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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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M
Manjeetsingh1234
from Rajkot, Gujarat
Nov 15, 2017
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Address: New Delhi, Delhi

Hello
We are getting very dirty water of sewer in our water supply. We had lodged complain last week as well, and it was fixed but now getting even worse supply than last week. We are not able to do anything with current water supply.

Request you to please help us fixing the problem as soon as possible.

Address - e-11, ganesh nagar, pandav nagar complex, delhi 110092
Delhi Jal Board customer support has been notified about the posted complaint.
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    S
    sonal chopra
    from Delhi, Delhi
    Nov 13, 2017
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    sewer water supply in 28th block, old rajendra nagar, new delhi, 110060

    Address: 110060

    Hi sir,

    We have been receiving dirty sewer water supply for the last 1 year and several complaints were made in your office but the quality of water improved temporarily and after some days again dirty water supply continues causing problem to our health and daily routine.

    We request you on behalf of our area people to take some action in this matter and replace the main water supply pipes in our block.
    Waiting...
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    pulkit9516
    from Gurgaon, Haryana
    Nov 12, 2017
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    Address: New Delhi, Delhi, 110085

    I live in sector 24 rohini, and there water supply in this area is rather inconsistent
    There water comes for only 1-2 hours a day that too after 1 am in the morning and sometimes not even that
    There is no particular timimgs for water supply and even when it comes there isnt enough time ti to get all our water tanks full.
    And there are some days that there is no water at that makes the regular day to day taska very difficult to do
    Mr. Arvind kejriwal promised to make water free and instead we’re getting no water
    That’s just cheating on the governments part
    Delhi Jal Board customer support has been notified about the posted complaint.
    I am a doctor running a diagnostic centre in street 17 Pandav Road Vishwas Nagar Delhi 110032.
    There is no water supply in my centre and neighboring hoses for last 2 days.
    My K NO is [protected].
    Kindly look into the matter as water is constantly needed for patients.
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      C
      Chikumini
      from Suar, Uttar Pradesh
      Nov 12, 2017
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      Address: New Delhi, Delhi, 110041

      Dear concern
      We have already lodge a complin about our meter.
      Ref. No. Are.[protected]
      But it is not resolve yet. We have sabmit my complaint to behran enclave office on[protected].
      They send ther officer on 22.5.2017 to take our meter for lab testing.in between we recieved avg. Water bill. Now the avg bill amount is apx. 50000/- but after almost one year and many visit to the office we didnt recieve our meter.
      Please do the needful.
      Regards
      Bajrang
      Delhi Jal Board customer support has been notified about the posted complaint.
      Nov 10, 2017
      Deepak_thakur's response
      The quality of water is very poor .it comes along sewer water .we didn't even bath from this water
      The water quality is damn poor .the sewege is coming through it.now it been difficult to us.we are purchasing drinking water
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        D
        drsota
        from Delhi, Delhi
        Nov 9, 2017
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        Address: New Delhi, Delhi, 110017

        Sir,

        I have been paying regularly the water bill but still i have been charged the arrears.

        Bill paid on 22/7/17 via cheque no.607296 for rs.1088/-
        Bill paid on 12/5/17 via cheque no.606282 for rs.831/-
        The present bill is for rs.4271/- where the actual bill is 1827.6/- and the rest are arrears. I have always paid the total bill. My complaint is regarding the arrears & inflated bill.

        Kindly do the necessary correction.
        Delhi Jal Board customer support has been notified about the posted complaint.
        Sir my name is anshu arora. My resident is 250 D D A. Quarter new seema puri delhi 110095.
        Sir my neighbor waste of water too much, its not even a meeter of water. Please take appropriate action in that । her address is 249 D D A Quarter new seema puri delhi 110095.
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          S
          Shashi kant mehrotra
          from Delhi, Delhi
          Nov 8, 2017
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          Address: New Delhi, Delhi, 110060

          Dear sir/mam,

          For the last 1 month there is no water supply in our house. All though we have deposited amount of rs. 802 of bill no[protected] on 2nd nov 2017 through net banking.

          It is requested to ensure water supply and make adjustment of our deposited amount if any.

          With best regards
          Shabnam mehrotra
          Care of mr. Kesri kumar
          Contact no.- [protected]
          Email id - shashikant. [protected]@gmail.com
          Delhi Jal Board customer support has been notified about the posted complaint.
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            S
            Shubham Negi
            from New Delhi, Delhi
            Nov 7, 2017
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            Address: New Delhi, Delhi, 110059
            Website: Delhi jal board

            Dear sir

            Would like to draw the attention towards the complaint about dirty water in our area. As we are the residents o[censored]ttam nagar, arya samaj road, e -6 block. The water is coming dirty and it very bad foul smell from the last 15 days.

