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I also ordered realme2 for rs 10990/- on Jan 9, on Jan 11 they sent an mail to me that order was arrived to hub and deliver you in short time . But on 16 I sent an email to them regarding this issue they replied that some virus attacked the system and malware was found in system so all data is deleted. And please send your UPI I'd and transaction ID we will send you money within 3-5days, I sent all screen shots to them but no response and reply from them..
Will I get my money back
I tried to toll free number more than 100 times but phone was not connected..
Will I get my money back
I tried to toll free number more than 100 times but phone was not connected..
https://consumerhelpline.gov.in
And install voxya app from play store and lodge the complaint..
I did the same