DD Motors Customer Care
DD Group
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COMPLAINTS

DD Motors Customer Care

DD Group

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Address
A-1, Udyog Nagar, New Rohtak Road, Peeragarhi, Nangloi
New Delhi
New Delhi District
Delhi
India - 110041

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
West Delhi
Peeraghari
A-1, Udyog Nagar, New Rohtak Road, Peeragarhi, Nangloi Delhi - 110041
Phone: +91 11 2596 3535
Email: Dd.pg@ddmotors.net

South Delhi
Okhla
F-1/9, Okhla Indl. Area, Phase-I, Near Airtel Building, New Delhi-110020
Phone: +91 11 4052 3000
Email: dd.south@ddmotors.net

Dehradun / Uttarakhand
Dehradun, 81-A, Rajpur Road, Dehradun - 01, Uttaranchal
Tel: +91 13 5274 5330, +91 13 5274 5334
Email: dd_deh@ddmotors.net

Dehradun
918/22, Industrial Area, Patel Nagar, Dehradun
Tel: +91 13 5252 1547, +91 13 5252 1548, +91 13 5252 1549
Email: dd.ws4@ddmotors.net

West Delhi
Mayapuri
A-100, Mayapuri Indl.Area, Phase-II, New Delhi-110064
Phone: +91 11 4184 5000, +91 11 4184 5007
Email ID: dd.mp@ddmotors.net

Mayapuri
B-8, Mayapuri Indl Area,Pahes-1, New Delhi-110064
Phone: +91 11 4183 30000, +91 11 4183 30005

North Delhi
Wazirpur
5, Wazirpur Indl. Area, Adjoining DTC Bus Depot, Ring Road, Delhi-110035
Phones: +91 11 2715 3996, +91 11 2715 3999
Email: dd.wp@ddmotors.net

Wazirpur
6, Wazirpur Indl. Area, Adjoining DTC Bus Depot, Ring Road, Delhi-110035
Phones: +91 11 2715 3996, +91 11 2715 3999
Email: bds.wp@ddmotors.net

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DD Motors Complaints & Reviews

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DD Motors — promising to provide 2018 model vitara brezza red & black colour but now denied to give 2018 model

 PATELPARCEL SERVICES on Jan 18, 2018
I have ordered 2018 model vistara breeza red & black colour but now d. D motors denied to give 2018 model as they have said that you have made advance of rs. 200000/- in october, 2017.

At the time of dealing with amit tiwari (Representative of d. D motors) he said that there is waiting for 5-6 months for your car and it will be provided in the last of january, 2018.

But now the company management of d. D motors denied to give 2018 model and insisted us to take 2017 model.

Kindly take the necessary action and provide us the 2018 model.

Regards,...
Complaint comments  Read comments Complaint category Car Dealers

DD Motors — complaint regarding fraudulent ways taken by them to dupe customers

 prashant6969 on Nov 13, 2017
Dear sir

I was promised a free servicing by your employees if i get insurance from your organisation which i did. Now when i asked them to provide such servicing, they are flatly refusing that no such commitment was made and are saying that only 1 liter free engine oil was promised. The caller was ms. Pooja.
Now i never expected to get free servicing for insurance but this is how your employees cunningly duped me into buying your story.
However i have a receipt which your executive (Mr. Jitendra) who collected cheque has given me and has written in his own handwriting...
Complaint comments  Read comments Complaint category Insurance

DD Motors — cancellation of booked car

 Devendra Kashyap on Nov 12, 2017
Dear sir
This is to bring in your kind notice that i have booked a car wagonr top model from your showroom & i was purchasing this for my sister marriage for the same i gave a cheque of rs 300000 inr & after the approval of bank cheque has been submitted at show room but now the issue groom’s side has refused to take the same model so unwillingly i have to cancel the booking on this car for the same i have already informed in showroom but from last 5 days i am not getting any response from showroom’s side even i have told them to deduct the cancellation charges from my submitted amount...
Complaint comments  Read comments Complaint category Other

DD Motors — regarding insurance policy

 dl9cae5676 on Nov 6, 2017
Dear sir/ madam,

I received a call from dd motors contact no. [protected]. Madam tell me for my car dl9cae5676 policy renew and suggect for online payment by mojo then i complete payment 10017 by mojo payment id mojo7a30005a37997144 dated 30/10/17 2:53 pm in favour dd motors but my policy expire today and new policy not recd yet and i m calling on this no. Any person not attend my call so, plz help me....
Complaint comments  Read comments Complaint category Insurance