            Please contact us asap and resolve our problem. Waiting for your positive response.
            Contact no - [protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
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              R
              rraina
              from Noida, Uttar Pradesh
              Nov 7, 2017
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              Address: 121

              Sir the swear line in f - 54, street number - 3 is choked / blocked frequently. It has been reported blockage at different location to mcd many times. Sewer water is flowing on road no mcd person is visiting and in past complain has been made to your portal also.
              Today water on taps is coming very dirty & we are not able to drunk, even washing hands is not possible. We fear of highly diseases in this area

              Request to depute your team at the earliest.

              Deepak raina
              [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
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                B
                balakrishan swami
                from Delhi, Delhi
                Nov 7, 2017
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                Address: New Delhi, Delhi, 110037

                Every tuesday we fixed a tanker 5026 to come to mahipalpur h no. 246, gali no. 2, gajjak ram colony, near pappy apt mahipalpur new delhi -110037 but since last two week tuesdays we are not receiving water we called on[protected] from 8am till 11pm but no one picked call as its busy or ringing continuously but no one pick the call to attend the call. I hope you understand and help us today on 07nov2017
                Regards
                Balakrishan
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  R
                  rajkg
                  from Noida, Uttar Pradesh
                  Nov 6, 2017
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                  Address: New Delhi, Delhi, 110058

                  The previous bill dated 25 oct 2016 reflected reading on 25 oct 2016 as 1367. Thereafter the next bill dated 05 sep 2017 reflected previous reading as 1450 on 27 jun 2017 and reading on 05 sep 2017 as1611, thus showing 161 units consumed in 70 days. Apparently the reading of 27 jun 2017 was incorrectly shown as 1450 whereas it should have been 1550 correctly. From billing history it will be seen that average consumption is around 15 units per month. This error resulted in showing 161 units in 70 days, whereas if reading on 27 jun 2017 was reflected as 1550 then it would have been 61 units in 70 days. Similarly the consumption between 25 oct 2016 and 27 jun 2017 would be 183 units in 245 days, which reflects the actual situation. With the wrong reading it reflects only 83 units in 245 days. Please correct the bill dated 5 sep 2017 so that correct arrears are reflected. Thanks.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    P
                    Priya471
                    from Delhi, Delhi
                    Nov 6, 2017
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                    Address: 110084

                    Sir a unauthorized water plant is working beside my house. He doesn't have permit for selling water. Nd this plant is working in domstic area. My whole. Colony is filled with waste water. As he doesn't have proper way to use waste water. U used to add pipe of waste water in emply plots of colony so the are also full with water. We are facing mosquito problem too
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      A
                      Ajay Pal Sharma
                      from Delhi, Delhi
                      Nov 5, 2017
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                      I b. K. Gulshan r/o d-9/11 sector 15 rohini delhi -110089 here to bring your attention that you have wrongly changed me arrears of rs. 4129/-.
                      Earlier i have paid you whatever be the arrears after getting crackted n paid by cash on dated 17/07/2017 which i have the receipt now i again receive the bill with arrears of rs.4129/- so i request you to kindly review & send me the wright bill. Thanks
                      Yours truly
                      B. K. Gulshan
                      D-9/11sector 15
                      Rohini delhi-110089
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      The delhi jal board is sending inflated bill without checking the meter of KNO. [protected]. The house number is RZ-I-24 and flat no. is 302 on the top floor in mahavir enclave 3 and in the name of ms. Sonika chaudhuri. I want DJB to send their man who should contact the tenant living in the flat and give correct bill if any.
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                        S
                        Sammalik
                        from Gurgaon, Haryana
                        Nov 4, 2017
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                        Address: New Delhi, Delhi, 110083
                        Website: www.delhi.gov.in

                        I would like to inform you that we are suffering from bad smell and disease due to sewer blockage and overflow problem from last 2 years at p block street 8 house no. 144 mangol puri outer delhi 110083.
                        We go to mcd office 3 to 4 times in a week than they come and just get it cleaned by stick etc and after some hours again issue persist same.
                        They do not want to take any action also they passing us here to there but no body want to resolve
                        Dirty water is coming on street. It is very difficult to live in an unhealthy environment, laterine water flowing in the street.
                        So kindly take an action against sewer overflow asap.
                        You can get register checked also.
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        My water connection is almost 12 years old but not a single moth I got access bill amount like this month. I want to correct my bill amount and do all right action.
                        Respected Sir/ Madam
                        From last two days we are facing problem of shortage of water and today is third day and still no water in our colony. Please take action regard this problem.
                        Address- 228 Masjid moth south ex-2
                        New Delhi-49
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                          R
                          ravijudicial
                          from Delhi, Delhi
                          Nov 3, 2017
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                          Subject: stop the unknown bill kno: [protected] at my address.

