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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

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Updated: Mar 15, 2026

Complaints 5217

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517

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4700

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Delhi Jal Board reviews & complaints page 185

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Address: 110009

This regarding my high water bill and faulty meter. I'm a senior citizen and my high water bill is accumulating every month. Inspite of complaining 100 times but nobody is bother to solve this. My meter is showing correct reading and DJB is putting guessed reading every month. I'm not liable to pay the bill which I haven't consumed.
Kindly solve this matter at earliest.

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P

pioneerpet

from Delhi, Delhi

Jan 2, 2017

I, Sanjeev Aggarwal S/o Sh. J. N. Aggarwal R/o Flat No. 1B, Block R, Dilshad Garden, Delhi-110095 request you to please check the water lekage from our area, location Behind Telephone Exchange Dilshad Garden, Opp. R Block Dilshad Garden, Delhi 110095. This lekage was running from last 7 to 10 days ago. please treat this as most important & urgent.

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Address: New Delhi, Delhi, 110087

I made a complaint on 24 Dec vide Ref No.[protected] on 1916 and was assured corrective action within 48 hrs. On 27 Dec i got sms the matter is under process and will be resolved by 3rd Jan 2017. Again received msg on 30th Dec that issue has been resolved. I am shocked to read the msg, since no one has contacted us/visited our place and problem stands intact. It reflects that entire process is carried in deptt files i.e registration of complaint and its disposal. Practically nothing is done and complaints reported to be resolved. Matter require thorough enquiry and immediate action for resolve of complaint.

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S

sunny madan 17

from Tohana, Haryana

Jan 3, 2017

An unauthorized and illegal water connection working in house of Sh. Sudersan S/O Sh. Ratan singh vpo Khera Dabar Extantion Coloney New Delhi 1100073. Please take the action.And please disconnect the above noted connection.

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Address: New Delhi, Delhi, 110017

Website: Delhi Jal board

Respected sir,
This is regarding my water bill with k.No.[protected]. I am a renter since Oct 2015 to till now and have not got any water bill till now . But now i am getting messages of more than Rs. 64000 i.e., showing bill of approximately Rs 4000 to Rs 5000 per month which is not possible in my case as for two persons we draw water through motor in 750 litre tank in a day and also we sometimes don't require it everyday .
I want the proper solution for this problem as soon as possible because i need to change the flat and have to pay all my bills. And i don't think i have to pay such a large amount just for water . Please provide me a solution for this and a proper contact number.

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Feb 13, 2017

Updated by shahnawaz vickey I am still waiting for the solution and I am not getting any reply from DJB please help me.

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Address: New Delhi, Delhi, 110005

Re : k no. [protected]

our monthly consumption is 02kl as we have shifted and occasionally visit the house. our usage is confined to urinal and washing of hands. Our water meter was declared as not working by earlier water meter readers. it has yet not been changed but our consumption has been shown as 30kl as we have been billed Rs 587 for bill cycle 15/06/16 till 31/08/16. Pls get it checked and adjust bill to zero in subsequent bill cycles and get the meter replaced on an urgent basis...
Complaint comments Read comm

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Address: New Delhi, Delhi, NDEL

Website: [email protected]

Dear Sir this is the 7th times i am doing the same so please do the needful. i tell you no one is coming for taking the meter reading that"s the reason you are sending me every times an estimated bill . so please send a man who can take the original meter reading as my meter is working perfectly. tell me what is use of it if i reinstall a new meter and no one come for taking the reading from that. i already paid the amount what else you claimed thus fer but i tell you it"s a great lose for me. I know that you will not pay it back or adjust my money with the new bill but yet i hope you will do the correction and reduce my heavy pain from my heart.
Thanks
Savitri Manna

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Address: New Delhi, Delhi, 110024

I am himanshu agrawal, i inform you to last two week a-block sewar was block the waste water is back to home. I complaint to sewar department last two week but no action properly. The main sewar is block & dirty water has bounce back in my office but no action please coporate with me & other our a-block houses persons
Area - defence colony, adress : a-308, lower ground flour

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Address: 110092

Dear sir myself sh ram singh rawat and my kno no is [protected]. From last 3 or 4 months i am receiving wrong bill continue. For last month i have received bill for rs 1094.16 for meter reading 33 units. It is very high or excess which i can afford so you are requested kindly check my billing details and arrange to remove the error and send me the correct bill. I will be highly oblige to you for your this kind act.

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Dec 26, 2016

Updated by AjayShillu Dear Sir Myself Sh Ram Singh Rawat and My KNO No is [protected]. From last 3 or 4 months i am receiving wrong Bill continue. For last month I have received bill for Rs 1094.16 for meter reading 33 units. It is very high or excess which i can afford so you are requested kindly check my billing details and arrange to remove the error and send me the correct bill. I will be highly oblige to you for your this kind act.

