Delhi Jal Board Complaints & Reviews

Every tuesday we fixed a tanker 5026 to come to mahipalpur h no. 246, gali no. 2, gajjak ram colony, near pappy apt mahipalpur new delhi -110037 but since last two week tuesdays we are not receiving water we called on[protected] from 8am till 11pm but no one picked call as its busy or ringing continuously but no one pick the call to attend the call. I hope you understand and help us today on 07nov2017
Regards
Balakrishan

The previous bill dated 25 oct 2016 reflected reading on 25 oct 2016 as 1367. Thereafter the next bill dated 05 sep 2017 reflected previous reading as 1450 on 27 jun 2017 and reading on 05 sep 2017 as1611, thus showing 161 units consumed in 70 days. Apparently the reading of 27 jun 2017 was incorrectly shown as 1450 whereas it should have been 1550 correctly. From billing history it will be seen that average consumption is around 15 units per month. This error resulted in showing 161 units in 70 days, whereas if reading on 27 jun 2017 was reflected as 1550 then it would have been 61 units in 70 days. Similarly the consumption between 25 oct 2016 and 27 jun 2017 would be 183 units in 245 days, which reflects the actual situation. With the wrong reading it reflects only 83 units in 245 days. Please correct the bill dated 5 sep 2017 so that correct arrears are reflected. Thanks.

Sir a unauthorized water plant is working beside my house. He doesn't have permit for selling water. Nd this plant is working in domstic area. My whole. Colony is filled with waste water. As he doesn't have proper way to use waste water. U used to add pipe of waste water in emply plots of colony so the are also full with water. We are facing mosquito problem too

I b. K. Gulshan r/o d-9/11 sector 15 rohini delhi -110089 here to bring your attention that you have wrongly changed me arrears of rs. 4129/-.
Earlier i have paid you whatever be the arrears after getting crackted n paid by cash on dated 17/07/2017 which i have the receipt now i again receive the bill with arrears of rs.4129/- so i request you to kindly review & send me the wright bill. Thanks
Yours truly
B. K. Gulshan
D-9/11sector 15
Rohini delhi-110089

I would like to inform you that we are suffering from bad smell and disease due to sewer blockage and overflow problem from last 2 years at p block street 8 house no. 144 mangol puri outer delhi 110083.
We go to mcd office 3 to 4 times in a week than they come and just get it cleaned by stick etc and after some hours again issue persist same.
They do not want to take any action also they passing us here to there but no body want to resolve
Dirty water is coming on street. It is very difficult to live in an unhealthy environment, laterine water flowing in the street.
So kindly take an action against sewer overflow asap.
You can get register checked also.

Subject: stop the unknown bill kno: [protected] at my address.

Sir,

With respect i am to say that i am a consumer of delhi jal board kno: no.[protected] and my meter no. Is 152054 i am paying all the bills time to time. No water bill is pending at my address.

But it is saying with regretfully that unknown bill no. Kno: [protected] is sending regularly to my address by delhi jal board, narela. I have already notice to narela jal board office in february 2017 but grievances is still pending.

In this regard, it is stated that i have only single water connection and never apply another connection on my address. I have no another property in narela. Kindly delete and stop the bill kno: [protected] at my address and send the concerned owner.

Thanking you,

Dated 01.11.2017
Yours faithfully,

(Kamlesh)
W/o shri ravi dutt
Kno: no.[protected]
Address: 75/a, ravidass nagar,
Delhi-110 040
Mobile-[protected]

We have water connection in house no. A-40, preet vihar, new delhi with k. No [protected] and have been regularly making of water bill raised by delhi jal board.
All previous bills have been checked by me and there is no such amount of rs. 6289.79 of bill arrears shown in current bill as pending but the current bill has been sent to us on 2.11.2017 which depicts above amount of bill as pending.
There seems to be inadvertent mistake or oversight which required to be rectified immediately.

Kindly refer my complaint no;[protected] dated 29.9.2017 wherein requested to resolve the issue for inflated bill of september'17. To day i have received sms for payment of rs 4244.00 which is not payable. The facts are given below;-
Some of the officials from djb /paschim vihar/sunder vihar. Over my mobile no.[protected] in the month of august 17 saying that meter has to be replaced related to m-400, 3rd floor, guru har kishan nagar, paschim vihar, new delhi-110087. The ground floor where the water meters are installed have been sealed by bank against default of repayment of bank loan by the the owner mr durga prasad sanwaria of ground floor.
Therefore it is not possible to enter in the premises to replace the water meter.
Moreover we are out of of delhi for the last more than two year/locked, and there is no consumption of water. We are receiving inflated bills.
Kindly look into the matter and resolve the issue and withdraw the inflated bill.
Thanks & regards,

Dear sir, this is to inform you that my water meter and other 2 meters has been stolen yesterday dated 1 nov 2017, my kno is[protected] it was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible inside my flat on 1st floor to avoid from being stolen again. My address is rzc 305/1 gali no -21b, sadh nagar 2, palam colony, new delhi 110045.

