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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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Y
yadavsumit123
from Noida, Uttar Pradesh
Jun 12, 2017
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Website: delhijalboard.co.in

Dear sir
We regret to say that even after making regular complaints on 1916 we are unable to get water.
Earlier water supply was available with low pressure it is available for 15 mts during mid night between 1am to 2 am but now that
Is also missing.
Now a days we go and get water in buckets by walking about 1 km even after staying in delhi, capital of india.
We have even complained to je of our area but he is unable to resolve our water supply problem.
Please help us to get regular water supply with required pressure.
Kindly look after our problems
Please help us
With regards
Devender prasad rai
T-701 gali no.22 baljeet nagar
Ph no.[protected]
Date : 12-june-2017
Delhi Jal Board customer support has been notified about the posted complaint.
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    L
    Lchawla
    Jun 11, 2017
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    Address: New Delhi, Delhi, 110007

    We are facing a big challenge due to the open severe in front of our home 60f kamla nagar. Water is out of that.

    We had already complaint for the same at roshanara garden to kapil bindra, after that given a call to juniour enginner rakesh however no action has been taken. 02 months have already been passed.

    We are looking to resolve the issue at earliest.
    Delhi Jal Board customer support has been notified about the posted complaint.
    Delhi Jal Board — Reading was taken regularely continue from March, 2013
    but in your bills showing meter status STP. Pls rectify the error at your end and issue correct bill. K No. [protected]- Umesh Kumar
    Hello Sir, I m a resident of pocket 8, Sec 22 Rohini and my problem is dirty and yellow water supply here .Pls suggest as it is leading to many diseases and we are struggling for clean water.Pls help
    There is lot of shortage of water in our town
    Water is not supply continuously
    Water supplier supply water in 15-20 days
    Nd that water is also not good
    Dirty water
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      S
      SANDEEP KUMAR
      from Delhi, Delhi
      Jun 11, 2017
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      Complaint against illegal water connection

      Address: New Delhi, Delhi, 110059

      Illegal water connection
      Respected sir,
      An unauthorized and illegal water connections around 10 - 12 nos. Working in a-18, gali. No. 1, rajapuri, uttam nagar, near gaur public school., delhi - 110059`. The water flow badely when the supply begain. No any action taken by delhi jal bord against them. So please take the action. And please disconnect the above noted connection.
      Thanks
      Neighborhood...
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      Manish King
      from Delhi, Delhi
      Jun 11, 2017
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      Address: New Delhi, Delhi, 110049

      Hello look my gali adress l-6 shahpurjat new delhi us facing a major water supply crisis and look the water is not sufficient and we are in a very worst condition i have also visited to delhi jal board junior engineer but no satisfactory action is taken please keep in consideration that immediate action is required in this related issue. Please solve this problem as soon as possible. Thanks manish kishore. Mb no [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
      Delhi Jal Board — Reading was taken regularely continue from March, 2013
      but in your bills showing meter status STP. Pls rectify the error at your end and issue correct bill. K No. [protected]- Umesh Kumar
      Hello Sir, I m a resident of pocket 8, Sec 22 Rohini and my problem is dirty and yellow water supply here .Pls suggest as it is leading to many diseases and we are struggling for clean water.Pls help
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        P
        pardip.karan
        Jun 10, 2017
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        Address: New Delhi, Delhi, 110020

        Dear sir,

        This is to informed you we are resident of f-block, f-50 harkesh nagar, new delhi-110020 facing problem from last 1 year pipe line of water supply is almost 30 years old and supply us dirty/drain water to our home. Several time complaints made to local djb people but no revert/resolution provided yet request you intervene and resolve. Contact no.[protected].
        Regards
        Pradeep karan
        Delhi Jal Board customer support has been notified about the posted complaint.
        I am a resident of pkt-3 sector 24 rohini. the water supply we are getting these days is very dirty and the water smells.

        I dont think any water treatment is being done before releasing the water to people. Many families will suffer, get ill due to this problem.

        Kindly take necessary action, it is highly urgent.
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          K
          Kanti pandey
          from Pathankot, Punjab
          Jun 10, 2017
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          Address: New Delhi, Delhi

