D-Mart / Avenue Supermarts — found insects & worm's in product purchase of kimia dates from dmart (zinda tilismath road)

Address:

D-mart Zinda Tilismath Road

Purchased date's in the holy month of ramzan, on box the manufacturing date was april-2020 and i have purchased it from d-mart on[protected], batch number - j29 & s20 are only the two batch numbers of boxes which i have opened to check and rest of the 5 boxes are still with me which are not opened, as date's play a very important role in breaking fast for muslims, but was really surprised to see that having purchased from a very known trusted brand which is d-mart, believing in its quality and service, but to a surprise i was shocked to see that a brand like d-mart is compromising in serving the quality of product and failing in its initial job in identifying a good vendor and checking the quality of products delivered by vendor, before serving it to customer's, i was regularly breaking fast and took a date from the box which i purchased from d-mart (Zinda tilismath road) in an surprise i could see a worm which was crawling inside the date for which i have attached the pic and i made a video also and after that when i checked the box most of the date's were found with worms or insects, what if someone would have got sick by eating such products as my nephew who is 7.5 year old was breaking fast with this date's, if in an scenario something would have happened then who will be responsible for it. Need d-mart official s to reply for it, how would they tackle this situation and make sure to there customer's that correct products are served in d-mart, because if in my scenario iam a very loyal customer of d-mart since a long time, but if incidents like this happen with me the surely i will loose trust in d-mart and would never recommend anyone in my circle or my family to visit d-mart branches for daily need or groceries, today dmart has lost one of its most loyal customer.

If these is not fixed surely one day d-mart will have a sunset of its loyal customer, which will never rise.