Claimed

Delhi Jal Board Complaints & Reviews

1
Updated: Mar 15, 2026
Complaints 5217
Resolved
517
Unresolved
4700
Contacts

File a complaint to Delhi Jal Board

Having problems with Delhi Jal Board?

File a complaint and get it resolved by Delhi Jal Board customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhi Jal Board reviews & complaints page 148

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramsha shoyeb
from Delhi, Delhi
Apr 29, 2018
Report
Copy

Address: 110017

Dear sir / madam,

This is reference to my above complaint which is still not resolved and during this peroid i have visited to your saket office where i have been told to contact another office near malviya nagar desh bandhu college to mr. Yogender and his mob. No.[protected] to whom i have contacted and went personally to meet him to explain my issues but unfortunatly he was not available. I contacted him on his mob. And initially he had picked up my phone and i explained him in detail and requested to resolve my issue and he promised to do so but later on he started rejecting my phone calls. Sir, please look into my complaint and do the needful.

Thankyou
Delhi Jal Board customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Singhpgo
    from Delhi, Delhi
    Apr 28, 2018
    Report
    Copy

    Address: New Delhi, Delhi, 110093

    Please not that the meter reader not taking readings (Meter locked shown in bill), whereas the meter is in working condition.
    Current meter reading on 28th april, 2018 is mentioned below :

    Flat no. C 349 (K no. [protected]) current reading is : 705
    Flat no. C 350 (K no. [protected]) current reading is : 342
    It is requested to you that, kindly, note the current readings and correct the bills accordingly.
    The photographs of the readings are also attached.

    R s yadav (Mobile no. [protected])
    Delhi Jal Board customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      M.K.Chadha
      from Mumbai, Maharashtra
      Apr 28, 2018
      Report
      Copy

      We are residents from pd block pitam pura. We r facing problems to blocked sewer and no one listening the problem. It is inform that so many children'sare playing near sewer and so many old persons and ladies are walks. It is also submitted that the area is very dirty. G therefore u r requested to kind do the needful.
      M. K. Chadha
      Pd 47 a pitampura
      [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vinay bishnoi
        from Noida, Uttar Pradesh
        Apr 28, 2018
        Report
        Copy

        no water supply in govindpuri extension gali no 2

        Address: New Delhi, Delhi, 110019
        Website: WWW.delhijalboard.in

        Water supply only for 10 mins in morning 4:20 no pressure of water all overhead tanks are dry from last 2 weeks. Solutions given by djb officers hire pvt plumber dig out and make illegal connection!!! And then also no gurantee of water supply and no responsibility by djb. Please legally solve problem as soon as possible. H. No. 1681/2 govindpuri extension kalkaji....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        C
        Chandra Shekhar Shandilya
        from Delhi, Delhi
        Apr 24, 2018
        Report
        Copy

        Address: 110089

        For the last 10 days there has been very low water supply in morning &. No water supply in evening at all. Supply pressure is so low that it only reaches only upto 1st floor, leaving 2nd &. 3rd floors residents high& dry. Overhead water tanks are virtually dry for the last 10 days. Area corporator who is now also the mayor is virtually negligent towards the precarious plights of block a, pocket 4, sector 18, rohini. We really curse ourselves that why we voted for such an incompetent person. She has never cared to even listen to the woes of residents who are facing acute scarcity of water. I request hon'ble lg to kindly arrange regular water supply in the area before the situation goes worse because of such a pathetic state of affairs. Also overflowing sewers in the bolck a, pocket 4 hasnot been attended to despite many complaints. It's really disappointing that no one has taken care to even look in to ongoing multiple problems of residents!
        Apr 26, 2018
        Updated by Chandra Shekhar Shandilya
        No action taken till now. Situation is getting bad to worse. Action should be taken against all those who are responsible for such a dirtiest plight of Pocket-4, Block-4, SECTOR-18, ROHINI, DELHI 89.
        Apr 26, 2018
        Updated by Chandra Shekhar Shandilya
        No action taken till now. Situation is getting bad to worse. Action should be taken against all those who are responsible for such a dirtiest plight of Block-A/4 SECTOR-18, ROHINI, DELHI 89.
        I am the residence of East Laxmi market, gali no. 1, we are facing the problem since last one week that non supply of water. Without water how could we survive???
        Please look into this matter and resolve it.