          This is kanti pandey, my present address is d-411, gali no-4, swaroop nagar, delhi-42. My consumption o[censored]nits are very low and comes under subsidy category. The current meter reading is 132 units which is consumed in last 12 months. Bill raised to us for rs 1456 / for the period of 22 jan - 2017 to 31 may-2017 and current reading shown in bill 156 units with out taken reading physically by delhi jal board officials which is not correct reading. The actual reading is only 132 units and actual consumption is only 22 units in last 4 months (22/1/17 to 31/5/17). No people of djb has came for read the meter reading. The k no of meter is - [protected] and bill no[protected]. Kindly pay attention towards it and resolve my issue to rectify the bill as per actual consumption 22 units in period of 22/1/17 to 31/5/17.
          Kanti pandey
          D-411, gali no - 4, swaroop nagar, delhi-42.
          Delhi Jal Board customer support has been notified about the posted complaint.
          Two outlets of sewers behind I-35 & I-36, Lajpat Nagar-3, New Delhi-24 are over flowing.
          Sir/madam
          I am resident of nehru nagar, lajpat nagar new delhi. From the past 5 days i am getting water as smelly as a sewage. its getting worse to live life as we are not able to do the basics needs.
          please resolve the issue as soon as possible.

          add- 4/50, nehru nagar, opposite oxford school, lajpat nagar, new delhi-110065
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            A
            ajaya jha
            from Gurgaon, Haryana
            Jun 10, 2017
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            Address: 110005
            Website: www.delhijalboard.in

            Sirs since january 2017 i have been receiving very high water bills and i was compelled to pay rs.1 lakh (Debited from my yesbank a/c on 7.2.17) i have sent numerous complaints to djb and even phoned zro south ii giri nagar n delhi but nothing has been done.
            I have again received bill for rs.68, 565/- due dt 15.6.17.

            Request you to kindly send someone to check the water meter as the reading is faulty as previous years bills have never been so high.

            If nothing is done before due date i will be compelled to take stern action with consumer forum & other bodies to seek grievance redressal.

            I trust you will look into the matter urgently so that actual and proper reading is noted. And send me a correct bill for payment.

            Regards
            Dr an jha / raj soni, r/o e24 defence colony, n delhi 110024

            Dt 10.6.17
            Delhi Jal Board customer support has been notified about the posted complaint.
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              T
              Tushar Manna
              from Bhim Tal, Uttarakhand
              Jun 9, 2017
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              Address: 11000049

              This is my sixth time i am writing the same complain again. My meter number is [protected] and this meter is absolutely fine and its shows the reading perfectly. But what is the use of it, if no one comes and take the correct reading from it. Sorry to say that i was suggested to replace the meter and give an application to the djb office. So that they can send the original bill according to the consumption but my question is if i do the same there is any guaranty that my problems will be solve? And secondly why i should do that? Where as my meter doesn't having any problem. Therefore is it not a harassment for a customer? So please do the right and just with me.

              Savitri manna
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                G
                Gurdeep123
                from Delhi, Delhi
                Jun 9, 2017
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                Address: 110085
                Website: consumerscomplain.in

                Dear sir\ma'am

                I'm gurdeep sharma s/o mr. Ramvilash sharma. R/o a-5, veer singh colony budhvihar phase 2,

                Sir we are facing water problem from last 15 day because supply is completely stopped by senior officers of djb.

                There were a little issue between your employee and my colony 's ladies.

                Dear sir please continue water supply. We don't have more time for filing complain and go around djb.

                If you are able to provide us water then say yes or no.
                Because we are very irritate by your daily activity now. We decided to file rti then give us answer.
                Our mla doesn't know was is matter. They he also would know about your shameful activity.

                Your sincerely
                Gurdeep sharma
                [protected]
                [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  M
                  magi1234
                  from Noida, Uttar Pradesh
                  Jun 8, 2017
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                  Address: 110060

                  Sir,

                  This is in relation to my consumer no. [protected]. I have been recently issued a bill for rs 2301 which relates to two cycles. The house in which this meter is located was locked for 3 months from 5 feb to 1 may 2017 and there was no usage of water. Otherwise also there are only two members living in this house and usage can not exceed the free limit provided by delhi govt. However being a respected member of this society, i have no hesitation in paying my dues to the govt but not for un used and unjustified cause.

                  This matter was also brought to the knowledge of meter reader but it seems he was disinterested to listen to my request. I am prepared to produce the proof of my house having been locked for 3 months and there was no usage of djb water during this period.

                  I shall be grateful if clear study is made of my usage of water and it will be my duty to pay all my dues.

