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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

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Updated: Mar 15, 2026

Complaints 5217

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517

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4700

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Delhi Jal Board reviews & complaints page 178

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Address: New Delhi, Delhi, 110078

Website: www.djb.gov.in

I am Bhawnesh Bhardwaj husband of Mrs. Sushma Sharma. Flat 715, Metro View Appartments, Sector 13 Pocket B, DDA SFS Flats was purchased in the name of my wife Sushma Sharma in 2009, where as the name reflected in water bill is still of previous owner, Mr Ved Parkash Sethi. All transfer actions were taken and fees paid. It should be changed to my wife name.

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B

Bobby4kg

Mar 24, 2017

My quarterly water bill has been around 400+ however this past quarter I was handed a bill of 2800+!! I checked the meter readings and is advancing but I the meter usage shows erratic! I'd raised a complaint [protected] but was closed stating that my phone was switched off which generally doesn't happen.
Can you kindly look into this, thank you

B

bpbuddy

from Gurgaon, Haryana

Mar 27, 2017

Sir, Ihave paid in above mentioned Ac Rs969 on 12 Dec. Surprisingly it is showin in my latest bill 18/03/2017no[protected]. as arrear.
By mistake On25/03/2017 I have paid full demand Rs2500.
Pl take necessary action and adjust in coming bill.

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Address: New Delhi, Delhi

I have been treated as zero consumption consumer in view of the residential flat is in a state of repairs for the last several years and remaining vacant. I was charged the service charges only for 0 consumption.Quite to my surprise I received a bill on 12th Nov.2016 for Rs.4164/ to which I lodged a complaint for correction of the bill vide compaint No.[protected] dt.15.11.16 and I got a message on 22nd Nov.that the complaint has been resolved. Now another bill is raised on 14th March17 for Rs.6779 including the earlier bill.Please cancel all the bills as no drop of water is being used and advise me being a senior citizen I can't visit your office

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Apr 17, 2017

Updated by parameshwari devi The complaints made on 15th Nov.2016 and 22nd March, 2017 remain unsolved till date. Hence I have lodged a fresh complaint today through the comments column which can be looked into for cancellation of the wrong billing.Thanking you,
Yours truly,
R.SUBRAMANIAN (Mob. No.[protected]) E-MAIL ADDRESS: [protected]@yahoo.com

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P

parameshwari devi

from Delhi, Delhi

Apr 5, 2017

Although complaints have been lodged on 15th Nov.2016 vide complaint No.[protected] and also on 22nd March, 2017 no reply has been received till date from the Delhi Jal Board about the cancellation of the wrong billing amounting to Rs.6779 which to say the least quite unsatisfactory in treating complaints. you are requested to do the needful immediately by cancelling the wrong billing failing which I will be constrained to take up the matter withe chairman of DJB.The complaints relate to K.NO, [protected]

P

parameshwari devi

from Delhi, Delhi

Apr 17, 2017

Wrong billing relating to K No.[protected] for which complaints were lodged on 15th Nov.2016 vide complaint No.[protected] and also on 22nd March, 2017 no action has been taken by the Delhi Jal Board in cancelling the wrong bill raised as the premises occupied by me is in a state of repairs and remaining unoccupied for the last few years . I am treated as a consumer of zero consumption of water and as such I am liable to pay only the service charges if any. On this basis the bills were raised by the Zonal Accounts Officer, Old Rajinder Nagar, Karol Bagh, New Delhi. All of a sudden on 12th Nov.2016 a bill for Rs.4164/ was raised by DJB without any rhyme or reason.I have already drawn your attention to this in my complaints of 15th Nov.2016 and again on 22nd March, 2017. Since no action has been taken till date but on the contrary I got a SMS informing that a notice for disconnection of water connection for non-payment of dues is issued for the amount due of Rs.6778.07. I am a senior citizen and am unable to meet personally the Zonal Accounts Officer of Old Rajinder Nagar to do the rectification of the wrong bill and hence I am sending my protests through the complaint portal. I would now request you to cancel the wrong billing by instructing the concerned officer of DJB. The meter is in the name of landlady Parameshwari Devi and I am the tenant of the first floor flat rear portion. Thanking you,
Yours truly
R.SUBRAMANIAN ( Mob. No.[protected])

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Address: 110049

Sir,
Inspite of two times of sanction of D.J.B water connection and two times deposited the water connection charges, more than four years have passed but the water connection has not been provided. Kindly investigate what has done in the last four years by D.J.B officers.
Awaiting to hear soon please
Yours faithfully

(R.S Sharma)
332, G.F, Masjid Moth Village
New Delhi 110049
Ph: [protected]

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S

SWC

from Gurgaon, Haryana

Jun 5, 2017

Not getting water bills for my flat no 119, Mandakini Enclave, New Delhi
not having K no either

R

rajiv jacob

from Noida, Uttar Pradesh

Dec 18, 2017

No water supply in govindpuri gali 8 for the past 5 days.

