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Dbs Bank

Dbs Bank — Missing funds from account

Address:New Delhi, Delhi, 110059
Website:www.dbs.com/in

I open DBS Digibank account and I funded my online wallet from debit card and funds got missing. I raised 3 tickets from there banking app and its now almost 3 days but no response yet. I call there phone banking and I was informed that it may take upto 48 business hours. I called bank back after almost 60 hours of transaction and now they are saying that it may take upto 7 days. I asked then to send me this i writing and they denied that. No one is sure about policy of there bank. Even i have recording of every calls that I made to bank. Some time they say that payment was successful at gate way and sometimes they was me to check with other bank.
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Nov 01, 2017
Ankeet Ashok Kumar Pathak's response Name is Ankeet Ashok Kumar Pathak is correct to be printed on debit
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Comments

I topup 500rs my dbs digibank account using netbanking facility but still the amount RS 500 debited in my original account but not credited in my DBS digibankaccount the bank virtual assistance says the fund was refunded within 2 working days now after completing 2 working days but not refunded kindly give a solution ASAP

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Name is nt proper on debit card the name should be Abkeet Ashok Kumar Pathak
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    Dbs Bank
    New Delhi
    Delhi
    India
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