                          Sir,

                          With respect i am to say that i am a consumer of delhi jal board kno: no.[protected] and my meter no. Is 152054 i am paying all the bills time to time. No water bill is pending at my address.

                          But it is saying with regretfully that unknown bill no. Kno: [protected] is sending regularly to my address by delhi jal board, narela. I have already notice to narela jal board office in february 2017 but grievances is still pending.

                          In this regard, it is stated that i have only single water connection and never apply another connection on my address. I have no another property in narela. Kindly delete and stop the bill kno: [protected] at my address and send the concerned owner.

                          Thanking you,

                          Dated 01.11.2017
                          Yours faithfully,

                          (Kamlesh)
                          W/o shri ravi dutt
                          Kno: no.[protected]
                          Address: 75/a, ravidass nagar,
                          Delhi-110 040
                          Mobile-[protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Dear Sir/Mam,

                          My concern about water bill reading.my water bill reading is not accurate.kindly check and resolve my bill related issue.My concern is below.

                          1.Water bill is not coming, only received Feb 2017 Bill(Complaint No-[protected])
                          2.No have to come/visit to check for reading
                          3.Every time I called to customer care for a bill regarding issue.
                          4.only two people used water & this month bill come Rs.1049.its not accurate.
                          5.If meter reading was taken properly by your team, we have not faced this issue.
                          5.In my building, no one paid a huge amount, they have received bill timely basis.

                          I request you kindly resolved my issue ASAP.as per my water consumption, we have minimum water used on a daily basis.if your team is taken a meter reading, we haven't faced this type of issue.we will not pay this month bill when this issue is not fixed.

                          My K.No --[protected]
                          Name-Narayan Dutt Sharma
                          Address- A-73(F.F) West Vinod Nager Delhi-110092

                          Current Meter Reading-322

                          My Cell No-[protected]
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                            Satyapaul Narang
                            from Noida, Uttar Pradesh
                            Nov 3, 2017
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                            Address: New Delhi, Delhi
                            Website: simple misquotation of water bill of house no A-40, Preet Vihar

                            We have water connection in house no. A-40, preet vihar, new delhi with k. No [protected] and have been regularly making of water bill raised by delhi jal board.
                            All previous bills have been checked by me and there is no such amount of rs. 6289.79 of bill arrears shown in current bill as pending but the current bill has been sent to us on 2.11.2017 which depicts above amount of bill as pending.
                            There seems to be inadvertent mistake or oversight which required to be rectified immediately.
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Sir, As we made following complaint of excessive arrears shown in our bill:

                            To
                            The Chairman,
                            Delhi Jal Board, Delhi.
                            I.P. Marg, New Delhi-110092

                            Subject: Showing wrong amount of Rs. arrears of Rs. 6289.79 water bill house no. A-40, Preet Vihar, New Delhi, connection with K. No [protected]

                            Sir/ Madam,
                            We have water connection in house no. A-40, Preet Vihar, New Delhi with K. No [protected] and have been regularly making of water bill raised by Delhi Jal Board.
                            All previous bills have been checked by me and there is no such amount of Rs. 6289.79 of bill arrears shown in current bill as pending but the current bill has been sent to us on 2.11.2017 which depicts above amount of bill as pending.
                            There seems to be inadvertent mistake or oversight which required to be rectified immediately.
                            It is, therefore, requested that the amount of Rs. 6289.79 of bill arrears shown in current bill as pending be written off with immediate effect.
                            Yours Faithfully,
                            Gobind Parsad Rastogi,
                            A-40, Preet Vihar,
                            New Delhi-110092

                            From search it has been found that our complaint has been referred to CUSTOMER SUPPORT but till date we have heard nothing. We are ready to deposit running bill of Rs 10003 which may be allowed and arrears issue be resolved at your end.
                            Dear Sir/ Madam,
                            The mount of present bill is 1003 but in complaint it has mentioned s 10003 by over typing. Correct amount be referred to.
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                              S
                              singh_rk38
                              from Allahabad, Uttar Pradesh
                              Nov 2, 2017
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                              Address: 110087
                              Website: Delhi Jal Board

