Delhi Jal Board Complaints & Reviews

Factual readings for k no. [protected]
Meter reading on 23/2/18 506
Meter reading on 24/3/18 516
Meter reading on 23/4/18 526
Meter reading on 03/5/18 531

So, as per rule my billing should be zero where as djb without factual reading bill sent for rs 488/-. It is wrong billing. It may pl be corrected at your end as i will not be paying wrong bills.
Regards

After not being in the house for months i don't know how the bill has come to 1160. From where the reading was taken i fail to understand. Kindly resolve this matter. It is a total harrasment for a senior citizen. Sad state of affairs in our country. 24 out of 2000+ complaints have been resolved as i can read. When will things improve i wonder. Difficult to stand in lines

Sir, my new kno is [protected] & received excess water bill without taking meter reading. Rs 2772/- dt. 19 feb 2018 7 rs. 2796 dt 17. Apr 2018. I & my wife both are in job, so there is less consumption of water previously i paid huge amount of water bill, recently my son with his family shifted so consuption of water is lesser quanity from jan 2018. How can i pay huge amount of water bill

सेवा मे श्रीमान जी मेरा मीटर न०-[protected] बिल 42000 to 42500 का हैं रिडिंग 958 हैं अब तक मैने इसकी complent वसंत कुंज मे की मुझे डेरी न०-5336 ता०7-11-17 को दी फिर मे 15-20 दिन बाद गया तो उन होने बोला की आपकी complent पता नही कहा हैं आप दुबारा से लिख दो...मेरे को यहा भी बोला की आपका मीटर न० चढा भी नही फिर मैने वसंत विहार मे गया और वह पर भी नीलोफर मैडम ने कहा की आपका मीटर का बिल अनुमान से आया हैं रिडिंग से नही मेरे हाथ से पेपर ले कर तुरंत ही अपने कंप्यूटर मे डाल दिया और मेरे को बोला अब सही बिल आएगा मेरे को complent न०-2711 दिया और फोन न०[protected] भी अब जब मैने फोन किया तो मेरे को बोला की मेरा काम नही हैं...मेरे को मिस गाइड किया गया मैने यह भी बोला मैडम को की अगर मे आपके यहा नही आता तो आप अपने कंप्यूटर मे कैसे डिटेल डालते ये हमारा काम नही हैं...आप मेरी complent किसी को भी कर सकते हैं जा कर कर दो...श्रीमान जी यहा हैं एक सरकारी आदमी का जवाब तो मेरे जेसा आम आदमी किया करेगा! मेरा निवेदन आप मेरा बिल कुछ कम करने की किर्पा करे!

Delhi jal board k no. [protected]
Excess bill of rs. 1490 is generated with fictitious readings of 67 on 31 march 2018. However meter reader noted the actual reading of 50 on 12 april 2018 even present reading is 54 as on 03 may 2018..
A complaint was lodged having id no. [protected] in this regard, but the same is closed by djb without addressing the issue.
This is for your information and necessary action please.

Bill no.:[protected]

Bill date: 22 apr-2018

This is to dispute the current bill of 2441 rs. I live in my flat along with my wife, only 2 members. However, i have received a bill of 2441 for 28 days with a usage of 51 units. This is not possible and i dispute this. Please correct my incorrect bill.

My last bill got generated on 27- mar-2018 with usage of 22 units in 76 days. Now djb is showing that i used 51 units in 28 days. The bill is incorrect and needs correction.

With reference to my earlier application dated 28/12/2017 and to say that after payment of current bill vide receipt no.[protected] dated 28/12/2017 (Copy enclosed), i was installed water meter at my residence mool chand, b-14 shakur pur colony, anand vas delhi-34. I was submitted all the documents vide your office diary no.930 dated 28/12/2017 at zro (Nw)-iii, kanhiya nagar, new delhi (Copy enclosed).

2. Thereafter, i was received bill dated 16/02/2018 for amount of rs.2971/-.in view of this, my wife has been also given copies of all documents in 25th february, 2018 to the counter and assured that next bill will be delivered as per meter reading.

3. Now, once again, i have been received bill dated 12/04/2018 for amount of rs.6134/- without meter reading i. E. Lumpsum amount. It is therefore, you are requested to issue water bill in future as per water meter reading against my k no.[protected].

Thanking you,

Yours faithfully

(S. K. Benwal)
K. No. [protected]
B-14, shakur pur colony
Delhi-110034
Email: s. [protected]@nic.in
Contact no. [protected], [protected]

This is to inform you that i also done complaint last time. But no one resolve my complaint. Yet they are using water for commercial purpose. They sell water approx. 15000l to 20000l daily. They fill 1000 water coolers & cans of 20l & sell them daily. They are using commercially since last six months.
Kindly take strict action against them otherwise i have to lodge to mr. Kejriwal (Chief minister) & mcd.

Sever gets full and pipeline of house gets stuck. Even we can't go to toilet. I have lodged a complaint regarding this issue on 01/05/18 in customer care (Complaint number - [protected]), he said that it will be done in next 24 hours but when i call for follow-up next day, they said there is no complaint registered against this complaint number and even they said your area in not traceable in our system so visit to your nearest delhi jal board customer care to get it resolved. Then i even asked to give me contact number of customer care of my location so that i can contact but in reply they said sir we don't know.
So this is really serious problem in our country that no one wants to take his/her responsibility.
Hope it will be resolved soon as it causes serious problem to to this area people.
Thanks
Rajesh kumar jha
K no. [protected]
Address: rz - k2/103, nihal vihar, nangloi extn., nangloi extn, delhi-110041

Water has not been supplied for last one year, but regular commercial water bill has been charged. Tube well used to supply water has been sabotaged by few people.
Water complaint for non supply of water go unnoticed, always after 3 days, it is said resolved. I am running clinic and hygiene is very important, please, start regular supply of water to help doctors per form their work hygienically.
I would appreciate, if i am...