We had a marriage and this caused a nuisance.

Yesterday tanker was provided but not today.

Entire colony is without water.how can one survive without water.

Complaint registered too over the phone with ref no. 4922

R

[email protected]

from Gurgaon, Haryana

Aug 3, 2018

Address - A-107, Paryavaran Complex, New Delhi. 110030.
KNO-[protected].

Water supply pressure less hence no water supply to our house for last three to four months.
Please look into this and restore water supply so that the ill elderly do not suffer because of shortage or non supply of water.
Looking forward to restoration of Water supply without any further delay.
Thanks
Reeta

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Address: New Delhi, Delhi, 110091

DearSir,

I am enclosing herewith few photographs of the state of drainage system in Mayur Vihar, Phase -1. I had posted the photographs, highlighting the location of the drainage and its condition more than a year ago. But it is unfortunate to note that the condition of the drainage ( nalla) has only worsened and has become health hazard to one and all.

Every year the Delhi government talks about avoiding water clogging to avoid mosquitoes breading to avoid Dengu / Malaria .

It is really pathetic to note that none from the Delhi Jal board is bothered, nor is the local councilor.

In another two month again the rainy season would start and the drainage, which is being used as public urinal will start over-flowing with all sorts of filth and will endanger the health of the people residing nearby.

Resident of Pocket -2, Mayur Vihar Phase 1.

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Address: New Delhi, Delhi, 110092

Website: www.delhi.gov.in

I am Dinesh Pathak, resident of 11A/786, Street No-1, Mandawali Fazalpur, Delhi-110092 hereby filing my complaint towards poor & Chocked condition of sever line in our street. I have sever connection installed and due to blockage of complete sever line in the street, the dirty water coming back in my home. I have made complaints but no action taken by authorities.

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V

Vikaskhandelwal

from Delhi, Delhi

Mar 23, 2017

Sir as per my current bill my uses are less and i have been charged more as per my current bill..plz recheck the bill and reverse my the charges overlayed on me.
As i have paid the bill.. due to late charges but refund the extra charges overlayed on me...

Regards
Vikas Khandelwal
[protected]

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Address: 110051

Dear sir,
We are facing problem in water supply, from past 3 months coming water supply drainage (Sewer water) at house-13, f - block jagat puri, krishna nagar, east delhi - 110051.
This is very serious situation itâ€™s also dangerous for health for residents. We donâ€™t have drinking water facing problem for bath and other days basic requirement.
I am requesting you to please take immediate action.

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Address: New Delhi, Delhi, 110085

C/9-124
sector-7, Rohini
Delhi
sir,
The quality of water being supplied in our area (Rohini sector-7) is very dirty, even the drinking water is not clean and this is not the first time, it happens every second day . I even tried to contact on the above given customer care number but didn't receive any response. The water we being supplied to our area stinks badly. So I request to take quick action as it may effect health of several residents.
Thank You

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Address: NZ2/29/

Website: www.delhijalbooard.nic.in

Respected sir,

I am having an issue that our water meter is not working. So, its request that send your processor to look about this matter or tell us can we do it by our own technician. How many days will be there on this matter and we will wait for the reply as much as fast. Address h no. 407 kh. No.6/16/2 gali no 3 crossing 4 uttrakhand enclave burari delhi 110084.

Mobile no.[protected]
Zone/mrcode:nz2/29/
Area code:a-66/burari
Old wcn: 4552
New k no.:[protected]

We will be grateful to you

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Address: New Delhi, Delhi, 110063

Website: www.consumercomplaints.in/new_complaint

Hi team
My neighbours pipe line is leaking like a water fall since one year no body is taking action and i feel this is wastage of water because they have samersabel installed and due to this leakage in shafts we all are facing sellen problem in our walls kindly help us address is 77 a madhuban enclave near madipur metro station new delhi 110063. Would request you to donot disclose my address

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Address: 110070

Website: djb.gov.in

I am a resident of fl 9056 vasant kunj, dda lig. My water kno no. [protected]. I installed water meter on december 2016 and informed to djb vasant kunj on 24/12/2016 with dy. No. 8134. But now my first bill generated without meter reading which is very high (Rs. 1858) as average policy with 87 units. As acutally my water meter reading is very low. Please check and do needful to generate correct water bill.

