Deckup — Manufacturing issue

The plank got bend in one month only and since then you people are giving the same excuses till date.. the date are increasing because of the delay caused by you. sometimes it is either your visitor or by the responds from the company. this is very disrespectful that the company came out as a fraud by not even accepting their fault that the product had a manufacturing defect. and this was itself claimed by your visitor only. everytime your your visitor comes he does something that makes the product worst, last time he came he loosen up one of the door and now its not closing. they just intend to take time so that they can say that it is an old product .