Hi
It's very pathetic situation at Dmart Tirupati branch @ karakambadi road. Pl. Find the enclosed bill. Dmart need to streamline the process of selling Ice Creams. After the ice cream item billing my kid wants to have it in one of the corner and your Dmart team member Mr. Rajesh denied to have it inside the mall. I told him to move outside and have it as it is perishable item. And your staff treating my kids as Thieves inspite of telling them that items are billed.
It seems your staff member Mr. Rajesh is very rude and he is the culprit followed by series of your team members who encouraged it. Vigesh (introduced as Manager by Mr. Rajesh), Revathi (Security) and Manager Ram Kumar (discussed with me while I am leaving). One will be looking at friendly atmosphere and close customer relation for business to grow. This kind of rude way and inappropriate behaviour will not help the business. If you have such restrictions of eating ice creams even in one of the corner, then better don't sell the ice creams inside. So that childern don't even get attracted. Hope you will take necessary action towards this and communicate me on the action taken against this incident. Hope to see your reply at the earliest.
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