Bill date: 14-march-2017br...

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Address: New Delhi, Delhi, C- BLOCK

Website: [email protected]

Sir
in our area in C -51 Hastsal Vihar, Uttam nagar, new delhi-59 sewerage line was being laid in c - block, but after laying the sewerage pipe line they spread the mud on the road instead of lifting the mud and cleaning the road. now it is difficult to move on the road .the children and old people fell down on the road and get injured. we requested many times to them to lift the mud and clean the road. but all our request fall on deaf ears . please inter fare in this matter and save the people from getting injured. the matter urgent

Regards
Gopal Walia
C-51, Hastsal Vihar,
Uttam Nagar
New Delhi-59
M-[protected]

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Address: 110067

Website: Delhi Jal Board

Dear Sir,

I am surprised that inflated bills are raised in respect of Senior Citizen to harass them .I am 80 years old and the Meter reader is aware that unless I pay Bribe he will keep sending the inflated bills, Please check last 5 years bills and you will find heavy bills in respect of flats and Servant quarter and a Doctors clinic where water is used for washing hands or emergency wash room facilities in the closed market where wash room is being used as a store house and has been dismantled.
K NO [protected] Meter ok Doctors Clinic Rs 3446/- Notice on Phone.

K NO [protected] Meter ok Servant quarter partially occupied 4084/10 " but shown as locked.Meter room separate & always open mtr reading388point89

KNO [protected] Meter OK flat partly occupied Rs 855.00 bill on phone .

All; the amounts were deposited .

K NO [protected]

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Mar 17, 2017

After ali's response I am attached my all details photo please check it and solve

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A

After ali

from Delhi, Delhi

Mar 17, 2017

I got a bill who issued without water supply I received a supply as on 12/03/2017 so I requested that my bill will be cancelled thanks
REGARD
AFSAR ALI
K NO. [protected]
M.no.[protected]
T- 145 prem nagar 2 kirari suleman nagar delhi 110086

A

After ali

from Delhi, Delhi

Apr 7, 2017

My complaint is nothing to solve till date

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Address: New Delhi, Delhi

Sir i request my bill amount is large what mater because i pay December month 381 rupees and no panding bill no any arrears but January February month bill i received 1227 rupees what? Sir please solved my problem my k no[protected] this month bill service charge amount high sewage charge also high what matters sir metor connection 0 rupees whiteout metor connection high amount bill what sir my family use 500 litter water not use daily sir I understand that metor also must but i three time metor connected my water line but stolen three times i complaints police but not solution so not metor connected so please problem solved thanks

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Mar 10, 2017

Updated by muk822012 Solved my problem because two months bill 1227 rupees what? because i pay December month 381 rupees no panding bill and no arrears

Mar 10, 2017

Updated by muk822012 Sir i request my bill amount is large what mater because i pay December month 381 rupees and no panding bill no any arrears but January February month bill i received 1227 rupees what? Sir please solved my problem my k no[protected] thanks

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A

Aakhandsurplus Garments Rohit Arora

from Delhi, Delhi

Mar 13, 2017

My self kamlesh Arora i got to water bill which is with out reading reading officer never visit from last 3 years for reading igot wrong bill from Delhi jal board pls seen on this matter kamlesh Arora WZ 26d village tihar subash Nagar new Delhi jal board key no [protected]

Thanks

K

Kendra Pal Singh Chauhan

from Noida, Uttar Pradesh

Mar 15, 2017

Sewer line of above address is absolutely blocked since long back. It is over flowing & all residents are suffering . Please clean it by pressure machines etc. N.S. Chauhan C-6/38 YAMUNA VIHAR DELHI 110053

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Website: Delhi Jal board

Ever since my client took the premises on tenancy in 2013 he had been getting the bills showing average consumption of 12-13 units per month, which he had been paying.
From March 2015 he started receiving bills showing illogically high consumption upto 360 units. On advise of the meter reader of your office my client got the meter changed in Jan. 2016.
From Jan. 2016 again he had been receiving bills showing the same average consumption of 12-13 units.
Various requests in writing and personal meetings with the ZRO have not been useful. My client is rather getting threats of disconnection. May it be known to all concerned that my said client is a dental surgeon of repute the said disconnection is not going only to damage his business but reputation also, for which DJB shall be held responsible. Please guide the officials to correct the bills which when corrected will be paid within a week. .

