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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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A
Arushi Upadhyay
Oct 22, 2016
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Address: 110084
Website: submit complaint

We are not getting the supply of water in nathupura village.here people are getting ill because of drinking unhygienic water.
Kindly do something to solve this problem.
We are facing many problems regarding not getting drinking water supply here.
A month we had lived without water it's too difficult for us. Please take some actions for this and try to find out the reason regarding this problem.
Thank you
Delhi Jal Board customer support has been notified about the posted complaint.
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    Shailogix
    from Delhi, Delhi
    Oct 20, 2016
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    Address: New Delhi, Delhi, 110046
    Website: djb.gov.in

    Fraudulent billing system.
    There was no bill generated by legal/regular means against this k no.
    Since august 2015. Suddenly one day a bill was issued for the period aug 15
    ‐ aug 16, for 95 units of consumption. Along with penalty for every month
    Added cumulatively.
    The meter reader says, "you did not opened the gate whenever i came for
    Reading". Which is total lie.
    Our residence is a building of 4 floors having a tenant living on the
    Ground floor too. It is next to impossible that when some one rings the
    Bell one of the five floor residents do open the gate.
    I have never seen this meter reader in my entire stay here once. If the
    Proper meter reading was taken every month the bill would had been
    Between rs.1 ‐ rs.5 which is the bill amount received by others every month
    Under the new scheme by the delhi govt.
    Need immediate action on this and your sympathetic guidance.
    Delhi Jal Board customer support has been notified about the posted complaint.
    Delhi Jall board bill is too high, consumer K No. [protected].
    Delhi Jall board bill is too high, consumer K No. [protected]. Delhi CM/Water ministry need to stream line the billing process ASAP. No change found in the billing process for last 02years. It is always high and beyond expectation .
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      S
      sanjay_him1
      from Kolkata, West Bengal
      Oct 20, 2016
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      Address: New Delhi, Delhi, 110059

      Dear sir,

      I'm a resident of e-455, mahavir enclave-3. new delhi.

      There is a rented house e-453 near to my house. litres of litres of water overflows everyday in the morning and huge amount of water is getting wasted everyday. i had already complaint against him earlier also.

      This water is creating lots of mosquitoes and inviting the deadly dengue and malaria mosquitoes to breed here.

      Please look into this matter at the earliest.

      Warm regards,
      Sanjay thakur
      [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
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        S
        sangeeta tripathy
        from Boisar, Maharashtra
        Oct 19, 2016
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        Address: 110005
        Website: Delhi jal board

        Respected sir/mam
        This is a matter of great shame that a city like delhi is suffering from the water losses and not eing able to maintain the standard of the capital. Its a matter of shame that we live in delhi like nomads... Going places to buy water wherever available. It's a matter of grave shame that we have a incapable impotent cm who cannot address his own state and solve its issues. Its a matter of great shame to the publiv who voted for him...
        Anyways... We all knw what is goin to happen to him in 2019 elections. Noone wudbe concerned about it now but what concerns us is that its high time the officials start taking the public seriously. Its been an year i have been staying in delhi and delhi was never so worse as it is now.
        Every nerve of mine boils down when i think about the cm of this ut.
        Kindly take our issues seriously and solve the water issue as soon as possible or we have to directly place this water issue in the centre. And with delhi public and the modi govt. Which is so interactive with the youth you never know, things might be handled in a healthier and a quicker way.
        Thanking you
        Sangeeta tripathy
        Delhi Jal Board customer support has been notified about the posted complaint.
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          S
          Shakuntla Rani
          from Delhi, Delhi
          Oct 18, 2016
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          Address: New Delhi, Delhi, 110006

          Dear Sir,
          I have changed Meter (Old Meter # 007230/K on 05.05.2016 and reading showing was { 342.1} due to not working) and new Meter # 132218.

          When we uploaded the bill in the m/o Oct. there is shwing as NS bill reading upto Sept. 2016.

          Please Provide us actual reading so can make the payment in time.