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P

pooja sai

from Mumbai, Maharashtra

Dec 28, 2016

Dear Sir/Mam

K.NO-[protected], bill is high, in less consumption. My address is GH-8/252, Paschim Vihar, New Delhi -110087, Ph.no is -[protected]. I am paying bill but that consumption is under rebate.Pls check my meter & conferm the reason .Pls help to resolve asap.
Regards
Pooja

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Address: New Delhi, Delhi, 110052

Website: Delhi Jal Board

I live in ashok vihar, d-block, phase 1.

I want a complaint registered and acted upon on d block 278.

There's a house in my lane which wastes a huge amount of water daily.
It's really pathetic.

These people let their tanks overflow for hours, wasting away drinkable water.

They have no regard for any sort of water conservation and do not care for the water going down the drain.

They've also installed a bore well that is drying the water bed in our area.

I hope someone looks into it.

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Address: New Delhi, Delhi, 110092

Dear Sir,

I am a resident of M.B_107, Gali no. 03, Shakarpur, Delhi - 110 092.
The is to inform you, we have registered sewer overflow complaints twice for back side of our house but unfortunately no action taken as yet. Due to this we badly face health problem. Complaint details as under :
1st complaint number[protected] registered on 7th Dec 2016 which was closed without any action. Hence we called again at "1916" on 12th Dec 2016 and given the complete status to them and got an another complaint number[protected].
This is our on going problem and due to sewer lines not clear properly dirty water is back flowing in our house. Fyi, as advised by private maintenance person its require "Doulci or Pump system" for permanent solution.

Our sincere request you to please resolve our problem ASAP. Our address mentioned below.

Deepak

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Address: New Delhi, Delhi, 110085

Website: www.delhijalboard.nic.in

Good morning,

Wish you must have made a great start of you day.

I would like to draw your kind attention towards water leakage from underground at madhubanchowk traffic signal (Sector-8, rohini side). This leakage has been noticed from past 15 days. I bought it into notice of djb through email at [protected]@gmail.com. Since, there is no action so far i request if necessary follow-up can be done at your end as there is constant wastage on the main road.

Would be very grateful if the concerned can be requested to do the needful. Kindly advise for more details, if required

Thanks & best regards,
Janak d. Chauhan
[protected], [protected]

Dec 16, 2016

Complaint marked as Resolved

I express my gratitude to you and Team DJB to understand and handle my request promptly. Today(15th Dec16 at 1315hrs), I received a confirmation call from DJB J.E.(Sh. Y. S. Rana 9650334467) that the target is accomplished and a feedback call as well from the Indian Consumer Complaints Forum(011-23637640). Thank you once again and best regards, Janak D. Chauhan

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V. K sharma

from Gurgaon, Haryana

Dec 15, 2016

Sir,
An illegal connection is being rain at virat dairy add-cr-241/A lalita park laxmi nagar. Opp. Indian tailor. This connection has been cut once many years before.

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Address: New Delhi, Delhi, 110017

Website: djb.gov.in/DJBPortal/portals/DJBCustomer.portal?_nfpb=true&_st&_pageLabel=nwconstat#wlp_nwco

Respected sit,
My ARN no.[protected] on application for new water connection submitted along with all the paper work on dated 21.11.2016 at Saket office. Accordingly, then officials visited my place for inspection on dated 23.11.2016. He told me that everything is fine, and within 10 days i will get a SMS alert of how much money i have to pay to get my new connection start working. But till now i haven't received any sort of SMS, it's my request that you look into this matter and get the problem fix as soon as possible.

Yours faithfully
Vijay Laxmi, M65-a, Malviya Nagara, N.D - 110017

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Muneshjha

from Noida, Uttar Pradesh

Sep 19, 2019

I am applied Delhi Jal board in new connection date is 06 August but any response

B

Bankura

from Gurgaon, Haryana

Jul 31, 2023

Ref ARN[protected]
ARN NAME: ANAND SINHA
ARN DATE 21 JULY 2023
I was told that DJB shall visitor phone after few days but after waiting till date no body visited our premises nor any phone call received.
pls contact me at [protected]or by mail: [protected]@gmail.com

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Address: 110077

Sir, my self rajmati devi, kno number:-[protected] location:- rzf 238 gali no.4 rajnagar part 2 palam colony new delhi.. contact number :- [protected] ..actually i generate bill from my mobile always but this time i had a problem while generating it.the reading was 255.849 ..but by mistake i generated a bill of 849 units ..my previous unit was 200 which was paid by me ..but now by mistake i generated bill of 849 units instead of 255 ..bill came of amount 36344 ...so i request you to generate my bill once again ...so i would pay my bill of 255 units which is my actual unit...i m sending a screen shot of the new bill which is generated wronly...plzzz rply and regenerate my bill once again ...its a humble request ...because i pay my bill in regaular basis...

Thanking you

Yours faithfull
Raj mati devi

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Y

Yogesh Kumar Praj

from Agra, Uttar Pradesh

Dec 19, 2016

Sir i miss my payment before 4 days

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Address: 110059

Website: fg

The water supply at my residence in U-47 subhash park uttam nagar west is extremely smelly since past 4-5 days. I have checked there is no issue with the tank, but supply water is that smelly and i can see the color of the water is also little dirty with floating substances in it. Need urgent attention to this. please mention which phone number to contact for the same.

