Deckup.in — We have not received product after purchase via this site

Website:

Deckup.in

We purchased a sofa online from Deckup.in on 15Oct2020 and did UPI online payment. They sent an email notification for order number and delivery date. Details -
Order Date Oct 15, 2020
Order ID OD[protected]
Order Status

Processing
Expected Delivery 28 Oct
Shipping Method Standard Shipping
Payment Method Google Pay

Items Ordered
Product Unit Price Quantity Line Total
Sectional Sofa Set Premium Black, Non Dusty, Black ₹9, 999.00 1 ₹9, 999.00
Additional 5 Years Warranty, 5 + 5 Total 10 Years Complete Worry Free Warranty, Sofa ₹499.00 1 ₹499.00
Subtotal ₹10, 498.00
Standard Shipping ₹0.00
Total ₹10, 248.00

However this product didnt delivered to us. Their customer care number is [protected] which is not reachable now.