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Address: 110051

Website: DELHI JAL BOARD

Dear Sir/Madam,
I am living 33-A gali no -4, rasheed market krishna nagar delhi-51, since last 5 days sewer is overflowing and the street full of with dirty water and bad smell, even we all are passes and crossed that water stream to reach thier houses, no of times had complaint about it they came only once or two times but did nothing, please sir take some strict action on this issue and resolved as soon as possible .Thanking You
Khaleel Ahmed

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Address: 110031

Website: www.delhijalboard.nic.in

Respected sir/madam

I am one of the resident of Rajgarh colony Ext, Gali no.1 . Our area is suffering from highly dirty and smelly water from past 2 months which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter.
We hope that our government will take some strict action in this matter so that we can proudly say that WE ARE DELHITIES

Yours truely,
Anshuraj Tyagi
Resident of INDIA

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Address: New Delhi, Delhi, 110018

My self kamlesh Arora wife of late shri Birbal Arora ress of WZ 26 D village tihar subash Nagar new Delhi my Delhi jal board key no [protected] i got Lumsum bill from Delhi jal board
Meter reading officer never visit at our home for meter reading and which mention reading on bill it's wrong pls consider on this matter

Thanks
Regards
Kamlesh Arora mb [protected]

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Address: New Delhi, Delhi, 110024

Website: www.delhijalboard.nic.in

Dear Sir
Sub: K.NO:[protected]
I received a bill of Rs.89, 061 due on 21.1.17. None of my previous over 25 years Delhi Jal Board bills have ever been so high.
I complained on line in Jan and under protest paid Rs.15000/- on 16.1.17 receipt no.[protected] and Rs.74, 061/- on 30.1.17 receipt no.6061.
I again received an intimated dated 21.2.17 asking me to pay Rs.69, 819.93 against above K.No.
I telephoned ZRO Mr D K Jain on 7th March who asked me to what's app the meter box. I again phoned him on 8th March and told him I had already made these payments but the bills are absurdly high and even in past years for one quarter bill is only Rs.224/- as you can check from records.
Request to urgently look into the matter OR send a tech/person to check the water meter in my presence and let me know in advance so I can be present at home at that time.
Thank you
Regards
Dr AN Jha
M:[protected]
[Chairman-Institute of Neurosciences, Medanta, The Medicity, sector 38, Gurgaon.]

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H

Harishjainu

from Jaipur, Rajasthan

Mar 8, 2017

Dear Sir/Mam,

I have received the bill of Rs 1409 against Kno [protected] in the name of Tilak Raj Sharma. Flat is locked since last July. I have not used water. Meter reading is 5040. Please update Ur record s and waveoff the bill. Request you to correct the bill.

Regards
Harish Kumar
[protected]

P

[email protected]

Mar 9, 2017

Respected mam./sir
Good morning
As the inform with you that my Area is mohan Garden Uttam Nagar L-1 block.
Our Area not come to water last 2 days after that today 5/3/17 come dirty water. So kindly do this matter as soon as possible.

Regards
Pankaj

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Address: New Delhi, Delhi

Website: Delhi jal board.gov.in

My self kamlesh Arora wife of late shri Birbal Arora add WZ 26 D village tihar subash Nagar new Delhi Delhi jal board key no [protected] i got Lumsum bill from Delhi jal board
Meter reading man never visit from last 3 years for reading at my home and igot wrong bill with out reading iIlive alone
Pls consider of mine complaint

Regards
Kamlesh Arora mb [protected]

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Mar 08, 2017

Updated by Aakhandsurplus Garments Rohit Arora Pls seen on this matter they demand money for solve

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Address: New Delhi, Delhi, 110092

This is to bring into your kind notice ratna mandal resident of d424 west vinod nagar.. Patparganj new delhi 110092 during last 25 days in my gali the sewer pipeline that connects to the main sewer got blocked. And some of the water oozed out from the pipeline leading to wetting the surrounding portion. Its so much dirty water draining into the sewar... We complaint many times in djb... But their is no response from their end... So kindly request to pls clean its

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