D-Mart / Avenue Supermarts — delivery not happened

In current situation of lock down people are heavily depending upon home delivery, i have raised order no - 8235570 on apr1, 2020, as delivery slot of next day 2nd apr morning was available i selected the same.
Same order is yet not delivered, there is no communication from dmart team either.
Wrote mail to dmart team on same and got ticket no - #338192,
Till the time i write this delivery has not happen and there is no communication from them too.

Point is if you can not deliver, just say so, do not ask ppl to unnecessarily wait in lock down situation.