                              Kindly refer my complaint no;[protected] dated 29.9.2017 wherein requested to resolve the issue for inflated bill of september'17. To day i have received sms for payment of rs 4244.00 which is not payable. The facts are given below;-
                              Some of the officials from djb /paschim vihar/sunder vihar. Over my mobile no.[protected] in the month of august 17 saying that meter has to be replaced related to m-400, 3rd floor, guru har kishan nagar, paschim vihar, new delhi-110087. The ground floor where the water meters are installed have been sealed by bank against default of repayment of bank loan by the the owner mr durga prasad sanwaria of ground floor.
                              Therefore it is not possible to enter in the premises to replace the water meter.
                              Moreover we are out of of delhi for the last more than two year/locked, and there is no consumption of water. We are receiving inflated bills.
                              Kindly look into the matter and resolve the issue and withdraw the inflated bill.
                              Thanks & regards,
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Nov 02, 2017
                              Updated by singh_rk38
                              Kindly refer my complaint no;[protected] dated 29.9.2017 wherein requested to resolve the issue for inflated bill of September'17.To day I have received SMS for payment of Rs 4244.00 which is not payable.The facts are given below;-
                              Some of the officials from DJB /Paschim Vihar/Sunder Vihar.over my Mobile no.[protected] in the month of August 17 saying that meter has to be replaced related to M-400, 3rd Floor, Guru Har Kishan Nagar, Paschim Vihar, New Delhi-110087.The ground floor where the Water meters are installed have been sealed by Bank against default of repayment of bank loan by the the owner Mr Durga Prasad Sanwaria of Ground floor.
                              Therefore it is not possible to enter in the premises to replace the water meter.
                              Moreover we are out of of Delhi for the last more than two year/Locked, and there is no consumption of water.We are receiving inflated bills.
                              Kindly look into the matter and resolve the issue and withdraw the inflated bill .
                              Thanks & Regards,
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                                D
                                Deepak Kumar Jangir
                                from Ahmedabad, Gujarat
                                Nov 2, 2017
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                                Address: New Delhi, Delhi, 110045

                                Dear sir, this is to inform you that my water meter and other 2 meters has been stolen yesterday dated 1 nov 2017, my kno is[protected] it was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible inside my flat on 1st floor to avoid from being stolen again. My address is rzc 305/1 gali no -21b, sadh nagar 2, palam colony, new delhi 110045.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  venkatmech
                                  from Noida, Uttar Pradesh
                                  Nov 1, 2017
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                                  Address: 110096

                                  I, R.venkatraman from 66 C pocket - A2 lig flats mayur vihar phase- 3. & my KNO is [protected]. I received a water bill of amount RS.1252 . this is because of the non updation of water meter reading. i consumed very less amount of water & my meter is shown only 10375 unit only.Update the reading & regenerate the bill once again correctly.

                                  Kindly reslove the above issue.

                                  Regards,
                                  R.Venkatraman
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Anuraag Pall
                                    from Mumbai, Maharashtra
                                    Oct 30, 2017
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                                    Address: 110021

                                    Dear team

                                    This is regards to sewage overflow from last one month & no one is providing a concrete solution. It is really very very unhygienic & the sewage is overflowing everyday leading to foul smell & lot of inconvenience. Please send someone on priority & the address is as follows.

                                    160 satya niketan
                                    New delhi - 110021
                                    Near moti bagh gurudwara
                                    [protected]
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      yugm
                                      from Delhi, Delhi
                                      Oct 29, 2017
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                                      Address: New Delhi, Delhi, 110062

                                      This complain is about a water pipe leakege in our park near a tube well pipe line on a very heavy amount which is not good. Because a lot of water is been wasted here so it's a humble request to djb to fix it up its been a lot of weeks of this issue so plzz do need full as soon as u can street number 20 near tube well in the park of dda flats madangir new delhi 62
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      The water quality is getting very down these days in new kondli delhi 110096 . It is now causing many skin infections and hair related problems to almost everyone in our colony.Please get this sorted as soon as possible.
                                      Sir i have submitted the metre reading photo attached and last metre reading is 410.in the moth of jaunary 2017. now i have submitted the photograph of meter.because i have put the wrong metre reading in the month of august 2017.
                                      so please correct the bill according to the metre photograph.
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