D-Mart / Avenue Supermarts — store manager insulting a senior citizen

1 Review
 Zoher yl on Jan 21, 2018
Dear sir/madam
I am a senior citizen living in bandra west, was visiting my son staying in nerul..
Since suggested by him about an offer on banana chips at d mart i was tempted to buy all the variety available on offer..
I also picked up a few packs of washing powder also available on offer..
Apart from the offer items many other miscellaneous items were also purchased by me..
As i approached the cash counter to pay the cashier girl signaled to a self claiming store supervisor by the name of seema ghanvat who questioned me in a very rude tone, she asks me why are you buying so many pkts of chips, i was for a moment feeling i have done something very wrong, i felt like a criminal, there were other customers also listening to us...
It was really insulting as i felt she was asking about my personal right as to what and how much i should buy..
To add more salt to my wound one mr. Ashish kumar also assisted her to prove her right..
I had no choice and kindly told mr ashish i shall gladly follow your shop rules, you can give me what ever quantity is permitted
I already explained since we don't have a d mart shop in bandra i am just buying it at time.
But it seems he was just interested in showing his powerful position

The total quantity was just 21 pkts..

I think i need to caution my family and well-wishers sp. Senior citizen that be cautious about dealing with dmart as should they face an embarrassing situation like me...

I have made it a clear point never to deal with d mart again as to, not want to be insulted after paying for goods purchased...

Wishing you all the best for just selling small volume of goods...

I highly regretted shopping at d mart..
Regards zoher

Complaint Status

[Jan 21, 2018] D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 22 3340 0500
    Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai, Mumbai, Maharashtra, India - 400076
    D-Mart / Avenue Supermarts - store manager insulting a senior citizen