I, R.venkatraman from 66 C pocket - A2 lig flats mayur vihar phase- 3. & my KNO is [protected]. I received a water bill of amount RS.1252 . this is because of the non updation of water meter reading. i consumed very less amount of water & my meter is shown only 10375 unit only.Update the reading & regenerate the bill once again correctly.

Kindly reslove the above issue.

Regards,
R.Venkatraman

Dear team

This is regards to sewage overflow from last one month & no one is providing a concrete solution. It is really very very unhygienic & the sewage is overflowing everyday leading to foul smell & lot of inconvenience. Please send someone on priority & the address is as follows.

160 satya niketan
New delhi - 110021
Near moti bagh gurudwara
[protected]

This complain is about a water pipe leakege in our park near a tube well pipe line on a very heavy amount which is not good. Because a lot of water is been wasted here so it's a humble request to djb to fix it up its been a lot of weeks of this issue so plzz do need full as soon as u can street number 20 near tube well in the park of dda flats madangir new delhi 62

To,

The executive engineer
Mandawali
Delhi jal board,

Subject: contaminated water supply – stinky, burning sensation in hands after using it.

Sir,
I am writing this letter to inform you about the drastic conditions in which the residents of west vinod nagar, mandawali are knowingly or unknowingly forced live with. Water, which is the basic need of survival for any human being is not coming in its appropriate form i. E, clean and filtered. Here timings for water supply are generally two hours in the morning and two hours in the evening and the moment the time gets over within 2-3 minutes stinky water starts coming from the taps instead of being stopped from the source of supply. The entire slot of water that’s collected in tanks gets contaminated with stinky and smelly water. Most of the times even during the supply timings stinky water comes with smell as well as soil with it and the water is such that even domestic water purifier is not able to clean it properly, in that case if it does not smell it tastes like sewage water. So in any condition one cannot drink it or serve it to children. I have a 5 year old son and i cannot bear giving this water to my son and i think no one can do it either.in a fresh incidence, i have also experienced burning sensation in my hands after using this stinky water. I request you to please help resolve this issue as this condition of water supply has become common here. Hoping for your early response.
With due regards,
Kanchan joshi
C-32, street no. 6
West vinod nagar

Respected sir/madam,

Delhi jal board's contract employee who got his job with the influence of ex congress mcd councellor mrs. Premlata,
He have not cleared any test/interview and before getting this job he was running an illegal milk dairy in residential area.
And still continuing the same.
I would like to bring your kind attention towards delhi jal board contract employee's illegal activity in our area.
He owns an illegal dairy in residential area and keep their eight to ten buffalows in a very congested room in his house ground floor.

He is making illegal use of delhi jal board's tube well behind his house for his cattle daily use.
Few month back a video was also submitted of him giving bath to buffalows on road.

Whole waste is just drained away on the road or sewer and whole road gets choacked with dirt and mud.
Due to this, locality sewer lines are blocked and very untidy area near dairy and very bad smell presents in the air around his house.
Also during day time he usually tie his pets on the main road hampering movements of vehicles and also effect cleanliness of the road, please look into this matter. Since its really very difficult to live in such a unhygenic condition.

All this illegal activity is being done under an ex congress mcd councillor, who helped him to get this job.
She handed over the tubewell room keys to him and he make illegal use of that showing his power as he is j. E.in delhi jal board and he is the only boss.

He have not cleared any test or interview. Ex mcd councellor helped him to get the job and now he is misusing his post.
Few days back he said after congress councellor got defeated in election, that now he will see everyone here how they get proper water supply.

Requested to take the matter on priority basis.

Your prompt action will highly be appreciated.

Delhi jal board contract employee's details:
Name: gaurav choudhary
S/o : bhim choudhary
Area of posting: dusghara, todapur, naraina. (He is posted contract je in his birth place)
Address: wz - 163, dusghara, new delhi-110012

Thanking you.

My name is anuj deep varshney i put up in rohini sector 24 pocket 18 delhi 110085
I would like to inform tha authority of delhi jal board that there is no water supply in area. As motioned above and i would also like to inform about less water supply.. People are suffering a lot.