        Regards,
        Pawan Kumar
        62-B, East Laxmi market, gali no. 1, Delhi-based 110092
        Ph- [protected]
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          verma_mnp114
          from Delhi, Delhi
          Apr 23, 2018
          Report
          Copy

          Address: New Delhi, Delhi, 110059
          Website: Delhi Police

          Myself illaichi devi, resident of wz-132, 1st floor, a-block, arya samaj road, uttam nagar, new delhi - 110059. Jal board k no. Is [protected]. Our water meter has lost while the delhi jal board people were repairing the water line. I am a senior citizen and cannot go to a police station to lodge an fir. Kindly lodge my complaint so that i can apply for a new water meter.
          Delhi Jal Board customer support has been notified about the posted complaint.
          Apr 23, 2018
          Updated by verma_mnp114
          Myself Parveen Verma, resident of C-114, Ground Floor, C-Block, Gurudwara Road, Mohan Garden, Uttam Nagar, New Delhi - 110059. Jal Board Our water meter has lost while we are not here due to job transfer we shifted some other state for some years. I am working with a private company and cannot go to a Police Station to lodge FIR. please registered my complain so that i install new meter at my water connection.
          Bill is too much, without using much water.

          I don't even stat at mt place for more than 5 days a month still my bill is coming as 7000 fir 6 months there are bo arrears as well.

          Please resolve my issue i have already visited the nearest jal board office they do not appear to be helpful in anyway
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            diwaskumar
            from Delhi, Delhi
            Apr 22, 2018
            Report
            Copy

            kno number not available for my | help

            Address: 110030

            Sir,
            I am trying to get my new KNO number from the DJB site using my old 2012
            water connection number... but i am unable to find it. After filling the necessary details from the old bill it prompts "KNO does not exist for the
            provided details or consumer details might have been transferred to different zone. I have visited many times nearby DJB office but they didn't provide any details.

            The details are:-br...
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy
            K
            Khyati 07
            from Delhi, Delhi
            Apr 20, 2018
            Report
            Copy

            Address: New Delhi, Delhi, Indian

            We are facing this problem from around a 2 month, our nearest all sewers is blocked due to which water level has been rising in our commode. Now the situation is so bad sewer in front of my house is sewer blocked and overflowing. There is a very foul and bad smell all around, hence mosquitoes developed in the area, and gutters of surrounding house have been chocked and completely blocked. We are already launched complaint but nobody attend the compliant in your side, so please we are again request to your department please this is very serious problem so please resolve the our problems. Please arrange the machine so that the gutter / sewerage totally clean. Thanking you,

            Add - a 1 extn. H. No.54 mohan garden,
            New delhi 110059
            Delhi Jal Board customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jaskirat Singh Khandpur
              from Delhi, Delhi
              Apr 19, 2018
              Report
              Copy

              Address: 110051

              Respected sir/madam

              I am one of the resident of gagan vihar which comes under the jagat puri. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
              We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities

              Yours truely,
              Jaskirat singh khandpur
              Resident of india
              Delhi Jal Board customer support has been notified about the posted complaint.
              We, resident of Bal Udhyan Road, Uttam Nagar (Nr GopalJee Dairy), are facing lot of issue due to non supply of water from past 2 days. There is no water supply in whole locality. Can someone please look into this issue.
              KNO - [protected]
              I was a tenant to aforesaid KNO from dec 2015 to July 2017 and received water bill for rs26k.
              Request you to check, as 26000 is very much for 20 months, further my landlord is asking me to pay all this amount.

              Waiting for prompt response.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sunischay kumar
                from Gurgaon, Haryana
                Apr 19, 2018
                Report
                Copy

                Address: New Delhi, Delhi

                We are residing at kh. No.782, mandir wali gali, near parmanand nursing hostel, opp. Canara bank, kamal vihar, burari, delhi-1100084. Dirty and smelling water has been supplying in our area more than 15 days. I have registered my complain no.[protected] dated 30/3/18 vide my k. No.[protected] in name of sunischay kumar.
                Also i have reminded two times on customer help line.
                I again lodged my complain that from last two days (17/4/18 and 18/4/18) again the supply of water is dirty and smelly. Whereas, i received a message on 19/4/18 at 5 am. That complain has been resolved (Remark - attended).
                But, still quality of water is poor.
                Hence. I request you to kindly take prompt action and let us know the reason of this type dirty water.

                Regards
                Sunischay sharma
                Ph.[protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Akash2807
                  from Kolkata, West Bengal
                  Apr 18, 2018
                  Report
                  Copy

                  Address: 110045

                  Hello sir,

                  I have applied for a new water connection on 29th dec 2017 at kakrola mod office of djb. But even after 4 months the status is showing that the file is pending for 'field inspection'. Can you please help in resolving the matter as i have tried to follow up multiple times in the office but not getting satisfactory response.

