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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026

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Delhi Jal Board reviews & complaints page 181

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Website: Delhi Jal board

Ever since my client took the premises on tenancy in 2013 he had been getting the bills showing average consumption of 12-13 units per month, which he had been paying.
From March 2015 he started receiving bills showing illogically high consumption upto 360 units. On advise of the meter reader of your office my client got the meter changed in Jan. 2016.
From Jan. 2016 again he had been receiving bills showing the same average consumption of 12-13 units.
Various requests in writing and personal meetings with the ZRO have not been useful. My client is rather getting threats of disconnection. May it be known to all concerned that my said client is a dental surgeon of repute the said disconnection is not going only to damage his business but reputation also, for which DJB shall be held responsible. Please guide the officials to correct the bills which when corrected will be paid within a week. .

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Address: 110051

Website: DELHI JAL BOARD

Dear Sir/Madam,
I am living 33-A gali no -4, rasheed market krishna nagar delhi-51, since last 5 days sewer is overflowing and the street full of with dirty water and bad smell, even we all are passes and crossed that water stream to reach thier houses, no of times had complaint about it they came only once or two times but did nothing, please sir take some strict action on this issue and resolved as soon as possible .Thanking You
Khaleel Ahmed

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Address: 110031

Website: www.delhijalboard.nic.in

Respected sir/madam

I am one of the resident of Rajgarh colony Ext, Gali no.1 . Our area is suffering from highly dirty and smelly water from past 2 months which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter.
We hope that our government will take some strict action in this matter so that we can proudly say that WE ARE DELHITIES

Yours truely,
Anshuraj Tyagi
Resident of INDIA

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Address: New Delhi, Delhi, 110018

My self kamlesh Arora wife of late shri Birbal Arora ress of WZ 26 D village tihar subash Nagar new Delhi my Delhi jal board key no [protected] i got Lumsum bill from Delhi jal board
Meter reading officer never visit at our home for meter reading and which mention reading on bill it's wrong pls consider on this matter

Thanks
Regards
Kamlesh Arora mb [protected]

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Address: New Delhi, Delhi, 110024

Website: www.delhijalboard.nic.in

Dear Sir
Sub: K.NO:[protected]
I received a bill of Rs.89, 061 due on 21.1.17. None of my previous over 25 years Delhi Jal Board bills have ever been so high.
I complained on line in Jan and under protest paid Rs.15000/- on 16.1.17 receipt no.[protected] and Rs.74, 061/- on 30.1.17 receipt no.6061.
I again received an intimated dated 21.2.17 asking me to pay Rs.69, 819.93 against above K.No.
I telephoned ZRO Mr D K Jain on 7th March who asked me to what's app the meter box. I again phoned him on 8th March and told him I had already made these payments but the bills are absurdly high and even in past years for one quarter bill is only Rs.224/- as you can check from records.
Request to urgently look into the matter OR send a tech/person to check the water meter in my presence and let me know in advance so I can be present at home at that time.
Thank you
Regards
Dr AN Jha
M:[protected]
[Chairman-Institute of Neurosciences, Medanta, The Medicity, sector 38, Gurgaon.]

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H

Harishjainu

from Jaipur, Rajasthan

Mar 8, 2017

Dear Sir/Mam,

I have received the bill of Rs 1409 against Kno [protected] in the name of Tilak Raj Sharma. Flat is locked since last July. I have not used water. Meter reading is 5040. Please update Ur record s and waveoff the bill. Request you to correct the bill.

Regards
Harish Kumar
[protected]

P

[email protected]

Mar 9, 2017

Respected mam./sir
Good morning
As the inform with you that my Area is mohan Garden Uttam Nagar L-1 block.
Our Area not come to water last 2 days after that today 5/3/17 come dirty water. So kindly do this matter as soon as possible.

Regards
Pankaj

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Address: New Delhi, Delhi

Website: Delhi jal board.gov.in

My self kamlesh Arora wife of late shri Birbal Arora add WZ 26 D village tihar subash Nagar new Delhi Delhi jal board key no [protected] i got Lumsum bill from Delhi jal board
Meter reading man never visit from last 3 years for reading at my home and igot wrong bill with out reading iIlive alone
Pls consider of mine complaint

Regards
Kamlesh Arora mb [protected]

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Mar 08, 2017

Updated by Aakhandsurplus Garments Rohit Arora Pls seen on this matter they demand money for solve

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Address: New Delhi, Delhi, 110092

This is to bring into your kind notice ratna mandal resident of d424 west vinod nagar.. Patparganj new delhi 110092 during last 25 days in my gali the sewer pipeline that connects to the main sewer got blocked. And some of the water oozed out from the pipeline leading to wetting the surrounding portion. Its so much dirty water draining into the sewar... We complaint many times in djb... But their is no response from their end... So kindly request to pls clean its

