D-Mart / Avenue Supermarts — Extra luggage that I carrry to store

Address:

Mangalam,tirupati

I recently visited D mart.In the luggage storing section I told them to keep my some personal luggage (empty egg box) which is present in a small bag.They simply refused and asked me to keep it in your vehicle or hand it to any person that i know. So i am supposed to walk in the market with bare hands? or i always need to get my vehicle or a friend to hold them outside of mart? What kind of policy is this!