Delhi Jal Board Complaints & Reviews

Water has not been supplied for last one year, but regular commercial water bill has been charged. Tube well used to supply water has been sabotaged by few people.
Water complaint for non supply of water go unnoticed, always after 3 days, it is said resolved. I am running clinic and hygiene is very important, please, start regular supply of water to help doctors per form their work hygienically.
I would appreciate, if i am...

Hello delhi jal board team,

My name is mrs. Sumitra sharma and i have a house in malikpur area. I am observing that from past 6 months i am receiving wrong meter reading bills and with high charges. When i tried speaking to the person (Officer) who comes and checks the meter reading. He started abusing and shouting. My tenants fought with him and end result was i had paid 32000/- rs as water charges to the department. However, i went to the department as well and told about wrong/unnecessary bills are getting issued. They said they will check and i wont get from next bill cycle.
As per delhi jal board rules, 20, 000 liters of water is free to the houses of that area but there's no such consumption from my house still i am receiving the bills.
Please help and let me know what should i do?

Details-
Name sumitra sharma
Address : 164, malik pur, delhi - 110009
K no:[protected]

Meter readings when i checked for the following months:-
Jan[protected]:2
Feb 2018 0234.2
March 2018 - 234.8
April 2018 - 235.8

Also attaching the latest bill for the reference

Regards,
Sumitra sharma
Phone : [protected]

It is intimated that i am residing at block-l-98-d, saket, new delhi and having delhi jal board water connection.

The supply of water in our house is interrupted for the last 4-5 months, most of the time water is not coming in time. We wake-up early in the morning at about 4-5 am. To check the supply of water from 5 am. To 9 am. But most of the time water comes in 10- 20 minutes gaps.

The water supply in half of the block from house no. 1 to 46 is coming frequently in morning hours and even in the evening also.

It is therefore, requested that supply of water may be ractified at our house no. L-98-d, saket, new delhi-110017. All the people who are living at house no. 80 to 98 are facing water crises. The djb pump operator has informed today in the morning that water is coming via pvr, saket to block-l and water pressure which is released from malviya nagar pump is very low, hence water supply could not reach at the end of the block i.. E l-98-d.in this regard, many complaints are being made customer care no. But they do not register our complaint and sometime gives excuses.

M - [protected]

A new meter is installed at my site by Delhi Jal Board. But in every bill it is mentioned that the meter is stopped. No on ever comes for meter reading. And as no one reside at the address. it is not possible that every month the bill is generated with a huge amount. Pls take any action and do the needful. I have already registered my complaint in Public grievance cell on Delhi Jal Board Website. But no action has been taken till yet.

[protected] kucha neelkanth daryaganj, delhi - 110002

For past 3 days the whole locality is getting dirty stinking water from water supply. We have to order water from outside for drinking.. The water is so dirty that it can't be used for daily purpose due to scare of disease and infection.

Can someone from the management look into this asap and stop risking lives of people with this contaminated water being supplied through our taps.. I am not sure what kind of bacteria and other germs this water might bring into our homes.

We would like to bring your kind attention towards the problem of sewer water. The sewer water is spread outward. There are many unauthorized connection in our area block 18, Kalyan Puri. In front of house no. 347, 348, 349, 350, 351, 354, 355, 352.

We have complained many times but DJB department of Mayur Vihar phase 2 did not take any action in this regards. We have attached complaints/Diary numbers mentioned below : first diary No. 5552 dated : 01.09.2014, Second diary No. 4661 dated : 11. 09.14, third diary No. 34 dated : 03.06.2016. Fifth diary No. 22 March. 2018 and 27th April, 2018.

We hope after receiving this complaint. You will take necessary action.

Yours truly.
Citizen of India.
Residential area of Kalyan Puri
Block-18

Hello sir i am ashwani kumar my residence 226 dda flat bindapur uttam nagar 110059. My complaint is mere ghar ka pani road par bhej raha hai kyunki mere padosi ne guitar ko chupa rakha hai aur mujhe koi kaam nahi karne de rahe h. Aur mujhse ladai kar rahi hai kyunki unhone sewer par chabutara bana rakha hai main delhi jal board paper complaint ki h.
[protected]

Dear Sir,

I have paid Rs. 1044/- on dated 12/04/2018 through EBIX CASH. But does not show in your DJB site till date now. My K.No. is [protected]. Please check the matter at your end on very urgent basis. My Latest Bill amount Rs.1086 dt. 06/06/2018 including previous Bill Amount 975/-. My Transaction ID is PMG[protected] . I am not satisfied for system.

Kindly solve my problem as soon as possible.

Gopa Chakraborty

Mob. [protected]

At street number 5, nehar road, kabir nagar, delhi-110094. There is a leaked pipeline through which gallons of water is being wasted since last month. A new road was constructed there post which the water is being wasted. Daily a huge amount of water is being wasted. You are requested to do something as soon as possible. Water is one of the most essential component of life.

