Dealshare — Product not delivered

I booked 3 products amounting to rs 627 in dealshare online app, still the products not delivered, out of 3 only 1 product came for delivery twice and that too asking money saying its a cash on delivery option, but i have paid full amount online, there is also no place for return and get my money back.Complained to dealshare twice but no positive result, now their customer care is not connected at all.I have cancelled one product as othet product cannot be cancelled, its show cancelled and refunded but i did not get any refund at all.Kindly do the needful so that i get my money back