Delhi Jal Board Complaints & Reviews

As I'm student studying in Delhi. There a many more students like me in my hostel. Since 4-5 days we and our locality aren't receiving water and rest other are getting it. This is the problem of old rajendra nagar 27 block. And there is no water in our storage too we locally complained day before yesterday the official came to see us he knew we are facing water problem at that evening he send tanker but it was just temporary solution of a day then yesterday and today there is no water. Water being basic necessities we don't have water for drinking too so we somehow manage to bring it from our library and have it. Whomever concern please we need a permanent solution as soon as possible we can't struggle daily for water here instead of studying. Please please I kindly request you to look into matter and please come for our help that would me so needful for us. I expect you to solve this problem as soon as possible and till the permanent solution isn't made till then provide tanker at least you can do.. Thank you so much

Dear sir,
It is not the first time i am complaining about the water issue in this area. It has been repeatedly seen that water is odourous n it is very foul smelling(like that infected with the feacal matter) and is turbid. I have provided the images of two water samples. One is the clean water and the other is the supply water which we get in this area.i have been to a water treatment plant in my MBBS time and the water at the end of treatment had to be non turbid non smelling nil e-coli count. So it is pretty clear seeing the quality of water that it is not being treated and chlorinated properly.
I had called up the authorities in DELHI JAL BOARD but didnt get a response.. The previos times i had called, the silutions were temporary with recurrences of the same quality water.
Kindly put forward my complaint on high priority as the quality of water is a big issue as it can cause a host of diseases or may be an epidemic too.
Thanking you,
Dr. Sangeeta tripathy

Kindly refer our earlier complaint no[protected] dt 08/10/16, in writing and thereafter to your call centre complaint ref :[protected]/10/16),[protected]/10/16),[protected],[protected]/04/16) &[protected]/04/16) etcs.

The officials visit the site every time & do it what they could with the bamboo which was temporary fixing the problem but the blockage of sewer remains and sewer flows back to the houses.

We have requested in our last complaint that it requires a machine cleaning, as there is lot of filth in the sewer line which has to be taken out by the pump & then line would be ok for another 10 years.

Once again, we the resident of road no 43 & 44 request delhi jal board to clear the sewer line with the help of machine or with the truck which suck the filth for this job.

सेवा में, दिनांक :13/10/16
दिल्ली जल बोर्ड,
दिल्ली नगर निगम,
440/A-2,
साकेत, नई दिल्ली-30

महोदय,
सविनय निवेदन यह है मैं के.के. चक्रवर्ती 178/M/38A/2, वार्ड नं 2, महरौली, नई दिल्ली...

I'm a resident of b 3 hans appartment east arjun nagar shahdara just above my flat there is a vacant flat no. B 23 hans appartment.

Everyday litres and litres of water overflows from this house as the caretaker has a habit of leaving the taps open. Society has issued notice to the caretaker despite that the caretaker is least bother about it. Due to this there is a serious threat of structural damage to the building and moreover the water has started entering various electrical sockets.

At present from last 6 days the water is overflowing from the house and is being collected at the ground making it an ideal place for breading of insects like dengue and chikengunia.

A huge amount of water is getting wasted from the the above said flat everyday.

Please look into this matter at the earliest.

Mridul sareen
[protected]

सेवा में, दिनांक :7/10/16
दिल्ली जल बोर्ड,
दिल्ली नगर निगम,
440/A-2,
साकेत, नई दिल्ली-30

महोदय,
सविनय निवेदन यह है मैं के.के. चक्रवर्ती 178/M/38A/2, वार्ड नं 2, महरौली, नई दिल्ली -30, मोबाइल नं [protected] आपको अवगत कराना चाहता हु की हमारे घर में विगत डेढ़ माह से पानी की पूर्ति नियमित रूप नहीं की जा रही है। जिसकी वजह से मैं और मेरे घर वाले बहुत परेशान है हमारे घर पानी आ नहीं रहा या तो बहुत काम मात्रा (1-2 बाल्टी ) मिल रहा है वो भी बदबूदार गन्दा पानी जिस की वजह से हमको बहुत दूर से पानी लाने पर मजबूर होना पड़ रहा है।।

अंतः आपसे निवेदन है कि इस समस्या का निदान शीग्र अति शीग्र करवाने का प्रयत्न करे आपकी अति कृपा होगी।।

धन्यवाद
के.के. चक्रवर्ती
(मेहरौली निवासी)

Sewer blockage
Sewer blocked

We are facing this problem from around a 7 month, our nearest all sewers is blocked due to which water level has been rising in our commode. Now the situation is so bad sewer in front of my house is sewer blocked and overflowing. There is a very foul and bad smell all around, hence mosquitoes developed in the area, and gutters of surrounding house have been chocked and completely blocked. We are already launched complaint but nobody attend the compliant in your side, so please we are again request to your department please this is very serious problem so please resolve the our problems. Please arrange the machine so that the gutter / sewerage totally clean. Thanking you,

Add - r2-101, mohan garden,
New delhi 110059

I am living on rent at a-192, ff-101, chander vihar (east delhi) for the past six years and getting huge amount of water bill, my k. no is [protected]. i am a widow with two children and most of the time we are not at home so want to know why i am getting so much amount of water bill. kindly let me know the reason, i would be highly appreciated if you could resolve my problem as soon as possible. thanking you for your cooperation.

Rebecca davidson

This is to gring to your notice that iam resident of house no 1, 3rd (Top) floor mausam vihar and have installed water meter and connection from delhi jal board but have not being receicing water since last 20days, wheras the floors upper ground, 1st, 2nd floor of the same building are getting water even as they have no meter of passed connection. This is serious as illegal persons use water and do not pay but legal consumer do ot get water supply this needs to be investigated and my supply should be restored by sealing illegal connection
This was already brought to the notice to persons visiting from jal board since this going on since 5 years. Needless to add that honest citizens are put to hardships but dishonest person enjoya at our cost. It is requested to restore my water supply as it becoming very difficult to get water at 3rd floor of the building were i live.

