Daily Pooja — After amount payment no delivery of flowers despite daily follow-up

Address:	Bangalore, Karnataka, 560037
Website:	www.dailypuja.com

I have taken 2 months subscription of flowers for home delivery from daily puja on april 3rd 2016 and paid 3000/- inr on april 3rd through online payment.
Order number is 2268
They gave flowers until april 8th, 2016. After that, everyday i call them that flower delivery did not happen, no action is taken so far. I am frustated, spend 1 hour everyday to call their call center and then their escalation team calls back to explain some story.
After 10 days of same episode, i finally asked for refund or flowers today, neither happened.
I dont know if this is a trust worthy company or playing with consumers time and money. Pls help, now their call center toll free is not working too for calling them