anniversery.
Kindly check the link given below and take proper and strict action, against these fraud people and clarified the matter with your all valued customer, like me.
Thnx
-shoaeb
Surat
[protected]
Fraud link on whatsapp
http://www.dmartındia.com/voucher...
Complaint comments  Read comments [2]Complaint category Other

D-Mart / Avenue Supermarts — price

 Ajith chandran nair on Jun 7, 2018
Bill no.[protected] sys 6.6.18

V.s.no.S[protected]
Yesterday I purchased several items but in one item i.e. Everest 500g thikka lal hot red chilli powder their was a offer buy 1 get 1 free. So I taken 2 pkt of 500g .so it should be one free of charge . But u charged me 120 × 2 =240. So pl check from ur side and refunded the excess amount. I paid on card payment.
Thanks
Ajith nair...
Complaint comments  Read comments [1]Complaint category Food

Dmart — faulty product

 Poojajadav on Jun 7, 2018
They have provided a product to me mentioning it’s a cooler and it works only as a fan. Not to be surprised that they would not add water and help you get it checked completely before you take it home. Once you are back to the store to tell them that it is not working fine they tell you to get it serviced and not replaced as the product may have gone wrong.
Why should a customer beat the cost of the product being faulty in a dayan time...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

D-Mart / Avenue Supermarts — vip underwear/milk

 ask123 on Jun 7, 2018
My name is ashok khandelwal my mail id is ashokkhandelwal1961@gmail.com my mobile no is [protected]. My complaint is about the product i purchased a underwear brand vip on opening i found whole in the underwear. I have also complaint about milk wherein it has been spoiled i approached to dmart where they told to bring milk bag, when seconmd time i approached there with bag they told that i should come on the same day. I feel the officers are involved in these matters by taking bribe from suppliers & giving poor quality products/ rejected goods...
Complaint comments  Read comments Complaint category Employees

D-Mart / Avenue Supermarts — failed transaction charged from bank

 2060 on Jun 7, 2018
Hello,

This is to inform i shopped from dmart today at location - "d mart building, 150 feet road, bhayandar west, mira bhayandar, maharashtra 401101" but a my debit card was swiped by two time 1st transaction was failure and second transcation was a sucess.

But i was charged two times for a single purchase. On complaining to the manager from dmart he refused to refunded and forwarded the case to customer support and the customer support executive transfered the case back to manager.

Being a obedient female customer having a indian nationality along...
Complaint comments  Read comments Complaint category Unauthorized charges

D-Mart / Avenue Supermarts — rude behaviour of your floor manager - srinivas and counter boy avinash

 Kiran nani on Jun 5, 2018
We have stood in the line for quite long the billing is also happening but there is a board placed at the counter saying 'the counter is closed' but it is not placed when we stood in line the counter boy done all the billing who were infornt of me and suddenly stopped the counter, we requested him alot but he haven't done processed our billing even we tried to report it to your floor officer his attitude and behaviour is soo rude.. They were not in a position to hear us after some discussion they simply told to move to other counter.. This all happened to us at sanathnagar dmart on 5th june.....
Complaint comments  Read comments Complaint category Department Stores

Dmart — even though the flow is huge they are closing the counter

 Susmita Patro on Jun 5, 2018
They are closing the counters even though the flow is huge. Standing for hours in the queue and they had wasted almost an hour of time asking us to move from one counter to another counter finally no one is billing the things. Response from the management is also worst. Shouting at the customers and not allowing the customers to speak. Worst experience at the store...
Complaint comments  Read comments Complaint category Utility Services

D-Mart / Avenue Supermarts — dry food billing issue

 ashmo18 on Jun 4, 2018
My wife going to purchase today 4/6/2018
and purchased some dry food and she paid money for it .when I reached I released her to go to home bz outside atmosphere like rainy.so she gave all collected materials then I go to counters no 5 for billing and that time counters lady she asked me for bill of dry food material with all material. Isaid bill gone with my wife but they didn't give me material.then asked wife to send purchase bill on whatsapp and it shown to Mr.Patil supervisor but he didn't allow to take it.then asked to check CCTV for clarification but he and his boss said it take two...
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — billed twice for 2 kg surf excel front load matic detergent powder pkt

 jravi28 on Jun 4, 2018
I went to dmart yesterday just because of sunday it was heavy crowd on the billing counter, while billing the staff member swiped two times for the same thing, i realized the same, after coming to home.. The item was 2 kilo surf excel front load matic detergent powder pkt it's price is 314 rs/packet he counted it as 628 rs. What could i do?? Is there a way i can claim this amount...
Complaint comments  Read comments Complaint category Department Stores

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