D-Mart / Avenue Supermarts — wrong product delivered (order no:[protected]

Order no: 14143631 dated: 08/05/20 (Through dmart online shopping app)
Delivery date: 12/05/20 (Incident date)

I had ordered india gate basmati rice - feast rozanna - 5kg for rs.485.00 whereas i was delivered india gate mogra - 10 kg for rs. 580.00. My complaints are as followed:
1) this was not the product i ordered
2) product quality is very low to what i had actually ordered
3) product quantity is double to what i had actually ordered
4) product delivered is also expensive than what i had ordered

I request for refund of the amount i was charged i. E. Rs. 580.00 for the wrong product delivered or replacement of the product delivered with the actually ordered product with refund of balance amount.
+4 photos
Was this information helpful?
No (0)
Yes (0)
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D-Mart / Avenue Supermarts
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1107
    Pending
    0
    Resolved
    83
    D-Mart / Avenue Supermarts Phone
    +91 22 3340 0500
    D-Mart / Avenue Supermarts Address
    Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai, Mumbai, Maharashtra, India - 400076
    View all D-Mart / Avenue Supermarts contact information