Hello delhi jal board team,

My name is mrs. Sumitra sharma and i have a house in malikpur area. I am observing that from past 6 months i am receiving wrong meter reading bills and with high charges. When i tried speaking to the person (Officer) who comes and checks the meter reading. He started abusing and shouting. My tenants fought with him and end result was i had paid 32000/- rs as water charges to the department. However, i went to the department as well and told about wrong/unnecessary bills are getting issued. They said they will check and i wont get from next bill cycle.
As per delhi jal board rules, 20, 000 liters of water is free to the houses of that area but there's no such consumption from my house still i am receiving the bills.
Please help and let me know what should i do?

Details-
Name sumitra sharma
Address : 164, malik pur, delhi - 110009
K no:[protected]

Meter readings when i checked for the following months:-
Jan[protected]:2
Feb 2018 0234.2
March 2018 - 234.8
April 2018 - 235.8

Also attaching the latest bill for the reference

Regards,
Sumitra sharma
Phone : [protected]

It is intimated that i am residing at block-l-98-d, saket, new delhi and having delhi jal board water connection.

The supply of water in our house is interrupted for the last 4-5 months, most of the time water is not coming in time. We wake-up early in the morning at about 4-5 am. To check the supply of water from 5 am. To 9 am. But most of the time water comes in 10- 20 minutes gaps.

The water supply in half of the block from house no. 1 to 46 is coming frequently in morning hours and even in the evening also.

It is therefore, requested that supply of water may be ractified at our house no. L-98-d, saket, new delhi-110017. All the people who are living at house no. 80 to 98 are facing water crises. The djb pump operator has informed today in the morning that water is coming via pvr, saket to block-l and water pressure which is released from malviya nagar pump is very low, hence water supply could not reach at the end of the block i.. E l-98-d.in this regard, many complaints are being made customer care no. But they do not register our complaint and sometime gives excuses.

M - [protected]

A new meter is installed at my site by Delhi Jal Board. But in every bill it is mentioned that the meter is stopped. No on ever comes for meter reading. And as no one reside at the address. it is not possible that every month the bill is generated with a huge amount. Pls take any action and do the needful. I have already registered my complaint in Public grievance cell on Delhi Jal Board Website. But no action has been taken till yet.

[protected] kucha neelkanth daryaganj, delhi - 110002

For past 3 days the whole locality is getting dirty stinking water from water supply. We have to order water from outside for drinking.. The water is so dirty that it can't be used for daily purpose due to scare of disease and infection.

Can someone from the management look into this asap and stop risking lives of people with this contaminated water being supplied through our taps.. I am not sure what kind of bacteria and other germs this water might bring into our homes.

We would like to bring your kind attention towards the problem of sewer water. The sewer water is spread outward. There are many unauthorized connection in our area block 18, Kalyan Puri. In front of house no. 347, 348, 349, 350, 351, 354, 355, 352.

We have complained many times but DJB department of Mayur Vihar phase 2 did not take any action in this regards. We have attached complaints/Diary numbers mentioned below : first diary No. 5552 dated : 01.09.2014, Second diary No. 4661 dated : 11. 09.14, third diary No. 34 dated : 03.06.2016. Fifth diary No. 22 March. 2018 and 27th April, 2018.

We hope after receiving this complaint. You will take necessary action.

Yours truly.
Citizen of India.
Residential area of Kalyan Puri
Block-18

Hello sir i am ashwani kumar my residence 226 dda flat bindapur uttam nagar 110059. My complaint is mere ghar ka pani road par bhej raha hai kyunki mere padosi ne guitar ko chupa rakha hai aur mujhe koi kaam nahi karne de rahe h. Aur mujhse ladai kar rahi hai kyunki unhone sewer par chabutara bana rakha hai main delhi jal board paper complaint ki h.
[protected]

Dear Sir,

I have paid Rs. 1044/- on dated 12/04/2018 through EBIX CASH. But does not show in your DJB site till date now. My K.No. is [protected]. Please check the matter at your end on very urgent basis. My Latest Bill amount Rs.1086 dt. 06/06/2018 including previous Bill Amount 975/-. My Transaction ID is PMG[protected] . I am not satisfied for system.

Kindly solve my problem as soon as possible.

Gopa Chakraborty

Mob. [protected]

At street number 5, nehar road, kabir nagar, delhi-110094. There is a leaked pipeline through which gallons of water is being wasted since last month. A new road was constructed there post which the water is being wasted. Daily a huge amount of water is being wasted. You are requested to do something as soon as possible. Water is one of the most essential component of life.

Hallo sir
My area (Dwarka) mai water line ka kam chal raha hai. Aur one conesean per house available hai but sir k-72 address ka house owner 2000 rupees pay kar ke eligal conesean kar wa raha hai i meen one address per two conesean. Sir i want that you cancel water conesean. Aur sir esh lalchi ensan (Ashok) ka address (K-72 pokect-3 sector 16-a dwarka new delhi 110078) hai.

Dear sir / madam,

This is reference to my above complaint which is still not resolved and during this peroid i have visited to your saket office where i have been told to contact another office near malviya nagar desh bandhu college to mr. Yogender and his mob. No.[protected] to whom i have contacted and went personally to meet him to explain my issues but unfortunatly he was not available. I contacted him on his mob. And initially he had picked up my phone and i explained him in detail and requested to resolve my issue and he promised to do so but later on he started rejecting my phone calls. Sir, please look into my complaint and do the needful.

Thankyou