D-Mart / Avenue Supermarts — misbehavior

Address:

Surat, Gujarat, 395006

I visited d mart mall at surat sarthana jakatnaka as on 1st october 2018. I want to buy t searts from mall. I select 3 peace in which two are same but one is small n another s large size. I want to check both t seart due to perfect fitting. But your supervisor is not allowed me to carry three t seart at trail room. He said that you try first two then after third at time his behaviour is very rudely. He tell him where is your manager, he replied very rudely that he is available at ground floor. I asked why i am not carry three t seart at one time in trail room. Customer is fool and he will waste his time for the try one t seart then come out from trial room and take another t seart and then go again for try it. This is very time consuming and very uncomfortable for the customer

Then after i visited manager and tell him whole story. And asked him for complain book. Manager told another lady for give me complain book. I wait 3 minutes but no one give me complain book.

I have question that no one taking any responsibility of their work and the man who is stand at trail room is not understand how to behave with customers. Very bad experience at your mall. I regularly visited your mall but today i come out from mall without any shipping due to very bad experience regards behaviour. Kindly solve it

Regards
Kalpesh
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