DD Motors — about job complaint

 9953853631 on Sep 13, 2017
I m ritu sharma i m from up saharanpur
Mai mr. Reddy jo narela dd motors k gm h unke pass job k liye gyi this unhone mera 3 bar interview liya h uske baad peeragarhi bheja vha pr bhi mera best interview hua unhone mere 10 days khrab kr diye or baad me mujhse bola mjhe finance pr paise do vrna job vacancy khali nhi h abhi hm bhut busy hai meri jo phli job this vo bhi chur gyi unki vjha se i m very disappointed for him
I don't like dis behaviour...
Complaint comments  Read comments Complaint category Job & Career

DD Motors — nor refund even after 3 months and customer harassment

 anmolrawat on Aug 12, 2017
I purchase my Swift LXI (Optional) from DD Motors, Wazirpur last year. They provided me with the insurance from Bajaj Allianz. On May 6, 2017, I claimed my 0 debt insurance from them and here began my journey of trauma.

I paid the complete amount i.e. Rs. 9019, which wasn’t supposed to be paid by me as informed by Bajaj Allianz later as it was supposed to be a cashless claim.

Mr. Rahmeen Khan from DD Motors, Wazirpur told me that I was supposed to pay the entire amount upfront and that a refund cheque will be initiated and sent to me by Bajaj Allianz after 3-4 weeks....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

DD Motors — car stereo damage

 ridhimakukreja on Jul 24, 2017
This is to inform that our ms vehicle no dl9cal2444 was sent for claim servicing in dd motors wazirpur. Our car stereo system was damaged worth rs 15000 while spreading the water into it. Its been 15 days, today we got a call from them saying we can give you 2 months warranty as they have got it repaired and can't do anything else. What we are going to do, if we are going to have the problem after 2 months. No guarantee of the same. We are fed up this is one of the pain point that we faced after sending the car for repair....
Complaint comments  Read comments Complaint category Car Service Centers

DD Motors — car on fire

 akshaykhosla on Jul 22, 2017
Fitted many accessories from the ddmotors at the time of delivery like reverse parking sensor, gear lock, door sill guard. After an year the door sill guard light is not working. Take the car to the ddmotors mayapuri showroom. The accessories engineer take a look. Did some wire short then the car took 🔥 fire. Such a careless work.
Wiring were burnt till the fire was stopped....
Complaint comments  Read comments Complaint category Car Service Centers

DD Motors — Refund

 maniish2004 on Jul 7, 2017
Dear DD motors,

I regret to inform you that I am really disappointed by your service and commitments. I have requested to cancel my booking on 14/06/2017 and have been promised that I shall get my refund of Rs 20750 within 15-20 days however it has been 23 days and it seems like your people have no idea when I am going to get my money back. I have called your sales executive and the answer which I have got is "sir don't worry just think that your money is with the bank" are you guys kidding or what is this the way you treat your customer?

Warms regards,
Manish...
Complaint comments  Read comments Complaint category Car Dealers

DD Motors — Car broken during pickup for service

 Amit122@gmail.com on Apr 23, 2017
My car was picked for service today but the delivery guy met with an accident and now DD Motors managers are not resolving this issue and asking me to pay for this via my insurance.

If my car is broken during the pickup/drop then it's the responsibility of the service center to get it fixed. I am really frustrated by the DD Motors managers as they are repeatedly telling me that I have to pay for it even when their driver was rash driving.

Name: Amit chauhan
Contact No:[protected]

Car reg. No: DL8CAP 9495....
Complaint comments  Read comments Complaint category Car Service Centers

DD Motors — Car breaks are not working

 Cherrybindas on Apr 18, 2017
I all ready give my car baleno to DD MOTORS PEERAH GARHI for average not ok & car breaks are not working good on last week. They repair it and said now your car is in OK condition when i use the car accident happen because breaks not work & my car stuck with in front car & back side car stuck with car from back side. Due to this i pay the penalty to both car person Rs15000...
Complaint comments  Read comments Complaint category Car Service Centers