I am living in a rented room (Ias aspirant), my building has ground water connection which is contaminated (Sewage water)
Due to poor governance the nala dirty water has seep down polluting the ground water which comes to our disposal.
I have acquainted the landlord about the issue and asked him to get direct water supply but he is not responding to our needs.
Its the problem of whole area not me individually.
The landlord is the parshad of the area still he is not willing to resolve the issue.
Kindly make the direct water supply available to us.
We are ready to do the needful formalities.
Address: gali no. 6, plot no. 7, sangam vihar, wazirabad, north delhi. (110084)

I have a Janta plot in Sector 5 Rohini and we are three persons in family and all are working. Earlier I have recevied bills only from 400 to 600 on quarterly basis and this time I have recevied a bill for more than 4000/-. Kindly check at the appropriate level and correct the bill so that I can pay. Everytime I pay the bill in time. My water consumption is not more than 300 liters daily.

Delhi jal board persons have come to l2 - agali no 1, mohan garden uttam nagar new delhi 110059 have come to repair the pipe line but after working two days they had opened a big water pit. And thereafter they have have not come. Still a big mud put with lot water is there. Thousands of mosquitoes are growing everyday. Its very difficult to live inside the house. Pls save our family life from misquitoes. Pls send someone to close this big pit.

The water pipe at the junction point of Jai Durga Marg (Gali No 7, Chandra Shekhar Gali ) and Budh Bazar Road, West Babarpur, Delhi-110032 has might been damaged by JBC matchine while excavation in connection with repair work of Nala along the Budh Bazar Road, West Babarpur being done by Flood Control Department Delhi.The water is leaking for the last 10 days and no repair has been done by DJB inspite of several efforts and complaint to DJB.
The damage of water pipe must be repaired before completion of the work done by Flood Control otherwise the roard will be restored.
Thanks, P C R Patel, General Secretary Jan Kalyan Samti (RWA), West Babarpur, Delhi-110032.

Dear Sir / Mam

Recently received bill. My Bill ID, KNO ; [protected].

Sewerage Road Restoration Charges, Kindly clarify
Why this charges applied, As freewater supply of 20000 litres, 20 kilolitres to every household.

Secondly If you check your record. My Last Bill date was 29 May 2016 and Reading Satus on 26 May 2016 ; 1251.

Now recently received bill in which mention Meter...

Dear Sir/Madam,

Surprised & shocked to saw bill on internet for Rs.2976 (After due date Rs.3125) for water charges against K.No. [protected] for the period 30th May to 29th September 2016 (Four Months). I want to say that how can I used so consumed in the vast capacity and how I can manage this wrong water bill. There is no system of water bill send to us and no routine checkup for water meter. I would like to draw your kind attention. Last bill, I have paid Rs. 191.45 in the month of 2nd August 2016 for the period 30th MAY 2016 to 31st JUL-2016 (Two Months). How it can be possible, that the two months bill would be crossed Rs. 3000/- Do you know my last 6 months of water bill average is only Rs.400/-. Because, I have only two members and only one child in the family.

It is very request to you that issue a new bill against the K NO. [protected] and my matter may kindly be resolve at kindness action please.

As i all ready shared that i am not using djb water supply therefore why this estimated bill is coming regularly? Once i visits djb office for this reason and i got the advice that i have to install a new meter and submit the bill and card but my question is what is the use of it if i am not going to use it so my request is this from this month of october i am going to stay there please note the meter reading and send the genuine bill now onward
I hope that definitely you have the previous record regarding my meter reading so please continue from their. Please,
I already paid this huge amount more than three times therefore please don't force me once more. My k. No is [protected]
Thanks

Meter k no -[protected], address - 4/76, 3 floor, ramesh nagar, new delhi-110015,
Sir, our meter is running very fast. I made a complaint previously but it still remains unresolved our bills are due for quite a long time, as our grievance has not been redressed. Meter is showing faulty readings for quite a long time.in a bill dated 14-nov-2015, bill id[protected], shows consumption 46kl which resembles our average usage but the current bills with ids[protected] &[protected] show consumption 133kl and 288kl respectively. Kindly resolve this issue as our total bill amount is rs36872. Please fix this meter and appropriate this amount to average usage of ours. Thank you.

Regarding bill id no.[protected]; bill date: 23/sep/ 2016; k.no. : [protected]; cat i; name: veer wati; address: 27; gali no. 5; sarojini park; shastri nagar, delhi: 110031:
Cmr status: as per bill= 885
Whereas it is actually 858 as on 29th september 2016 at 9: 00 am
Conclusion exaggerated reading hence inflatted bill.
Please get the reading examined/ investigated and issue a fresh bill.

I am senior citizen living at house no 1, top floor MAUSAM VIHAR Delhi 110051
and have not received water supply since last 12 days and finding it very difficult to precure even drinkig water. Needless to add water is a essential requirement for survival of life and Delhi JAL Board is soly responsible for supply. now ii is 15 days of suffering without resolution. Number of complaints to delhi jal board customer care has got nor reply nor redressal, this very serious as its playing with lives of senior citizens. It is requested to look into the matter and help me.

I had submitted my complaint on the above subject. I have been away from my house since 15 February 2016 and visiting my son in Australia. But inspite of this I have been receiving bills. Though I have not defaulted in payment of my bills. I had urged you to not issue any future bills since I have not used water since February, 2016 and the payments already made by me may be adjusted in future use of water by me when I return back soon.

Best Regards.

Tejinder Singh
[protected]
[protected]@yahoo.com