                  Thanking you,

                  Santosh monga
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    N
                    nagendergupta
                    from Delhi, Delhi
                    Jun 5, 2017
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                    Address: 110020

                    Dear sir,
                    There is no water in our pipe line since last one year, inspite of paying bills on time, im situated at 252, okhla industrial estate, phase iii, new delhi-110020. We are paying all the bills but not a single drop of water coming. I made several complaints regarding this but invein, i request you to look into the matter and take necessary action.
                    Thanks
                    Nagender gupta
                    [protected]
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      D
                      DINESH KUMAR SHARMA 1947
                      from Lucknow, Uttar Pradesh
                      Jun 5, 2017
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                      Address: 110075
                      Website: delhi jalboard

                      There is very little water coming in water line to flat no.64, pocket-6, dda mig flats, sector-12, dwarka-75, inspite of regular request to mr. Siddique ji of delhi jal board.. Since last year 2016 on ward, delhi jal board has failed to provide requsit amount of water to residents of pocket-6, sector -12, dwarka and we are still fighting for drinking water as it has become cronic and no body cares to address this problem. We are purchasing water of daily use from the markets/tankers and spending our saved money to save our life while jal board does not care to resolve this problem.
                      Kindly, wake up and stand up to resolve the water problem of sector-6, dda mig flats at sec-12, dwarka-75.
                      Regard
                      Dinesh kumar
                      Mobile.[protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        S
                        subhashnagar
                        from Delhi, Delhi
                        Jun 5, 2017
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                        Address: New Delhi, Delhi, 10027

                        Respected sir/madam

                        I am one of the resident of Subhash Nagar. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some Sewer Line. Please help us in this matter since it becoming a serious issue and already made some persons suffering from stomach infections.
                        We hope that our government will take some strict action in this matter so that we can proudly say that WE ARE DELHITIES

                        Yours truely,
                        Sumit Gandhi ([protected])
                        Resident of INDIA
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        महोदय
                        अप्रैल और मई में हमारा परिवार घर पर नहीं था जिसके कारन मीटर रीडिंग नहीं हो पाई परन्तु पानी का बिल Rs-620 का फिर भी आगया है

                        मेरा अभी का मीटर रेडिंग 00263 है
                        मेरा आपसे निवेदन है की मेरा बिल माफ़ किआ जाये और मीटर रेडिंग के हिसाब से चेक किआ जाये

                        Bill No[protected]

                        धन्न्यवाद
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                          J
                          Jhuma Koley
                          from Delhi, Delhi
                          Jun 5, 2017
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                          Address: 110031
                          Website: delhi.gov.in/wps/wcm/connect/doit/Delhi+Govt/Delhi+Home

                          I am Aloke Das. My K no. is [protected]. I got a bill of Rs 1474 on an average basis which is almost 1400x times the actual basis. Meter reading status on bill is shown as PLOC however, premises was never been locked. Meter is installed in the ground floor and it is easily accessible to anyone. My meter is also working perfectly. I am also agreeing upon the test and verification by DJB executives if they want to conduct for the meter.
                          I humbly request to send the bill on the "actual basis" and not on average basis. Kindly rectify the bill and the amount ASAP before 10th June, 2017 as due date is mentioned on bill is 12th June, 2017. For the proof I am attaching current meter reading status and wrong bill which needs to be rectified.

                          Thanks and regards,
                          Aloke Das
                          Contact : [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            C
                            close2eye
                            from Morinda, Punjab
                            Jun 3, 2017
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                            Address: New Delhi, Delhi, 110068
                            Website: www.delhijalboard.nic.in

                            Dear Sir,
                            There are unauthorized water connection are being used in PLOT NO. 492, Neb Sarai Village.

                            Due to this DJB is not giving me individual water connection, and force me to follow the same way of other person of PLOT No. 492.

                            Actually this is a nexus of DJB and Plot NO 492, DJB employee take money from such person and provide unauthorized water connections.

                            I request you kindly disable such unauthorized water connections.
                            So that I could able to take a legal water connection.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              A
                              akhil pavi
                              from Delhi, Delhi
                              Jun 2, 2017
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                              Address: New Delhi, Delhi

                              To who so ever concerned, i want to highlight that the water supply to police colony jagat puri (Initially preet vihar) east delhi 110051 is of very bad quality, with a foul smell. We living in the colony have no other access to pure drinking water. We suspect intermixing of drink water with sewage water. This pose a huge threat to the health of hundreds of people living in this locality. Please help us as soon as possible. Thank you.
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Dear Sir/Ma'am,
                              I one of the resident of East Laxmi Market, (55-56 East Laxmi Market Street no- 1 IInd Floor, Laxmi Nagar Delhi-110092), we are facing problem of highly dirty & smelly water & i am continuously complaining on 1916, [protected], [protected], [protected] from 3 days back and and till the time i have registered 4-5 times, but no any action taken till date.
                              Kindly resolve our problem Asap.
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                                K
                                kausonal
                                from Delhi, Delhi
                                Jun 1, 2017
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                                Address: New Delhi, Delhi, 110009
                                Website: www.delhijalboard.nic.in

                                My registered number: [protected]
                                I registered a complaint on 1916 around 15 days back to change the cover of pothole on the road right in front of my house as the cover has damaged completely.
                                Till date i have called up so many times and everytime they said that my complaint is under process and when i asked them to connect me to their senior then they outrightly said no for that.
                                I am afraid that a serious accident can occur if the cover will not be changed by you people because the cover is broken completely.
                                Hope some action will be taken soon in order to avoid some mishappening.

