On 09/01/2015, When I was making an online payment of Rs. 1971.57 through ICICI net banking against Bill ID :[protected], Bill Date : 05/01/2015 on K.No. [protected]. Then after completion of payment process, an error message appeared on my screen "Sorry, we encountered an internal error".
After that I checked my ICICI a/c and found that Rs. 1971.57 is debited from my account for Delhi Jal Board payment on above mentioned bill But In your site, my outstanding is showing still for Rs. 1971.57.
So, Please do the needful to solve my problem on early basis.
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