Delhi Development Authority [DDA] — Bill paid but system charging arrears

Address:

DDA FLAT NO-8 POCKET 2,BLOCK B-I SECTOR 34 ROHINI

From
Radha Mohan Saraka
Consumer No. DDARZ 00 2884
Flat No. 8, Block B-I, Poket-2
Sector 34, Rohini

To,
Dy. C.A.O,
Delhi Development Authority,
DDA Building .
Near Madhuban Chowk,
530, Bhagwan Mahavir Marg,
Sector 8C, Rohini, Delhi, 110085

Date: 15.12.2021

Dear Sir,

Reg: Unable to Deposit Water bill in DDA portal
I beg to state following few lines for your kind consideration:
I am an allottee of Flat No. 8, Block B-I, Poket-2, Sector 34, Rohini under DDA Housing Scheme 2014, but not residing in this flat nor rented it out because basic amentias are not available in this area. Moreover water connectivity facilities is not been availed by me nor water meter has been installed in my flat but DDA is serving water bill ever since possession was handed over to me.
I had remitted Rs.9623 (Rupees Nine Thousand Six Hundred twenty three only) on 23.01.2021 towards water bill up to September 2020 Quarter as per the demand of DDA for my Consumer No.DDARZ002884.
The receipt of the payment was acknowledged DDA with following details:
In subsequent quarter when I wanted to remit the current due through DDA’s portal it is observed that system is demanding the due as Rs.10570/- which includes earlier deposited Rs.9623 and other charges details is as under:

It is a matter of great concern that August institution like DDA is not updating transactions in their system and it is demanding with cumulative of amount already paid.
Few days back I visited your office and requested the dealing staff to make necessary corrections but they decline to do so without your permission.
You are therefore requested to instruct the dealing staff to update the data in the system and generate new Demand in the Portal for the period December 2020 so that regular payment can be made.
Kindly waive the penalties and past surcharges so that I may pay the bill after September 2020 Quarter.
Thanking You,
Yours Sincerely,

(Radha Mohan Saraka)