Delhi Jal Board Complaints & Reviews

I angoori devi w/o late sh. Yashodhar singh r/o f-334, lado sarai, new delhi-110030 have water connection kno:[protected] receiving average bills of my water connection without water came to my house...
When i had installed a water meter on my kno :[protected] by your officials long time back then why i am receiving average bill.

I have told/ made complaints of not coming water in my tap to your officials many times who came to check / taking meter reading. But no action has been taken in this regard.

I again requesting you to kindly wave off 100% of my water bill till date and look into the matter and do the needful.

Thanking you,

Smt. Angoori devi
F-334, lado sarai

Dear sir i am living at 9562/74 c gaushala baradari kishan ganj delhi 6. A person named mahesh chand want to plant an automatic injection molding for commercial use in residencial street which is not more than 4 feet width. Today he is drilling for submersible for the automatic injection molding machine and the ground water will suck for the machine. If the machine will installed the life of the other person will be like a hell.
With the submersible the ground water will suck on a high ratio.
You are kindly requested to help us on priority basis and disconnect that submersible with a huge panalty.
Thanks n regards
Vipin

With respect i am to say that i am consumer of delhi jal board, narela, kno no.[protected] and my meter no. Is 152054. I may paying all the bills time to time. No bill is pending on my address from march 2013 to september 2017.

But is saying with regretfully that an another unknown bill kno. [protected] is sending by delhi jal board, narela on my address from last years.

I have only single water connection in my 50 yards house and have no another property in narela. Kindly stop the bill kno:[protected] at my address.

Kamlesh w/o shri ravi dutt, 75/a ravidass nagar, narela, delhi-40 mobile no. ([protected]) (Kno: no. [protected])

My name is vivek nandan. I live in sadh nagar -2, gali no 41, as the water level is low half of the street not getting water supply from last 4 days. Because of water pipeline connection low level to high level as inside half street pipeline is on a high so whenever water supply is low then half of the street not getting water. I hope you will solve this issue immediately as it required. Thank you.

My consumer no is [protected]. I am getting wrong/ average since bill last 4 months as meter is stopped however it's working fine. Djb technician checked the meter in my presence and told it's working howwever i got reply to complain in djb complaint section as meter is doubtful and till date i have no information regarding my complaint. This is really bad on djb part. Kindly help in resolution.

Hno309 divya jyoti apartments rohini sector 19. Ph no[protected].

We are resident of house no.132, ambedkar gali, sarai pipal thala, delhi-110033 facing acute problem of sewerage blockage and over flowing of dirty water and mud from the two sewers. We were requesting the authorities to replace the old sewer pipe lines for two sewers only since so many years. The subjected two sewers are located in the dead end of the closed street near house no. 130, 131, 132, 133, 134, 135, 136. The residents are compelled to live in the dirty atmosphere and prone to the diseases.
Therefore, you are requested to look into the matter and arrange to replace the narrow pipe line of the two sewers and also increase the level of last sewers to avoid back pressure of other sewers.
Thanks,
Prem singh
[protected]
H. No.132, sarai pipal thala, delhi-110033

My earlier complaints [protected] and 1694127 for inflated bill received for the period august 2015 to may 2017 (Bill no.[protected] is still to be answered by djb. We have already made payment of approx. Rs.28502 /- out of the total amount of approx. Rs.48107/-. Upon a written complaint to djb revenue officer mr. Ram nivas, meter testing was done and the djb has confirmed that meter is working fine. Meter is functioning ok is also confirmed by bill received for june 2017 which is rs.536/-. (Bill no.[protected]

The above particulars obviously show that djb has not visited my premises to take the actual meter reading. I did not received any bill during aug 2015 to may 2017, rather i on my own made an advance payment of approx. Rs.6300/- in aug 2016. They have made some arbitary calculation and sent the bill for aug 2015 to may 2017 (Bill no.[protected].

Djb needs to show me on what bast charged approx. Rs.2300/- per month for bill no.[protected] while it charges rs.536 for the bill no.[protected]. Djb needs to correct the remaining amount and send me the correct amount so that payment can be made as they have confirmed meter to be working fine and the same meter cannot generate meter reading which amounts to rs.2300/- per month and then next month comes back normal monthly figure of rs.536/-. Djb needs to ensure their staff visits the home to take correct reading and hence gives proper bill and not harass the cunsumer.

Again to reiterate, we will not make further payyynt unless and until djb corrects the bill.