                                Om prakash goyal
                                Model town
                                Near naini jheel
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Main Paryavaran Complex me rahata noon yahan kareeb ek mahine se ganda badbudaar pani aa raha kahin AAP MCD me haar gayee isaliye gatter ka panee supply kar raha hai
                                DJB water pipe line is leaking in front of MCD primary school located at sector 3 RK Puram. Leakage is on the main road between boys senior secondary school & MCD primary school. Plug the​ leakage to save the water from contemnation.
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                                  N
                                  Nusratjk
                                  from New Delhi, Delhi
                                  Jun 1, 2017
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                                  Address: New Delhi, Delhi, 110075
                                  Website: djb.gov.in

                                  Hi,

                                  I am residing at flat 201, dda sfs, pocket 1, sector 1, dwarka, new delhi - 110075, mobile n0#91-[protected], on rent & last month i got the water bill of rs 5061 just for 75 days... Which is totally unacceptable.

                                  Before that, in feb'17- i got water bill of 11388.96 for 2 yrs & that somewhat acceptable but this time its now rs 5061 just for 75 days.

                                  It look there is some serous issue with delhi jal board meter & bill.
                                  Pleas take necessary action & resolve this issue asap.
                                  —
                                  Details
                                  Name: smt. Nandini kaul
                                  Address: 201,, 1,, 1, mig, dwarka,
                                  110075
                                  Mobile no.:
                                  Zone/mr code: sw4/ 661/metered
                                  Area code: a-1/dwarka
                                  Old wcn: ddadwk0007814
                                  New kno: [protected]
                                  —
                                  Consumer category: cat i
                                  Premise detail: dda flats (No of floors-1)
                                  Water usage: residential
                                  Meter no.: 2014a2046652
                                  Meter type (Djb/pvt): djb (Op)
                                  Meter size (Mm): 15
                                  Bill no.:[protected]
                                  Bill cycle: zall[protected]
                                  Bill basis: regular
                                  —

                                  Please contact me at
                                  91-[protected]

                                  Nusrat
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Pl make correction of my Residential Address
                                  Flat 405, Pocket 1, DDA Flats, Sector 9, HIG, Dwarka, NDelhi 110077
                                  Category is HIG Instead of MIG
                                  My bill is running in minus, How to get back the refund .The KNO is [protected]. There should system of refund also.
                                  AKChopra
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                                    I
                                    indiangoogs
                                    from Delhi, Delhi
                                    May 31, 2017
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                                    Address: New Delhi, Delhi, 110035

                                    Sir,
                                    I complaint many times about leakage of drinking water from main line in our street, I personally by telephone to JE Mr Kalim [protected] of our Area, in our colony road construction work start JE said the road contractor do this he will look after this Or you personally repair the pipeline and bear the expenses, Due to broken water pipeline we have to purchase drinking water and more than 5 house are affected with this In our colony only two time water come morning and evening, I also complaint via telephone, its complant number is[protected] nothing happen, Request you to do the Needful,
                                    Our Address is Street No 3, 77 Ashoka Park Main, Rohtak Road, Near ashok park metro station.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      MATHEWS
                                      from Gurgaon, Haryana
                                      May 31, 2017
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                                      Address: 110059
                                      Website: Delhi Jal Board

                                      My k no. Is [protected], i have received one sms today for payment of rs.13579/- we are not getting your bill, or nobody comes in our area for water reading. I have searched & take print from your website. My current bill period showing is from 08. Jun 2015 to 31.07.2017 for rs.13579/- as per your bill, you are billing the charges for 20-30kl basis in one bill for last 2 years.. You must know water supply in our area is alternative days, i. E. Only 15 days supply for one month. Then how we can utilise 20, 000 ltr to 30, 000 ltr. I have only 500ltr water tank, if i used double, then it will come only 15000 letter. We are using below 10000 litter water per month. Also note you are issuing only one bill for last 2 years (From june 2015 to may 2017) why you are not issuing monthly/quarterly bill. Why your rep. Not coming for taking the correct/proper meter reading.

                                      I am getting wrong bill from your side... As per govt we all know that we are getting 20000 ltrs free water for a month. N this is enough limit to use in a month.. So, i request you to kindly re-check & correct my bill for normal charges (If applicable) in this water bill.. Otherwise i am not able to pay this bill.
                                      So kindly check & update the billl at the earliest.

                                      Awaiting your favorable reply.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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