Hallo sir
My area (Dwarka) mai water line ka kam chal raha hai. Aur one conesean per house available hai but sir k-72 address ka house owner 2000 rupees pay kar ke eligal conesean kar wa raha hai i meen one address per two conesean. Sir i want that you cancel water conesean. Aur sir esh lalchi ensan (Ashok) ka address (K-72 pokect-3 sector 16-a dwarka new delhi 110078) hai.

Dear sir / madam,

This is reference to my above complaint which is still not resolved and during this peroid i have visited to your saket office where i have been told to contact another office near malviya nagar desh bandhu college to mr. Yogender and his mob. No.[protected] to whom i have contacted and went personally to meet him to explain my issues but unfortunatly he was not available. I contacted him on his mob. And initially he had picked up my phone and i explained him in detail and requested to resolve my issue and he promised to do so but later on he started rejecting my phone calls. Sir, please look into my complaint and do the needful.

Thankyou

Please not that the meter reader not taking readings (Meter locked shown in bill), whereas the meter is in working condition.
Current meter reading on 28th april, 2018 is mentioned below :

Flat no. C 349 (K no. [protected]) current reading is : 705
Flat no. C 350 (K no. [protected]) current reading is : 342
It is requested to you that, kindly, note the current readings and correct the bills accordingly.
The photographs of the readings are also attached.

R s yadav (Mobile no. [protected])

We are residents from pd block pitam pura. We r facing problems to blocked sewer and no one listening the problem. It is inform that so many children'sare playing near sewer and so many old persons and ladies are walks. It is also submitted that the area is very dirty. G therefore u r requested to kind do the needful.
M. K. Chadha
Pd 47 a pitampura
[protected]

Water supply only for 10 mins in morning 4:20 no pressure of water all overhead tanks are dry from last 2 weeks. Solutions given by djb officers hire pvt plumber dig out and make illegal connection!!! And then also no gurantee of water supply and no responsibility by djb. Please legally solve problem as soon as possible. H. No. 1681/2 govindpuri extension kalkaji....

For the last 10 days there has been very low water supply in morning &. No water supply in evening at all. Supply pressure is so low that it only reaches only upto 1st floor, leaving 2nd &. 3rd floors residents high& dry. Overhead water tanks are virtually dry for the last 10 days. Area corporator who is now also the mayor is virtually negligent towards the precarious plights of block a, pocket 4, sector 18, rohini. We really curse ourselves that why we voted for such an incompetent person. She has never cared to even listen to the woes of residents who are facing acute scarcity of water. I request hon'ble lg to kindly arrange regular water supply in the area before the situation goes worse because of such a pathetic state of affairs. Also overflowing sewers in the bolck a, pocket 4 hasnot been attended to despite many complaints. It's really disappointing that no one has taken care to even look in to ongoing multiple problems of residents!

Myself illaichi devi, resident of wz-132, 1st floor, a-block, arya samaj road, uttam nagar, new delhi - 110059. Jal board k no. Is [protected]. Our water meter has lost while the delhi jal board people were repairing the water line. I am a senior citizen and cannot go to a police station to lodge an fir. Kindly lodge my complaint so that i can apply for a new water meter.

Sir,
I am trying to get my new KNO number from the DJB site using my old 2012
water connection number... but i am unable to find it. After filling the necessary details from the old bill it prompts "KNO does not exist for the
provided details or consumer details might have been transferred to different zone. I have visited many times nearby DJB office but they didn't provide any details.

The details are:-br...

We are facing this problem from around a 2 month, our nearest all sewers is blocked due to which water level has been rising in our commode. Now the situation is so bad sewer in front of my house is sewer blocked and overflowing. There is a very foul and bad smell all around, hence mosquitoes developed in the area, and gutters of surrounding house have been chocked and completely blocked. We are already launched complaint but nobody attend the compliant in your side, so please we are again request to your department please this is very serious problem so please resolve the our problems. Please arrange the machine so that the gutter / sewerage totally clean. Thanking you,

Add - a 1 extn. H. No.54 mohan garden,
New delhi 110059

Respected sir/madam

I am one of the resident of gagan vihar which comes under the jagat puri. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities

Yours truely,
Jaskirat singh khandpur
Resident of india

We are residing at kh. No.782, mandir wali gali, near parmanand nursing hostel, opp. Canara bank, kamal vihar, burari, delhi-1100084. Dirty and smelling water has been supplying in our area more than 15 days. I have registered my complain no.[protected] dated 30/3/18 vide my k. No.[protected] in name of sunischay kumar.
Also i have reminded two times on customer help line.
I again lodged my complain that from last two days (17/4/18 and 18/4/18) again the supply of water is dirty and smelly. Whereas, i received a message on 19/4/18 at 5 am. That complain has been resolved (Remark - attended).
But, still quality of water is poor.
Hence. I request you to kindly take prompt action and let us know the reason of this type dirty water.

Regards
Sunischay sharma
Ph.[protected]