D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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265
COMPLAINTS

D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

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Address
Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts

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120
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54

Additional info
Customer satisfaction rating
1%
Complaints
265
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (41)

D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts — low quality paper bags

 Sonali Bagwe on Mar 17, 2019
I m regular customer of your mulund supermarket. However i noticed that quality of brown paper bags provided for loose grains like rice, wheat, etc is not up to the mark. Those bags r very thin and not strong enough to bear the expected load. My experience is in bag for 5kg i filled rice not more than 3 1/5 kg, still it got torn. Many other customers present around were also complaining same.

I request u to take up the issue and solve.

Regards

Mrs sonali bagwe
[protected]...
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — regarding rude behaviour of staff

 Rupak1 on Mar 11, 2019
Sunday dated 10/3/19 around 2. Pm visited your one d-mart store located in hirawadi bapunagar i was with my 6-month old child and wife i was coming down by lift with my child and wife with trolley that was full of products that to be purchased your one of lift keeper mr ravondra had shouted on me and throwm me out side of lift he told me that one can only go down be lift i requested him as i am with my family how can i leave them alone he shouted on me not listiend my request also not know me his name while asking his name i request you to take proper action him if proper action is not taked then...
Complaint comments  Read comments Complaint category Employees

D-Mart / Avenue Supermarts — defected fogg spray

 Santhosh kumar Dyaga on Mar 6, 2019
I bought a fogg paradise spray today. When i reached home i opened it. The sprayer is not working.
It's actually wrapped with a cello tape there. But when opened at home it's a defect piece.
I being for the first time went there. But it's very disappointed with this.
Please tell me where i can exchange.
Or please get me refund of my money.
It's so disgusting....
Complaint comments  Read comments Complaint category Cosmetics

D-Mart / Avenue Supermarts — security misbehaviour

 Rajmat on Mar 5, 2019
We are a regular customer of d mart kalyan station west. Today my son forgot to take token, of which the security, also didn't insisted or reminded. Later when agreed his mistake, still there was torcher and humiliation by the security person on the pretext of unnecessarily escalating the matter. We where humilated and need to raise the matter in consumer redressal forum......
Complaint comments  Read comments [1]Complaint category Employers

D-Mart / Avenue Supermarts — usha gas stove leakage problem

 Murugesh j r on Mar 2, 2019
We went d mart bangalore bommasandra branch, purchased usha gas stove. From 2 months onwards it's going to leakage, we went d mart and registered complaint.

Usha customer service center also we contacted, service man came after service he told gas stove is problem go and replace or refund.

From 1 month above d mart staff telling same answer no stock - no stock, now what we should do, we need refund we will purchase another company gas stove.

Kindly solve this problem as soon as possible...

Feed back - customer service is very poor
Who...
Complaint comments  Read comments Complaint category Appliances

D-Mart / Avenue Supermarts — complaining about dates purchased

 minnumohanan on Mar 2, 2019
Me and my friend yesterday visited dmart in airoli and we purchased some items. I brought dates. When i open the box which contains the dates i could see it was not good and decayed. Some white liquid is coming from that. It's not eatable.
If am using that product it may create health issues. The weight of the dates packet was 500g.
So i want to replace the product or i should get refund.
The product name is nuts4u. The d mart price was 169....
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — regarding pulse & sugar

 Satish125 on Mar 1, 2019
My name is satish m.
From andheri west seven bunglow i usually always go to buy groceries product from dmart at yari road versova andheri west.in sugar we are getting rice and in poha also we get rice mixed even in dal its mixed with rice sugar wheat and masoor dal dal n toor dal. Even when we prepare tea while filtering tea we sea rice in it pls take it seriously..
Regards
Satish marchetti.
[protected]...
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — philips led 7 watt not refund and miss behaviour by manager of your d-mart store ujjain.

 surendraku on Feb 24, 2019
मै डी मार्ट का एक नियमित ग्राहक हूँ। आपकी उपभोक्ता वस्तुओं की हार्दिक शुभकामनायें।
— मैने दिनांक 30, 11, 2017 को अन्य सामग्री के साथ एक फिलिप्स 7 वाट की एल, ई, डी, खरीदी थी। जो बंद होने के कारण समयावाधी मे बदलने के लिए दिनांक 19, 02, 2019 को ग्राहक...
Complaint comments  Read comments [1]Complaint category Tax Services

D-Mart / Avenue Supermarts — excess billing

 Sunny Dcosta on Feb 18, 2019
Today we had gone to purchase some grocery and household stuff to dmart mulund, mulund-goregaon link road. Need to inform that in two if the items we were billed wrongly.in one of the items the purchase was 1 qty but the billing was done for 2 qty, and in the second item the weight of sugar was doubled. We need the amount to be refunded.
Sunny dcosta
[protected]
Bill no[protected]
Bill dt. 18/02/2019
V. No. So[protected]
Cashier bge/010731
Billed amount 3378.44...
Complaint comments  Read comments Complaint category Other

Dmart — misbehave

 jakshita jain on Feb 18, 2019
We were gone to dmart on last week of[protected] of dombivali branch for buying some items but there salesman and saleswomens were not giving proper answer of any items... As we are buying some items in bulk the cashier has kept our product with her and the manager of the dmart was also supporting to the cashier... There wer argueing with us that u can t buy any product in bulk... The manager is telling that we want some proof that why u r buying in bulk......
Complaint comments  Read comments [1]Complaint category Food