                  Thanks
                  Akash gupta
                  [protected]
                  Flat a2, rzf-1/115, mahavir enclave-1, new delhi-45
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Apr 18, 2018
                  Updated by Akash2807
                  File no- 198182
                  SUBJECT: Installation of the new connection (NEW KNO: [protected])
                  I have applied for a new water connection on 19th May 2018 at Mohan Garden office of Delhi Jal Board, it was sanction new water connection and I have paid - 9252 INR Amount for New Connection Bill on 09th June 2018. (attached herewith)
                  But till now, my new connection has not been installed with DJB main line to my house and I haven't got meter also,
                  I have saver time verbal complained via phone on Delhi Jal Board help desk –[protected], they issue me complain number: 074997.
                  Till date action has not to be taken care of by DJB team.
                  Subsequently several requests to “Delhi Jal Board help desk” team members, then they have provided me one number: Mr. Ankit his mobile number (+ [protected]), I have tried to follow up him almost 100 times by call this person is not giving the satisfactory response and not attending call several times.
                  Therefore, till date, my new connection has not been installed at my house.
                  Request you to DJB higher management please help to assign some person for fixing of the new connection.
                  This is for your support/cooperation exhibited to the above request and do the needful, please.

                  Thanks
                  SATISH KUMAR SINGH
                  House No. 12 A, Gali No. 04,
                  Ramchandra Enclave
                  Mohan Garden
                  New Delhi -10059
                  satish59's reply, Jan 13, 2019
                  i didn't get any response on the above complain...
                  SUBJECT: Installation of the new connection

                  I have applied for a new water connection on 30th July 2021 at Mundka Division office of Delhi Jal Board, it was sanction new water connection and I have paid -4973 INR Amount for New Connection Bill on 13 aug 2021.
                  But till now, my new connection has not been installed with DJB main line to my house and I haven't got meter also,
                  I have saver time verbal complained via phone on Delhi Jal Board help desk –[protected], they issue me complain number: 249625
                  Till date action has not to be taken care of by DJB team.
                  Therefore, till date, my new connection has not been installed at my house.
                  Request you to DJB higher management please help to assign some person for fixing of the new connection.
                  This is for your support/cooperation exhibited to the above request and do the needful, please.

                  Thanks
                  BHUPENDER KUMAR
                  House No. 24 B, Khashra No. 101/19,
                  Amar colony Nangloi
                  New Delhi -10041
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    R. K. Das
                    from New Delhi, Delhi
                    Apr 16, 2018
                    Report
                    Copy

                    Last few months it is observed that water supplying by djb in the above area is having very bad smell. Suspect that sewer water is fed through the pipe line. Very little days residents get good quality water. It is a matter of shame that after 70 years of independence govt cannot supply clean / good quality water to the residents/citizens. Request concern authority to look into the problem being regularly faced by the residents and ensure that only good quality water is supplied.
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    I would like to inform that K No. [protected], i got bill excess but water does not come in my area daily, i want to bring your kind notice that water comes in my area afer 3 or 4 days interval. My meter reading is ok . Present reading is showing 180.
                    Water not coming in Bangali colony since last night don't know what's happening here .
                    Last few months it is observed that water supply is very bad by djb in the RZC -133, street no-10, Mahavir Enclave . It is a matter of shame that after 70 years of independence govt cannot supply quality water to the residents/citizens. Request concern authority to look into the problem being regularly faced by the residents and ensure that only good quality water is supplied.
                    Helpful
                    17 other people found this review helpful
                    17 found this helpful
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sanjay202
                      from Jodhpur, Rajasthan
                      Apr 16, 2018
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110059

                      Since past 1 month, we are getting very dirty and smelly contaminated water in d-2 block, jeewan park (D-2/80 to d-2/ 02). Many people have fallen sick also. We are not able to use the water even for bathing as it's very smelly. The water is so dirty its almost black in colour. We are facing a lot of problem because of this. Please look into this matter as soon as possible.
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vishalvicky
                        from Noida, Uttar Pradesh
                        Apr 16, 2018
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110089
                        Website: DELHI JAL BOARD

                        I am a resident of g-4/116, 2nd floor, sector-16, rohini, delhi-110085, new delhi for last few days we are not getting water on regular basis. We have watch out for water for whole day whether it is night or morning or evening. It is not feasible for anybody to go and check the water for all the time. Beside this there is no fixed time when we will get the water.
                        So, it is humble request to you, if it not possible for you to provide water for 24 hours then at least three / four hours of continuous supply of water so that we can fulfill our basic needs.

                        Treat the mail as most urgent, as we are in very desperate condition and looking for every drop of water to fall from the tap.