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M

MOHIT HD MOVIES movies

Dec 8, 2016

We have no water supply since last two days without any intimation. We have no other source of water at our homes. Please either give Water supply immediately or give intimation when it will be given, so that we can do the needful

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Address: New Delhi, Delhi, 110060

A lot of houses have problem of water overflowing from their tanks in block 10 of old rajinder nagar area. People either don't use an alarm for tanks or are simple ignorant and leave their electric motors on while they are away from home.
Every evening 10/11 and 10/10 are the house numbers in old rajender nagar area which have water overflowing from tanks and polluting the lanes. They are wasting water and causing land pollution also. And, above all stagnant water on roads breeds mosquitoes leading to deadly diseases like malaria and dengue. Please take a note of this.

Thanks

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U

umesh75sharma

from Delhi, Delhi

Dec 6, 2016

Hi, This is to bring to your notice that sewer of Sector 12 dwarka main market in front of Chiken and hen outlet is block for last five days and water is coming out please resolve this at the earliest.

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Address: New Delhi, Delhi, 110048

Website: Delhi Jal Board

The main fresh water supply pipe line running between M 46 greater kailash part 2 to M 164 greater kailash part 2 has a major leak for the last few months.

the walk way and the road way has started to cave in & is damaging the house number M 164 greater kailash part 2 and the surrounding house, as the water is seeping into the foundation.

Nitesh Kapoor
+91 [protected]

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Our bill of old wcn :58809 and new k. No. [protected]
Is rs.686/- for oct. And forthe last month it was rs. 854/- and for the month of aug it was rs.1002/-. As per consumption bill is too high. As water supply isvery low and it is after every four days. Pls look into the matter and alsoinstall the meter also.
Kindly instal the meter also.

My new mob no. [protected]
Email id: laxman. [protected]@yahoo.in

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Dec 03, 2016

Manorama Tomar's response water is coming in some of houses and on the other hand no supply in rest???? its happening thrice a week please take action otherwise it will taken further.

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Manorama Tomar

from Pune, Maharashtra

Dec 8, 2016

There is no water supply in najafgarh from last 3 days (mazsodabad colony) delhi-110043 i donot know what is the problem every week it happens?????

please address our complain
manorama tomar
rz-126 mazsodabad colony delhi
najafgarh
[protected]

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Address: New Delhi, Delhi, 110065

The water supply at my residence in east of kailash e block is extremely smelly since past 4-5 days. I have checked there is no issue with the tank, but supply water is that smelly and i can see the color of the water is also little dirty with floating substances in it. Need urgent attention to this. please mention which phone number to contact for the same.

Thanks

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A

amit3

from Delhi, Delhi

Dec 1, 2016

Dear Sir,

I want to complaint regarding sever overflow last six months but no one listen the matter/complaint . Already so many complaint regarding this overflow issue.

H.No.228, Street No-3
PAL Mohalla,
Mandwali, Delhi 110092

A

Anil Pandey

from Delhi, Delhi

Dec 5, 2016

My K.NO. [protected] and I am using daily 200 ltrs of water daily or less then this. and I noted my water meter in your dept. but my bill amt is Rs. 1233/-

Please check and verify if daily usage is 600 ltrs daily then why are you generating bill to me.

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Address: New Delhi, Delhi, 110007

My consumption of water is very less and I used to get Rs.zero bill for long time. Now I received bill for Rs.2229 which is very very high. I have sent a letter to Delhi Jal Board but no reply received. It needs thorough investigation. Please confirm and send me fresh bill. Kejriwal Government allowed free water for small consumers hence my bill should have been Rs.zero only. Whey then such heavy bill as if I am using water for 24 hours. We get water supply only for one hour in the morning and one hour in the evening and hence the bill raised seems to be a system mistake or feeding wrong details to the system.

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Nov 23, 2016

Updated by eravimangalam vasudevan Kindly confirm as the sms received mention that my water connecton will be discounnted

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A

anu dhama

from New Delhi, Delhi

Dec 5, 2016

My k no is [protected].
my contact no [protected].
my water bill reading till 28th nov is 56 units which is under the 20 units free water utility scope. Inspite of it, a bill of rs 389 had been generated by delhi jal board.
Kindly look into the matter.

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Address: New Delhi, Delhi, NE2

I beg to inform you that my water consumtion is every days maximum four hundred leters, as per our consumtion ratio, i am not covered with billing stage. The above bill wrongly rage aginst my connection.
I theare fore request to yoy kindly rectify the above bill. Please do the needfull and oblige
Regard with thanks
Yours truely
Bhama devi
C-18/6, dayal pur
Delhi

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Address: 110033

Website: www.djb.gov.in

Sir
This is Pawan Kumar Sharma A- block, House no. 1118, Jahangir Puri, Landmark: opposite mcd school a block, Delhi-33. Sir here because of blockage in sewage line our main waterline is affected and lot of smell in water.
Sir we and our children are effected with this. So sir i request your goodself to kindly get resolved this matter as quickly as possible .

Thanks.

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