d2h Complaints & Reviews

I am shakir ahamed my customer id is[protected] and contact no [protected] and april 04, 2016 we changed our plan from new south gold and hindi entertainment hd to south silver sports pack and hindi entertainment hd by taking information from d2h customer care that we will get all the channels also from new south gold hindi entertainment hd so, we changed to south silver sports and hindi entertainment hd. But we were not getting hindi movies...

I recently posted a complaint and I appreciate prompt reply of the customer service, though the matter has not been solved yet.
https://www.consumercomplaints.invideocon-d2h-forcibly-imposing-channels-c1274763
As mentioned in the last post, customer care number are saying their system cannot do the mentioned and advised me to post my request online.
Hence I would like videocon d2h to replace the Lifestyle+infotainment...

Sorry sir your service not satisfaction my home two d2h connection but your connection of wire not proper means loose wiring and where stand of camera on dish on round cliff, cliff is break beacause plastic is crack i told ur custmers care change the cliff but your worker uneducated person break cliff on tapping but some again loose of wire and camera, sir i am unhappy ur service my family unhappy ur service...

On 01.05.2016 i got recharged through transaction i d udt[protected] . However even after recharge channels are not shown. Even if customer care is contacted, either no help given or misleading statement is made. This amounts to cheating. Immediately resolve problem free of cost as services have been discontinued since early morning today though the previous subscription was till 02.05.2016. Else refund our recharge amount and security...

I raised a complaint : 42255273 dated 16 april. My STB used to get restarted as soon as try to change the channel. The engineer changed the part and I paid 300rs as part charge and 170rs as service charge.
I faced the same issue again on 19th april with complaint : 42337643.
After a lot of argument your executive agreed to replace the STP without any extra charge as i had already paid for the part. But the engineer did not...

I subscribed to the flexi pack of videocon d2h few months back. I opted for Lifestyle+infotainment addon pack shortly after. Today I called them to remove the pack and they are telling me that this cannot be done. I just want it to be replaced with some other addon and it would be great if the customer support is ready to help me. The customer care representative told me I cannot remove addons in flexi pack. Why forcibly shove channels which...

Customer Details
Customer ID :[protected]
Account ID : 14419533

There has been a problem with out Videocon TV set where it switches off automatically & a complain was submitted. Technician who visited reached home unannounced & didn't wait to check the TV set. Instead he left without even having a look since there were guests at home at that time. TV services were disconnected pending the visit charge & TV set...

Last week we had decided to add sports pack to our south silver package just because of we want to watch IPL. When we called up the customer care they have advised to pay for the south silver sports.So we have paid Rs.285/- and everything was perfect for 2 days. After that rest of the sports channels are getting but NO sony max or sony six.

And we are tired of there customer care they are not at all picking up the calls.br...

I have purchased new SIM with mobile number [protected] and I am getting repeated calls and SMS on my mobile to recharge my vidiocon d2h, while I haven't have any vidiocon d2h connection. I am generally in roaming so it reduces my mobile balance to take the call, as they are form different numbers. In their website they haven't have any link to remove mobile number.
I request to remove my mobile number [protected] from any of there existing...

I recharged the videocon d2h online. After that for confirmation i call customer care about that in which they spoke to dial 1 to change the package. Actually i thought that i need to dial 1 for talking to customer executive .When i show on my tv screen that my basic package was changed i call the customer care for changing the same that. The executive mr sunil patel (At call centre at ahmedabad ), he told that it is company policy that you...

Customer i'd[protected]...This id was recharged on 26/03/2016.But the very next day a message started popping on the screen which read next due date for recharge to be 16/04/2016. I mean why should i recharge every 20 days when i am paying for a month...And then on 17/04/2016 all channels were gone...Really i repent my decision to go with videocon... Its been only 2 months since i have opted for there service but truly i am fed up of videocon...Further...

I recharge my videocon d2h dish but recharge failed so please return my money in my account.
Merchant website : irechargeonline.com
Date :[protected]:31:12
Merchant reference number : r3p1fy8z579569sqt8jy
Ebs payment id : 52214095
Payment mode : visa debit card
Amount : 1650.00
Customer name : abdulla shike
Customer email : [protected]@gmail.com
Status : success...

Videocond2h msg to me-

Dear customer,
1 month free hd access add-on is activated in your d2h account. Kindly call up customer care no-[protected] to deactivate in case you do not want to continue. Otherwise charge would be applicable post 1 month as per cost of the same.
Regards,
Videocon d2h online

They have also cut rs.175 for this free offer. So i made a complain to videocond2h.
br...

Hello ! My number is [protected]. I am getting calls on this number from videocon d2h bangalore. Even though i am not their customer. They call me and text me like thanks for recharging etc etc.
I called them and informed about this problem even after that their call got increased sometimes 7 times a day.
Texts are also keep on coming. What to do.. Mentally go sick. I mean i am not there customer i dont have their connection....

I'm Using Videocon D2H service for past 4years and today(7th April'16) I downgrade my package from South silver sports to South silver.
After downgrade I got successful downgrade message to my mobile, but Connection got dismissed and for that I frequently called Service center to resolve the issue. But NO PROPER TECHNICAL PEOPLE available through phonic help, very poor support and they taken complaint as it will resolve within 5pm...

I m using videocon d2h since 4 years..for every 3 months i get some service complain...they charge 150 for 1 month towards service only...i m fed of giving this service charge very frequently..upto service period it will be ok but after tat i get problem...the service is poor or they just playing i dont know...my id is 77504401
name id feroz khan...

Hello Sir,

I am writing this complaint having full confidence in you and your service. Hoping that you will resolve my pending issue with videocon d2h which i am tracking since few days now.

Usually I go for a long term recharge, (full year recharge at once, so i get longitivity recharge benefit of 30 days extra).
I recharged my d2h last year dated 20 June 2015 (Gold HD pack), so i would expect it to...

Dear sir,
Mera name shirajudin metgar hai mob [protected]/[protected].
Maine last month t20 match dekhane k liye sport pack active kiya tha (ID no[protected] ab world cup khatam ho chuka hai or mera monthly pack (03/04) ko katam hone wal hai to maine costamer care se contact kar ke extra sport pack cancel kar ne ko request ki to unhone kaha 3 month ka locking period hai cancel nahi ho payaga. To manine kaha last month jab maine...

My videocon d2h customer id is[protected]. I have recently shifted from murugeshpalya to hsr layout sector 2 and hence raised a request for relocation on 30th march 2016. De-installation happened on 31st morning around 11 am and i took the dish with me to hsr layout. Now the re-instalation is pending for 4 days and today is 3rd april. On 1st april a guy named satheesh had come to do reinstallation but his attitude was pathetic. In my apartment...

This is to file a complaint against videocon d2h service engineer anil yadav (Mob:[protected]). He visited today for repair work for extension of wire but i am shocked by his behavior. During his repair work he damaged wall plaster and table which he used for standing. He stood on table wearing his shoes and didn't even clean it later. When i asked him to do that, he replied arrogantly and refused to even clean his shoe marks from table. I...