D-Mart / Avenue Supermarts — d'mart supervisor misbehave in front of all customer

Address:

Mumbai City, Maharashtra, 400701

This is a complaint against mr. Sagar hole, supervisor at d mart ghansoli branch, navi mumbai. We had been to d mart on 10th jan 2019 as usual for our monthly essentials. Since we have 2 small kids who use diapers round the clock, as part of our every time monthly essentials, we had collected 4 himalaya diaper packets and were billing the same at the counter. Suddenly, mr. Sagar hole came to the counter and in front of all staff and customers humiliated us by saying that we are not allowed to take 4 packets. We were shocked to hear this and politely said that we have 2 small kids and this is part of our monthly essentials every month. He still insisted “aap nahi le sakte”.

He kept on saying that we are taking the diapers for business purpose and hence will not be allowed. We immediately asked the manager to come and he was even more awful in his behaviour. He kept on saying that they politely ask the purpose of taking 4 diaper packets. We kept on telling that it would never have been an issue if mr. Sagar would have asked that way. Instead in front of all, he humiliated us telling that we cannot take itself.

Instead of apologising to us for this behaviour, mr. Sagar hole and his manager created a big scene there. We are very displeased with this and demand a written apology for the insult we had to tolerate.