DD Motors — Wrong information and spare parts change without bill

Sir, on 21 March 2022, we sent our vehicle number UK 07 BF 9156 to DD Motor Lalpur Chowk for servicing and checking, we talked to Mr. Rahul Joshi present there on the phone on this subject and the suggestions given by him. We asked to change and also Mr.Rahul informed us that your car will be available again by the evening of 22nd but this morning he informed us that some spare parts for your car are not available here and we will procure from Ashoka Motor and also informed that we will not give bill you for some of these items. he told us if you want this car tomorrow then you should get service without bill, Otherwise, your car will take at least 7 to 8 days here, so I request you to take prompt action on this matter, and in future this should not happen with any other customer.
Is it possible in your organization that you can put spare parts on a car without billing, if possible you need to think about that too

Your well-wisher
vinod singh rana
[protected]
[protected]@gmail.com