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Address: New Delhi, Delhi, 110058

This is to inform you that in Janakpuri, 110, Narang Colony, its been almost 20 days the water in the house in bad. The water is being mixed with sewer water. The water is brown in colour and stinks so much. Its been 10 days, no solution for the problem has been taken by the delhi jal board. This type of water caused serious bacterial infection to me. Please its a request to solve this issue as soon as possible.
I will be highly grateful

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Address: New Delhi, Delhi, 110032

Website: www.delhijalboard.nic.in

The meter reader mentioned the wrong current reading status as RDDT (Reading Detained) and previous reading status as 149 units. According to him the unit reading was not increasing but the fact is that we do not waste too much water and keep the use of water minimal. Our meter is working and in good condition but the meter reader reported previous units as 149 units which is also wrong and in fact as on today the actual reading is 147 units (screenshots of the meter is enclosed herewith) which were the total units since the meter had been replaced. Now the bill has come to Rs.354 which is completely unjustified. I am enclosing here the screenshot of the meter reading and bill in support of my claim that the meter is working properly. This is clearly a case o[censored]nnecessary harassment because a similar incident has also occurred once where the department has reversed the fake charges. Meter reader is forcing us that you must waste the water whether or not you require it. I am ready for the any test which might be initiated by the department.

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Mar 04, 2017

Updated by nitinkumaragg copy of bill

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A

Ankurmaddy

from Delhi, Delhi

Mar 8, 2017

Recently I shifted to Vishnu garden. Part 1 street no.3 water is not coming from last 4-5 days we all were facing lots of problem due to efficient of water I request you to kindly note and taking a action thank you

L

loganjani

from Noida, Uttar Pradesh

Aug 31, 2018

My k no is [protected]
The meter reader mentioned the wrong current reading status as RDDT (Reading Detained) and reading status is shown in system is 887. According to him the unit reading was notreal but the fact is that we do not waste too much water and keep the use of water minimal. Our meter is working and in good condition in fact as on today the actual reading is 886units (screenshots of the meter is enclosed herewith) which were the total units since the meter had been replaced. Now the bill has come to Rs.3750which is completely unjustified. and i alsi compIain in kakrola mode but zro not listing my problem and he said that your meter is not running i am enclosing here the screenshot of the meter reading and bill in support of my claim that the meter is working properly. This is clearly a case o[censored]nnecessary harassment because a similar incident has also occurred once where the department has reversed the fake charges. Meter reader is forcing us that you must waste the water whether or not you require it. I am ready for the any test which might be initiated by the department.

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Address: New Delhi, Delhi, 110019

I Pradeep Gupta, 1148-B/11, 2nd Floor, Govind Puri, New Delhi,
Yesterday Date 03.03.2017 bill generate by DJB for 26 units for the period of 09.11.2016 (44 units) to 02.03.2017 (70 units) ok status.
I am very surprises after check the water meter sowing the reading is 96.50 units,
I am request to please check the meter and issue new bill as per meter (Water meter no.[protected].

Pradeep Gupta ([protected])
K.NO.[protected]

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Sandeep podder

from Noida, Uttar Pradesh

Mar 6, 2017

I hv 2 complaints prior this letter.its now 21 days I launched my first complain.please give fast response as the sewer water is coming out over the gali.For this reason the rain water drainage system is also choked.. And now problem of water logging is becoming very serious.

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Address: 110051

My water connection no. [protected]. The pin number has been mentioned as 110092 instead of 110051.
I am facing difficulties in proving as my residence address.
Please change the pin code as 110051 as per registry documents already submitted at the time of mutation.
This connection is in name of anand kumarr gupta and veena gupta.
Our address is 142, upper ground flour, gagan vihar main, east delhi-110051. My e mail is [protected]@gmail.com and mob [protected].

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A

archana89

from Delhi, Delhi

Mar 6, 2017

We are getting dirty water since last two weeks, and specially in evening some time it is black also.

I have already sent a complaint but no action has been taken.

Request Please look into the matter and fix the problem.

Address: 15 WZ top floor,
Prem Nagar,
Uttam Nagar,
New Delhi, 110059

Archana Purohit
+91 [protected]

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Address: New Delhi, Delhi, 110055

Website: delhi jal board

From last four days, water is not being supplied, and the minimum amount of water that comes is totally black like that of street gutter. we contacted JE who hasn't helped at all. they aren't sending tanker in the chuna mandi, paharganj area in new delhi. we don't have water to perform household chores and to drink. this has been happening for a few days and we request you to kindly take an action on our problem.