मैं छत्तरपुर दुर्गा आश्रम में रहता हूँ, यहां पर सभी जगह सोनिया विहार का पानी आ ता है। परन्तु हमारे मकान की लाइन में पानी बिलकुल नहीं आता है। हमारा मकान ठाकुर प्रोविजन स्टोर की दुकान से सीधे जो रास्ता पीछे सुमन कालोनी को मिलाता है, में है, यहाँ पर 10-12 मकानों में सोनिया विहार का पानी बिल्कुल नही आ ता है। हम समय पर पानी का बिल जमा कर रहे हैं। हमारा K No.[protected] आपसे विन्रम निवेदन है कि हमारी समस्या का निदान करने की कृपा करें, और पानी का प्रेसर बढ़ाने की कृपा करें, जिससे हमारे घरों में सोनिया विहार का पानी आ सके। धन्यवाद🌹🌹

Dear Sir/ Mam

Myself Prateek Kumar and I am a resident of 283/170, Maddi Waali Gali, Vishnu Garden, New Delhi-110018.

I have a complaint regarding my water bill since last 3 to 4 months. I am receiving continuously wrong or excess bill for my Delhi Jal Board water connection (K.No. [protected]).
As Usual again I have received the Bill no:[protected], for Period Charges (15-JUL-2017 to 8-SEPT-2017) with the amount of Rs.770 with unnecessary charges. The consumption has been averaged and Reading/Meter status has been shown as MLOC (Meter locked).
In my previous bill (for 09-MAY to 15-JULY) the bill amount was Rs.761 and the meter status was also showing as MLOC (Meter Locked). It is really shocking to me as we are very much present at home all the time and nobody has come for meter reading and the status has been shown as MLOC which seems to be a bogus activity. I have attached the screenshots of my bills.
Kindly look into the matter and send a reply to me on my mail-ID prateek.[protected]@gmail.com.

From:
Ajit Kumar Jain
C-22, Chander Nagar (2nd Floor)
A-Block Janakpuri
New Delhi-110058
To
The Dy Director Revenue (West/S-West)
Delhi Jal Board
C-2/B Park, Janakpuri,
New Delhi-110058
Sept 16, 2017
Dear sir,

Inflated Bill: (SMS received on 18.7.2017 to pay Rs 2189/- ; No bill received followed by another sms dated 15.9.2017 informing that a notice has been issued to pay Rs 2939.64)
New K.No. : [protected]; Old WCN: JP-9573 in the name of AJIT KUMAR JAIN
Meter No. : na[protected]; Consumer Category: CAT-I

I humbly submit that I & my family were staying in Gujrat due to my posting since Nov. 2015. I was being regularly sent inflated bills & the position was finally rectified in bill dated 16.8.2016 (Based on meter reading of 489 dt 9.8.2016) with a credit balance of Rs 2169.08, only after I escalated the issue to Delhi Govt. In this connection, please refer to your letter no. DJB/ZRO (WEST)-1/RTI/PGC/2016/7388 dt 17.8.2016, advising me of the rectification done.
I came back to Delhi only by the end of June 2017, but finally occupied this house in the middle of July 2017. In the beginning of July 2017 some meter reader, Mr Satpal, came but at that time I couldn’t locate the keys of box in which meter is installed, as I was in the process of shifting to this place. The meter reader advised me to send the photo of the reading on whatsapp.

Once I shifted to this place & managed to retrieve the keys, I sent the photo of latest meter reading (as on 17.7.2017) on 17.7.2017 itself. Meter reading was 501. Hence, there is a consumption of just 12 units between the Last Reading of 489 dated 9.8.2016 & present reading of 501 dated 17.7.2017. How can you exhaust a credit balance of Rs 2169.08 & raise a further bill of Rs 2939.64 when the consumption is only 12 units during this period?

I fail to understand why DJB has not taken note of the latest reading provided by me & keeps on demanding adhoc amount without any basis.
I once again request you to send your meter reader and raise a fresh bill based on actual basis. Further, why the DJB is only sending sms and not sending the actual bill?

I hope that DJB will take the necessary steps to rectify the position & send me the correct bill urgently.

Thanking you.

Yours faithfully,

Ajit Kumar Jain

Dear sir/ mam

We are residence of f-7a, sector-16, rohini, delhi-110089.

In many lines (Streets) of f-7a its much dirty and sewage small water is coming on daily basis. Only in some lines (Streets) water supply is ok.

We are also facing stomachs serious disease problem these days as this water is not drinkable at all.