D-Mart / Avenue Supermarts — mosquito swatters not working

 DVDATT 9537096160 on Feb 13, 2019
Mosquito swatters don't working. What i have to do??? There is any solution of it or not. Any type of replacement or solution of it. Is there you cheating on me i surely compliant about you. Or else there is any mistake by me you correct me. To solve this problem and make me trust on you or buying goods from d'mart. Why the my swatters dont working i am asking a seller that this is working or not they said it is a check piece. Is there you think we are med that we are buying a damge piece with you...
Complaint comments  Read comments Complaint category Appliances

Dmart — I am complaining about staff were doubting on consumer without any proof

 Surendra Toshniwal on Feb 9, 2019
We have complained about dmart employee, today we visited your mart for shopping glossary amount of ruppes 1370 and ur staff were doubting that we theft the chocolate of rupees 10 which we were bought form outside store even they cheched it was from outside but it is very disgusting that ur staff doubting on customer without any proof. So we were going to consumer court for this complaints if u didn’t take any action on immediate basis.
We have ur staff details
Staff name is somnath khatate
Employee code is 10002602
Role is officer cash
We hope that u will...
Complaint comments  Read comments [1]Complaint category Food

D-Mart / Avenue Supermarts — worst home delivery services

 Dipesh Kajrolkar on Feb 6, 2019
We ordered home delivery for groceries vide order # 3542112 it was supposed to be delivered after 09:30 a. M. Slot then why your representative called at 6:57. Am. To receive the order. How he can disturb early morning when we have clearly specified our delivery time. Top of that one product (Salt) packing was damaged to which he committed that he will deliver tomorrow but he processed for refund and refund has been processed. Now for one item will you accept home delivery order? If not then give me a solution else please take back your complete order. You can call me on [protected]...
Complaint comments  Read comments [2]Complaint category Department Stores

Dmart — misbehave of d'mart staff

 Patitapaban swain on Feb 2, 2019
Hello team,

I am a regular customer of dmart and happy with dmart product and cost benefits but behaving of dmart staff is ridicules. As today of 2nd february shopped of rs 4200 something from dmart and at billing counter there was assistant to help with product counting and stacking then there was dabur red tooth paste was not billed which was picked at out gate. For that she called to a supervisor named iswar something (A short height person wear specs) and with any soft speak he said i need to check all your products then we were standing at near out gate with my family and he...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — besan 1 kg

 Yogesh Bhere on Feb 2, 2019
Dear sir,
As i am regular customer to d mart ambernath badlapur road store i purchase monthly grocery from your store.
I purchased 1 kg besan from store which was smelling and tasting bad. Even i talked to your rude flour incharge pranali ingle how kept the product and told me to leave as i don't had bill that time.
Sir it is not question of losing money for 1 kg... The respect i received from your representative as n coustmer.
At the same time please check besan quality (I have sample of the same to be checked) never had this experience before.
Am still waiting...
Complaint comments  Read comments [2]Complaint category Products & Services

D-Mart / Avenue Supermarts — misbehavior of the manager and staff at exit door

 Mac Dan on Jan 30, 2019
Me and my friend yesterday visited to dmart chinchwad we both purchased few items, we got the bill, while going out, the lady staff at exit door was checking all the items. When i said i already paid the money for the items which i purchased why you are checking immediately she hold my hand and called manager and telling that they are not allowing to check, i told madam i paid for what i purchased why are you checking again. Same question i ask manger he told that is companies policy, you want to purchase otherwise get lost, i told sir i will complaint to your higher authority he told please go...
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — d'mart supervisor misbehave in front of all customer

 jyotirmoymohanty on Jan 23, 2019
This is a complaint against mr. Sagar hole, supervisor at d mart ghansoli branch, navi mumbai. We had been to d mart on 10th jan 2019 as usual for our monthly essentials. Since we have 2 small kids who use diapers round the clock, as part of our every time monthly essentials, we had collected 4 himalaya diaper packets and were billing the same at the counter. Suddenly, mr. Sagar hole came to the counter and in front of all staff and customers humiliated us by saying that we are not allowed to take 4 packets. We were shocked to hear this and politely said that we have 2 small kids and this is part...
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — kharghar branch

 Aish4577 on Jan 13, 2019
The store had placed buy one get one free offer on fingerlix dosa atta (Meaning the product is sold on half the price) but while billing it was on full price. When pointed out the counter lady removed the offer sign and said now it is not on offer. I bought it based on the offer however to later remove it shows lack of ethics on their part. When asked for a refund they made me wait for 10 minutes and no manager or higher authority responded...
Complaint comments  Read comments [2]Complaint category Food

Dmart — my vehicle was damaged in dmart, bangalore

 sat_kiit13 on Jan 9, 2019
I am a regular customer of dmart, bangalore
Dmart address: shivanna layout, gundappa layout, gottigere, bengaluru -83

On 6th oct'18, i went for shopping with my family, one of the vendor vehicle hit and damaged my car at the exit gate when 3 - 4 security staffs were guiding me and the vendor vehicle. I have attached the snaps of the damaged part of my car and the vendor vehicle.

The store manager assured me to settle the matter and introduced me to purchase officer (Mr. Arun). Since there was a communication gap in terms of language, the store manager also asked...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — chilli powder

 shrutika_1 on Jan 5, 2019
Hi team,

I had bought a chilly powder from dmart of same brand.
And it's a adulterated product. It has red clay in it and because of it im facing health issue.

If the one packet is adulterated means whole batch of chilly powder must be a defaulty. And this isn't a good practice.

I'll be moving this case to consumer court but to inform d-mart i'm registering complaint on this platform....
Complaint comments  Read comments Complaint category Food

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