[Resolved] Dabur — regarding odomos mosquito repellent cream

Sridharan Karthikeyan

from Puducherry, Puducherry

Address:

Chennai, Tamil Nadu, 600092

We have been using odomos mosquito repellent cream since 2007 for my twin kids aditya & avantika. So far we never faced any issue with this brand. But recently during august - september when we purchased it we could see that the tube has both cream and gel in same packing. I have never experienced such packing errors that too with the brands regularly used for kids. I need proper explanation for this from dadur pharmaceuticals. Please don't force me to take this further legally. Attached photographs of those product which i feel it should be intervene.

+4 photos

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Mar 30, 2018

Complaint marked as Resolved

Dabur customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Dabur Customer Care's response Dear Sir,

We really apologize for inconvenience caused to you, We request you to please call us on our Toll free number[protected]. We will be very happy to help you.

Regards
Team Dabur