D-Mart / Avenue Supermarts — Negligence of security staff

Kapil Ghai

Address:

Zirakpur

Dear sir / mam
I would like to tell you that i did a shopping at your dmart outlet at zirakpur on 19/08/2020. When i was leaving your outlet there is lady security gaurd at the exit point of gate at time approx 3:55 pm who told me to bring your car inside the premises. So i went outside to get my car inside leaving the trolley there with security guard.
I had seen some person picking one packet from my trolley then I raised alarm to security guard to check whether person pick my packet from trolley or not.
She is saying that i have checked it all is ok but when i have recheck it at home it is missing.
Please check your cctv of 3:45 pm to 4:15 and take strict action against the lady security guard.
As i think your staff every time do this to the customers.
Please resolve my issue and contact me as soon as possible otherwise i will not tolerate this type of negligence, i will take strict action against Dmart and i will see you in consumer court for this.

My contact number is [protected], 98887146
Kapil ghai

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D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Aug 19, 2020

Updated by Kapil Ghai Dear sir / mam
I would like to tell you that i did a shopping at your dmart outlet at zirakpur on 19/08/2020. When i was leaving your outlet there is lady security gaurd at the exit point of gate at time approx 3:55 pm who told me to bring your car inside the premises. So i went outside to get my car inside leaving the trolley there with security guard.
I had seen some person picking one packet from my trolley then I raised alarm to security guard to check whether person pick my packet from trolley or not.
She is saying that i have checked it all is ok but when i have recheck it at home it is missing.
Please check your cctv of 3:45 pm to 4:15 and take strict action against the lady security guard.
As i think your staff every time do this to the customers.
Please resolve my issue and contact me as soon as possible otherwise i will not tolerate this type of negligence, i will take strict action against Dmart and i will see you in consumer court for this.

My contact number is [protected], 98887146
Kapil ghai