Kindly please resolve over problem of less water supply

Thank you

To, date : / /

Delhi jal board
Varunalaya phase ii, karol bagh
New delhi-110005

Subject: wrong meter reading
Ref: new k no. [protected]

Dear sir/madam,

With reference to the above given k no.[protected] i would like to inform you that meter reading is not calculated correctly in my bill. Till 25/02/2017 meter reading was 421. Since 25/02/2017 nobody came to note my water meter reading. 2-3 months back one person had come to note the meter reading but he was demanding to give money to him to note meter reading. Since then nobody has come to note meter reading. I had never received any bills from the last 7 months. I got my bill for till 04-september-2017 but is calculated on stp basis and bill amount is rs. 2537/- which is not correct.
We are just 2 senior person are living here and not using any water tank also so how it is calculated 2537 on stp basis from 14/07/2017 to 04/09/2017. On 25/02/2017 my water meter reading was 421 and on 21/09/2017 meter reading was 487. As per delhi government rules 20kl water free in a month so i am not eligible for water charges cause 2 people can not use above 20kl water without having any water tank in a month.

Therefore i request you to please correct the invoice as per meter reading.

Thanking you.

Sincerely,

Munna lal
Address: 4882, pahar ganj
New delhi-110055
Mobile - [protected]... [protected]

Title: Highly Contaminated water at West Mukherjee Nagar, West Parmanand Colony and Dhakka Colony since last 35days

Since last 35 days we residents of West Mukherjee Nagar are being receiving sewer contaminated water, which is extremely smelly and filled with dirt and other particles. And yes it comes in different shades and colors, the water supplied through DJB's pipeline.

I have made complaints via 1916 complaint no 0171 dated 08/10/2017 and through pgms.delhi.gov.in with grievance number [protected] dated 08/10/2017, [protected] and 20176805 dated 25/10/2017 to DJB and PWD respectively. I have personally communicated with Mr Sanjeev Verma JE, , Mr Harish Chand, EE, , Mr R K Singhal, SE of DJB, and area's MLA Mr Pankaj Pushkar many times to sensitize on the issue. I have been communicating the problem via mail right from bottom to CEO of DJB, MLA, Dy CM, CM, CVC and LG among others. But there have been no resolution. CEO forwards the mail blankly to Member(WS) and he forwards it to CE-North. LG forwards it to DJB Nodal officer, Dy CM forwards it to CEO and at one time to CM. Finally in the 'Action Taken Report' in the pgms site against the grievance number [protected], EE has written facts some of which are untrue and misguiding. Anyways, the thing is he has signed it off saying PWD isn't allowing work so now the onus lies on them.
You can clearly see how everybody here is trying to escape from their work and passing the work from one hand to the other. And who is suffering???? Definitely not them. It would have been resolved the next day if that had been the situation.

Delhi Jal Boards website says complaints logged through any means of the ones they have listed out will be resolved tentatively 24hrs. It's been more than 450hrs!!! This is 1875% more time than they have said. Around 5000 people are affected with this. The water has become a major health hazard and what is the concerned officials doing! It has now become like a time bomb, waiting to explode any moment. What is the government doing?

This problem I have come to know is pertaining in West Mukherjee Nagar, West Parmanand Colony and Dhakka Colony. I request everyone who is affected to please go to pgms.delhi.gov.in and register as many complaints as possible. Please join the Whatsapp group https://chat.whatsapp.com/AoQn9jyu1eA70GBrSqQiRk. It's not just on receiving contaminated water since 35days, but the callous and insensitive attitude of the DJB, PWD, and other government officials towards the general public. We need to take charge and get things done.

This place where we live, is our home and it will be a shame if we can't do as much as raise our voices to make its problems fall on the seemingly deaf ears. Please see the Whatsapp group as a platform to come together and discuss and coordinate. Execution has to be on ground. Request all living in these affected regions to join.

Change is in your hands, this is just a call for it.

Attached: A sample of water being supplied

Hi
I am a resident of 46, ground floor kailash hills. Every night liters and liters of water is wasted by one of the residents staying above us. This is a EVERY NIGHT thing. I think they forget to turn the motor off after they have put it on. So much water is wasted every night because of somebody's negligence. Please look into this matter asap!

Sir
This is to inform you that we are the residents of d-1 to d-9 block, lalita block, shastri nagar delhi-110052.
The water supplied in our locality is of very bad quality and twice in every week the sewer waterms supplied; and causing serious health issues.
Inspired of our several requests, applications and complaints no appropriate action has been taken by the authorities.
We are facing serious health issues due to bad quality of water supply like jaundice, skin problems etc.
This is very shocking that sewage quality water comes in the area like lalita block, shastri nagar.
I request the concerned authorities to appropriate action as soon as possible.
Sachin gupta
[protected]
D-9 lalita block
Shastri nagar delhi-110052

This is inform you that we are residences in street no. 5, house no. 3107/26 to 3107/37 to suffering lot of problem about damaged of our water pipe line which is effected by sever pipelines and result we are getting waste drinking water every day and also not getting sufficient water last 4-5 years.

So i request your good self to look in to the matter at your earliest possible and safe our health from waste drinking water