Dealshare — Goods are not delivered and marked as deliverd

Hi
On 2nd July i ordered, but yet goods are not delivered. Tried to call several times times in call center and every time got a repeated answer that you have to wait for 24 to 48 hours.
Today approx 14 days went off. Even that requested for refund the amount again story remain same.

Registered Number: +91 [protected].

Could you please do something otherwise at last i've to knock consumer court.