Dbs Bank — debit card

Hii sir i place a order to debit card, and i got tracking msg also, bt till now it will not yet delivered, once i check with traking details it is showing consignee shifted something, every time am facing the same problem with ur courier service, there is perfect landmark n perfect address, so how can ur man not able find my address bcz each and every orders when i do in online that will come to my adrss, bt every time ur gus not able find my adrss even not able to do call also this is the worst experience with ur service, please solve the problem asap and ples delivered to that cars asap other wise this is the last service with ur service