DD Motors — I'm complaining about fake sale of my car

 Rajiv14 on Apr 8, 2017
I had purchased my Wagon R Car from Krish Automobiles in January 2015 and from then till date I m the only owner of my car. But I took my car for Service on 2/442017 on another Authorised Service Center, there I came to konw that my car was sold (FAKE) by M/s.DD Motors Peera Garhi Delhi on 26/2/2017 nd on billing of my car Service, Bill was framed in the name of M/s.DD Motors, Peera Garhi Delhi. I am totally shocked of this type of mischief of M/s.DD Motors....
Complaint comments  Read comments Complaint category Car Dealers

DD Motors — Cng fuel not endorsed on rc of car

 jaibhagawan on Feb 28, 2017
Kind attn.:Sh.Atul Sethi, Manager/Fin. REMINDER-III Please find attached copy of documents( DOCUMENTS ALREADY SUBMITTED IN YOUR OFFICE) desired for endorsement of CNG on RC.I have been regularly chasing with your office since May 2016.Also I have met concerned inspector/authority in sheikh sarai with sh.Sanjay for above task.He has clearly stated to submit application from your office for endorsement on RC.Also copies of above documents and original RC has already been given to Sh.sanjay to process for endorsement two weeks ago. As per my telecon with sh.Sanjay on date, no action is taken for this...
Complaint comments  Read comments Complaint category Car Dealers

DD Motors — Not getting policy paper

 drsumitmittal on Feb 20, 2017
Sir, its dr sumit, my car no. is hr20ad8924. I had made insurance on 8feb 2017. But still not received the policy paper
I had wasted my lot of time to call but only answer was tell us car no. we will call u back
I dont want sorry and apologize.
I was promised, i will get papers in 2 days
Where is delay
Who is responsible
What is legal action for this...
Complaint comments  Read comments Complaint category Insurance

DD Motors — 3rd service for maruti k10 no du 4c au 3472 due before 28 dec 2016

 lalratan41 on Dec 25, 2016
Dear sir,
I have requested for the above vehicle/Maruti car purchased on 28/29 December 2015.I am to regret that reminding on mobile NO [protected] I
could not get proper response Service will forfeited However while writing.
this information, received Call from mobile No l [protected] and told for service on monday 26 December 16.
I hope that service will be done on given time.
Ratan Lal...
Complaint comments  Read comments Complaint category Car Service Centers

DD Motors — Complaint about center locking of car

 veena bajpai on Aug 6, 2016
I would like to tell you my car alto k10 that I purchased in december 2015. its center locking is not working properly and when i complaint it to your customer care they didn't gave satisfactory answer and i am very upset with that.

Regards
Veena Bajpai
Car No- DL8CAL4785
[protected]...
Complaint comments  Read comments Complaint category Car Service Centers

DD Motors — Service issues

 &:" on Jun 17, 2016
This is 3rd incident is forcing me to write about your service which were pathetic . I went @7:30 morning on dated 16\6\2016 to DD motors Mayapuri. After telling current issues and all previous incident related to service happened in last november handed over my car to service adviser Sanjay. Around 11:20 i got a msg that your car will be ready in 45 mints. I rechecked with Sanjay that car is ready or not then he told me to come after 30 mint to pick up the car. When i reached there i had seen that my car was Behind 15 cars in cleaning Queue and nobody is near it . I asked sanjay that after came...
Complaint comments  Read comments Complaint category Car Service Centers

DD Motors — Maruti insurance not received - original insurance policy

 Sagar malya on Jan 9, 2016
Sir/madam meri ertiga vdi car no.DL 9c al 3170 hai jiski insurance December 2015 main expire ho chuki thi jiske renewal ki payment maine November 2015 main kar di thi lekin abhi tak iska covernot/original policy nahi milli hai.Maine kai baar dd motors. Mayapuri se contact kar chukka hoon lekin abhi tak koi unhone koi response nahi diya hai....
Complaint comments  Read comments Complaint category Insurance

DD Motors — Car service

 Aman_99too on Dec 23, 2015
Not satisfied with service and not satisfied with behaviuor of the staff. I am feeling very irritated about this service centre...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

DD Motors — Service car

 deepakmotars on Oct 11, 2015
Sir me boat pareshan ho chuka hu. Mere pass 4 maruti vhecal hain .dl8cag 2220 sir is gadi ke liye me boat pareshan hu 28sep ko service karwai hai dd peeragadhi se do din me wahi Purana problem me gadi wapas laya dd mortars to mera had khol diya 15 days ho gay hain abhi tak gadi nahi di or Sara kharcha mera hoga ye bol rahe hain....
Complaint comments  Read comments [2]Complaint category Other

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