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Address: III

KNO No. [protected], Submitted an appl on 05 Aug 2011 for installation of new water meter sl. no. 32140. No action was initiated. Again submitted an appl on 12 Aug 2014 vide Diary No. 2357 at ZRO (SW) III. No action was done. Again, an appl was submitted vide Diary No. M-1407 on 20 Aug 16 at ZRO(SW) III. Meantime, a bill of Rs. 10, 468/- was sent on my name. As per the Govt Policy, 20, 000 ltr free water is to be supplied to a family in a month. It is to submit that a family consisting of three members do not require even 20, 000 ltr of water in a month. Now, the meter no. is endorsed on my water connection, however, the amount of Rs. 14747/- against pending water bill has not been waived. Request, waive the amount of bill I am entitled for. Thanking you.

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Address: New Delhi, Delhi

We reside at Inder Enclave Phase -II, C -block, near Abhinandan vatika, Kirari Suleman Nagar, Delhi-86.
We are facing lake of fresh drinking water.Supplied water is very polluted, sewege water & highly smale in the water.It is not a mine problem, its a colony's problem.
Water pressure is also very poor.
We request to you kindly diagnose the our problem as well as best possible to earlier & save health.

Note-Stop the westage of water.Lots of water going in the drain.

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Mar 02, 2017

Updated by Mohshin We reside at Inder Enclave Phase -II, C -block, near Abhinandan vatika, Kirari Suleman Nagar, Delhi-86.
We are facing lake of fresh drinking water.Supplied water is very polluted, sewege water & highly smale in the water.It is not a mine problem, its a colony's problem.
Water pressure is also very poor.
We request to you kindly diagnose the our problem as well as best possible to earlier & save health.

Note-Stop the westage of water.Lots of water going in the drain.

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Address: New Delhi, Delhi, 110005

Website: Delhi Jal Board

Ref: New KNO [protected]

I paid my bill online (Rs 1368) on 23.1.17. Payment has gone out of my bank but I got no confirmation or receipt.
Jal board website shows no record of my bill payment. I have tried to telephone for last four days but no one answers the phone. I tried to lodge a complaint on the Jal board website but it would not allow me to do so.
This is avery bad experience because the customer can waste hours without getting any response from phone or website.

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Address: New Delhi, Delhi, 110018

Website: [email protected]

In our area we r not receive water from last three days we r in a very bad situation without water we cant survive plz solve the problem as soon as u can We r not able to do our daily routine work we cant take bath we r office going people plz let us know how can we go to office its a humble request to u plz do sonething for a good cause waiting for ur reply thanks

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Feb 28, 2017

Updated by Inder kaur Our area is vishnu garden new delhi 110018

Feb 28, 2017

Updated by Inder kaur I m residing at b 39 part a1 vishnu garden new delhi 110018 contact no [protected]

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Address: New Delhi, Delhi, 110046

This is to bring into your kind notice that I, Drig Pal Singh resident of WZ 1101 Nangal Raya New Delhi 110046, during the repairing of the main water pipeline in my gali where my residence falls, sewer pipeline broke accidently by the repairing people of DJB contractor as a result the flow of the water in other contents off the sewer pipeline that connects to the main sewer got blocked. And some of the water oozed out from the pipeline leading to wetting the surrounding portion. There is a possibility of damage of walls of surrounding building.

It is therefore requested that your good office may kindly be quick in the matter for repairing the same so that the surrounding may be saved.

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Address: New Delhi, Delhi, 110085

Website: www.caddxpert.com

I want to complaint against my closed office water bill.
My office is closed from last 3 to 4 month and there is no water usage in this period. Still I got bill of above 2000 rs

I want to request you to please check and correct the amount.

Kno is [protected]
Name Akash Jain
Address D16/63 first floor, sector -7
Rohini, delhi 110085.
Phone never [protected]

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Address: New Delhi, Delhi, 110091

Dear concern,

I am ravi kumar residence block. 22, house. no. 368, Trilok puri delhi-110091,

I would like to invite your kind attention towards our unbearable problem,
sir perticulary our street water pipe line has been damaged due to same we are consuming sewer water with supply line, we are using same water for drink and cooking, you can check it with your team, water is very smeelling it is very hard to smell same. we are under health threaten, kindly take a necessary and fast step.
Thanks.
Ravi.
Mo. [protected]
22/368 trilok puri delhi-110091

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meena361

from Delhi, Delhi

Feb 27, 2017

This became a big problem for us as we have not received water bill monthly basis. The department send the bill after 4-6 month. After such period the bill amount is increased too much which in not easy to pay by a middle class family at one time. Kindly send the bill regularly and in proper manner so that we can pay that amount easily.

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Address: 110016

REMINDER

VerifiedDelhi Jal Board — De silting sewage line
Vs vsethi on Feb 16, 2017
Sir I would like to pay your attention towards the drainage cleaning of the back lane of F-7 - F-8 Green Park Extn New Delhi -110016. The manhole is situated at the dead end of the lane As such there is little /no supply of water from the dead end thereby causing accumulation of heap of silt, which in turn obstructs the flow of sewage water frequently...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Other

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