                        K no-[protected]

                        Regards
                        Vishal
                        G-4/116, 2nd floor,
                        Sector-16, rohini
                        New delhi - 110085
                        Mobile no - [protected]
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Robindra
                          from Delhi, Delhi
                          Apr 15, 2018
                          Report
                          Copy

                          Address: 110030
                          Website: Nil

                          I own the Property No. 27B & 28B, Kh. No.563, Sultanpur Colony, Sultanpur Village, New Delhi. For this property I applied for a water connection in 2016 as per yellowish green receipt with Consumer No. 13403, Diary No. 403 dated 10.03.2016. But I have still not got water connection, though as per rules a water connection is reqd. to be given in 45 days.

                          Now since the Sonia Vihar Water Supply line has come to the lane on which my property is situated, almost all houses on this lane have got water connections from the Sonia Vihar line. To the best of my knowledge some of these houses have multiple connections which needs to be checked.

                          Now I request water connection may please be given to me immediately.

                          Thanks

                          Robindra Gupta
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            1
                            1to 100
                            from Mumbai, Maharashtra
                            Apr 14, 2018
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110019
                            Website: [email protected]

                            I lodged a two complaint in 1916. My complain no. [protected] and [protected] dated on 24/03/2018 due to "i have received a bill but without meter reading.
                            I am surprise without my or my family concern department has been closed the case and send two sms as below mentioned:
                            1)" your concern with reference id [protected] for the kno. [protected] has been closed dated "02/04/2018
                            2)" your concern with reference id [protected] for the kno. [protected] has been closed dated " 02/04/2018.
                            How it is possible i don't know. Who is responsible?
                            Again i request you kindly arrange and send us as per meter reading bill or your suggestion by letter.

                            C - 15 dda flat kalkaji
                            And c 16 dda flat kalkaji
                            [protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sanjeev k sharma
                              from Delhi, Delhi
                              Apr 12, 2018
                              Report
                              Copy

                              Address: New Delhi, Delhi
                              Website: delhi jal board

                              Plz note i live in b -20 katwaria sarai lig dda flats phase - 1 new delhi -110016, this is to inform you that our sewer line is getting blocked frequently & sewer is damaged too, i had talk with junior engineer, he informed me we r lacking in funds, kindly look into the matter & get the line changed as it is 40 years old sewer. Very frequent blockade of sewer results in mixing with drinking water & is a health hazard. Plz oblidge before break out of serious illness in the area. Regards
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                akmanju62
                                from Delhi, Delhi
                                Apr 11, 2018
                                Report
                                Copy

                                I lodged a complaint on 1916 a few days back ref no [protected] regarding dirty and smelly water but no action of any kind taken by authorities. the quality of drinking water is just like sewer water directly coming to our taps .
                                address
                                Ashok nagar north east delhi RWA
                                D 730/35,
                                gali no. 12
                                Ashok nagar Delhi-110093
                                ANIL KUMAR SAXENA phone no [protected]
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Sir,

                                With due respects I wish to state that the sewage in House No.21/33 B, Tilak Nagar, New Delhi is blocked. Due to this reason water is not flowing freely into the drain. You are requested to kindly look into the matter and get the sewage treated at the earliest.

                                Thanks,

                                Residents of Block No.21,
                                Tilak Nagar,
                                New Delhi-18
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  AshishSharma04
                                  from Coimbatore, Tamil Nadu
                                  Apr 11, 2018
                                  Report
                                  Copy

                                  Address: 110087

                                  The zro
                                  Delhi jal board
                                  Paschim vihar delhi

                                  Sub:- application for the system up gradation of the newly installed meters

                                  Respected sir/madam
                                  With all due respect i would like to draw your kind attention towards the non-up gradation of the newly installed meters in our locality gh-14/paschim vihar.
                                  Delhi jal board officials have installed the new meters in our locality gh-14/paschim vihar, on[protected].
                                  Despite being the meters we are getting the bills without any meter reading.
                                  We would like to request your kind self to please upgrade your system with all necessary information required, so that the billing will be done according to the meter readings.
                                  Thanks
                                  Sincerely
                                  Dr. Ashish sharma
                                  C/o sh. J. C. Goswami
                                  Gh-14/1198
                                  Paschim vihar delhi

                                  K. No.-[protected]
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    uppal shalu
                                    from Delhi, Delhi
                                    Apr 11, 2018
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110019
                                    Website: Delhi jal board

                                    There is no water supply in govind puri street no 4. Only 15 minute water supply is available in morning 4:15. After that there is no water supply from djb. Residents are facing difficulty without water. This is happening every year in summer. I don't understand what the delhi government is doing in this matter. Everytime if we call to customer care they asked to visit nearby djb office or talk to je or someone. Finally there is no solution from last 4 year and people are fedup here. Pls provide some solution for the same.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    delhi jal board water supply issue at govind puri street no 13 hpuse no 1523 There is no water supply in govind puri last 4 days getting so much problem
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit