[Resolved]  Dabur — Garlic paste full of peels, scrap and rotten sticks

Address:Gautam Buddh Nagar, Uttar Pradesh, 122002

Garlic paste being supplied by dabur is of extremely poor quality. I recently purchased your garlic paste with the batch code if5017c.
The paste contains threads, scrap peels. Dabur is just grinding the garlic without cleaning or peeling them. All the non eatable scrap in the paste spoils the curry. Even stiff sticks are found in the paste.
Rotten garlic when dries up develops into hard fibres, which are not eatable. Dabur uses all such scrap garlic to make garlic paste. Dabur is just selling the product without any efforts of cleaning, peeling the garlic leaves.
This is not a ginger paste. A ginger can be said to be having fibres and root threads. But garlic does not contain any sticks or threads.

It is extremely shameful that a company like dabur cheats customers by making a food product full of peels, sticks, scrap material.

God forbid if anything happens to the consumer with such scrap product, dabur will be in a legal soup paying hefty penalties.

Stop bypassing basic cleaning and peeling process.
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Mar 30, 2018
Complaint marked as Resolved 
Verified Support
Jul 16, 2016
Dabur Customer Care's response
Dear Sir,

We really apologize for inconvenience caused to you, We request you to please
call us on our Toll free number
:[protected] and We will happy to help you.
Regards
Team Dabur
Complaint comments 

Comments

No action taken by Dabur.
Company does not even care to listen to consumer

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