[Resolved]  D2H — Recharge of 500Rs not updated


I did a recharge of 750Rs on 4th of march 2023 which made my switch off date to 16th of jun 2023 because my monthly recharge is 248Rs and my switch off date was 6th of march 2023 with which if we add 3 months make the switch off date to 6th of jun 2023 but as we get 10 days extra on doing recharge of recharge my switch off goes to 16th of jun 2023 Now yesterday on 4th of april 2023 i did another recharge of 500Rs but my balance doesn't get updated it still shows 16th of jun and when i opened a ticket they just closed it without resolving my issue ticket number is[protected]. and when i called them they just said that no no sir it is correct now your date is 16th of jun. and hanged up the call and said that their senior will contact till now nobody has contacted me. My Customer ID is[protected]. I added all recharge screenshots and statement screenshots from d2h.com
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Apr 13, 2023
Complaint marked as Resolved 
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