D-Mart / Avenue Supermarts — Material not delivery no response from customer support

I have ordered online grocery 6th April 2021, and paid online, Order No. 27428507, Grocery supposed to be delivered on 8th April 21, between time slot 9:30 to 120:pm, but messages were came for delay in delivery, we accepted but when we followed up in the evening than delivery boys calling and saying your address not found, then saying your order going to be cancelled, we have called to customer care many times but no response, one time connected yesterday customer support executive said grocery will be delivered tomorrow on chosen time slot, today also in the morning i called to customer care and was making sure that delivery is on time they confirmed delivery on chosen time slot, but no body is responding on deliveries even they do not go the stores.