We are daily facing problem of supply of dirty water with foul smell like sewage from last month august, 2017 and facing problem time to time from last one year, but no appropriate steps has taken till date.

Strictly request you to kindly intervene and provide the solution at the earliest. Your immediate action to the matter will be highly appreciated.

Regards,
Citizens
F-7a, sector-16,
Rohini, delhi,
India-110089

Dear sir

We are residence of hn. 39, gali no 3, old arjun nagar, delhi - 110051. We are facing problem of supply of dirty water with foul smell like sewage from last 4 months. No. Of complaints has been filed, jal department people come and go but nothing has happend till date. Moreover now from last 3-4 days water has stopped coming at all. Request you to kindly intervene and advice the solution. Your immediate action to the matter will be highly appreciated. Thanks for kind cooperation.

Hi

The residents of e block mansrover garden new delhi 110015 are facing problem of acute short water supply in the area for the past about 15 days.

The water supply is irregular, insufficient and also the quality of water supplied by djb currently is contaminated most of the time.

Please look into the matter and take immediate corrective measure to restore normal water supply in the area

Regards

Jatinder pal singh
E.93 iiird floor
Mansrover garden
New delhi 110015
Mob.[protected]

This is to bring your attention towards the sewer problem that we are facing for a week know and made a complaint on 11 september and the still the issue is pending and getting no response from any authority, complaint number is[protected].
Address for the concerned issue as soon as possible

Regards
Naresh kumar
H no rz 107-c street no 14
Tughlakabad extn., kalkaji
New delhi-110019

My k no [protected] with a bill for month of june - july 2017 for rs 3296/- and by mistake i paid rs 32, 396/- and excess of rs 29, 100/- in name of sh lala ram address 19/23 rajniwas marg, new delhi 54

As a matter of fact i am not able to reimburse the excess paid as i am not a rich man and this was done online and someone else who has paid through his credit card and i have to reimburse his payment.

I shall humbly request you to kindly return the excess paid as i have always been paying my dues regularly

Most respectfully prayed;

Sh lala ram
19/23 rajniwas mg,
Civil lines,
New delhi 54

The meter reader mentioned the wrong current reading status as rddt (Reading detained) and previous reading status as 404 units. According to him the unit reading was not increasing but the fact is that the rentholder is not in delhi from almost 3 months so how can the reading increase. Our meter is working and in good condition and have been checked.
He also said that we have to waste water if not needed but reading has to be increased...

Hi sir/madam,

This is to inform you that we are getting dirty and black drinking water from tape every day in my locality h. No.112, bh block, east shalimar bagh, delhi-110088. This water is so dirty that it smells really bad. I have never expected that the quality of water that delhi jal board is supplying is going down day by day. This worst quality of water causing many hazardous problems on our health and it is specially affecting our children's health. This problem is not limited to me as it is also affecting my neighbors family.

I am raising this concern to you as i believe it will addressed asap by helping us in getting good quality of drinking water from delhi jal board. Request you to address it asap as it is making our living very difficult.

Regards
Bharat

Kno - [protected], i received a bill rs 13434/-, i run from pillar to pole to clarify but no one has responded lastly deposited on 17 jun 2017, again i received a bill of aug for rs 54488/- bill no[protected], just you can think. Here new meter also has not been installed, approaching many times but of no use. Due date crossed pls suggest what to do

Kind attn: sh. Arvind kejriwal

Dear sir

We are residence of gali no 9, south anarkali extension, delhi - 110051. We are facing problem of supply of dirty water from last 4 months. Our colony are suffering from many diseases due to such sever quality water in our taps. We have given many complaints to our local mla, sh. S. K. Bagga many times but no action has been taken till date. So your personal intervention is required to solve the problem. Your immediate action to the matter will be highly appreciated. Thanks for kind cooperation.

Best regards

Raj kumar sachdeva
Gulshan juneja
Suresh manchanda
Kali singh
And all gali resindence members.
Gali no 9, south anarkali extension,
Delhi - 110051
Mobile: +91-[protected]
Mobile: +91-[protected]
Mobile: +91-[protected]
Mobile: +91-[protected]

Dear sir
I will inform you i live in mayapuri gi-117 mayapuri ind area ph 2 problem is very serious in water supply last 2 weeks because industrial factory owner are supply water take culester supply conataction & use the big & huge motors plz kindly action this matter if all culester citizen take water normally
Thanks
Plz action immidaittly & i have same mail send to cm complaint cell