DD Motors — Complaining about Car clutch chage and handover dirty car after change of parts

Address:

DD Motors, 544/1 A, Sawan Park Mundka, New Delhi 110041

I had taken my Swift car Regn. No: DL8CAX4948 to DD Motors, Mundka Delhi on 29th Aug. 2023 to change the clutch plate of my Swift car, When I put my car to DD Motors they told that it will cost around Rs7000/- to Rs. 8000/-, when service is over they told me that the total bill is Rs. 10000/- and we gave you 1000 discount and you have to pay Rs 9000/-,
But then I talked to the concerned person he said we can give you Rs 250/- more discount not more than this and than they charged Rs. 8765/-, but the car I took was so dirty and full of dust inside, it was shocking that it is not real DD Motors, it's really unbelievable that this car came from DD Motors in this condition. Than I told all this to the customer care officer, she said that we will send someone on Monday 4th Sep. 2023 to clean the car, and promise that in future we will take care of such mistakes, but now they are not answering on my phone and no one bothered to contact me for the cleaning and payment of repairs. please take an action about the matter.
Regards
Lokendra Kumar
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