          Regards
          M S Girls Sr. Sec. School
          K# [protected]
          Delhi Jal Board customer support has been notified about the posted complaint.
          Sir, Mr. Thukral the resident of J5/177, first floor Rajouri Garden new delhi 110027 selling domestic water to different vendors every day. Kindly visit and take action and stop this practice of Mr. Thukral...
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            M
            Manoj Mishra Mishra
            from Noida, Uttar Pradesh
            Oct 17, 2016
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            Address: New Delhi, Delhi, 110044

            Dear sir this is inform that my street no water are coming on 7 day and update to same in jal board je mr meena mob number are given [protected] but no respond my h no 44 gali number 26f khajur bala road new delhi 110044
            & update the je down area water are west in water all tote are open & height in my gali water are not coming but jal board not in any update in same
            O plz help me

            Ranjana mishra
            [protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
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              K
              kk_gaba
              from Delhi, Delhi
              Oct 17, 2016
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              Address: New Delhi, Delhi, 110005
              Website: delhi jal board

              It has been 4 days and it is the 5th day that water has not been coming in my society. for some general usage likes toilets bathing washing we are going to places to collect water from here or there. people do are cooperative but how many times do you think they are going to helps us irrespective of the fact that they also need water to fulfill their own requirements.

              Request you to kindly check for the matter and get it resolved at the earliest.
              Delhi Jal Board customer support has been notified about the posted complaint.
              Oct 17, 2016
              Updated by kk_gaba
              the loacality name i forgot to mention

              Name - Karan
              locality - Anand parbat gali no 10 than singh nagar
              contact - [protected]
              Dear Sir/Madam

              Kindly note our new meter has been changed in April 2016, after that bill has come Rs.7236.

              1. We don't get the water bill since last 4 years, i check it online .

              2. This month bill has been come Rs.7236 for two months.

              kindly check out meter.

              We will not be able to pay too much bill.
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                S
                Sandesh Kate
                from Delhi, Delhi
                Oct 17, 2016
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                Address: New Delhi, Delhi, 110060
                Website: consumercomplaints.in

                As I'm student studying in Delhi. There a many more students like me in my hostel. Since 4-5 days we and our locality aren't receiving water and rest other are getting it. This is the problem of old rajendra nagar 27 block. And there is no water in our storage too we locally complained day before yesterday the official came to see us he knew we are facing water problem at that evening he send tanker but it was just temporary solution of a day then yesterday and today there is no water. Water being basic necessities we don't have water for drinking too so we somehow manage to bring it from our library and have it. Whomever concern please we need a permanent solution as soon as possible we can't struggle daily for water here instead of studying. Please please I kindly request you to look into matter and please come for our help that would me so needful for us. I expect you to solve this problem as soon as possible and till the permanent solution isn't made till then provide tanker at least you can do.. Thank you so much
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  S
                  sangeeta tripathy
                  from Boisar, Maharashtra
                  Oct 16, 2016
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                  Address: New Delhi, Delhi, 110005
                  Website: Delhi jal board

                  Dear sir,
                  It is not the first time i am complaining about the water issue in this area. It has been repeatedly seen that water is odourous n it is very foul smelling(like that infected with the feacal matter) and is turbid. I have provided the images of two water samples. One is the clean water and the other is the supply water which we get in this area.i have been to a water treatment plant in my MBBS time and the water at the end of treatment had to be non turbid non smelling nil e-coli count. So it is pretty clear seeing the quality of water that it is not being treated and chlorinated properly.
                  I had called up the authorities in DELHI JAL BOARD but didnt get a response.. The previos times i had called, the silutions were temporary with recurrences of the same quality water.
                  Kindly put forward my complaint on high priority as the quality of water is a big issue as it can cause a host of diseases or may be an epidemic too.
                  Thanking you,
                  Dr. Sangeeta tripathy
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    S
                    sunilbali
                    from Delhi, Delhi
                    Oct 16, 2016
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                    Address: New Delhi, Delhi, 110026

                    Kindly refer our earlier complaint no[protected] dt 08/10/16, in writing and thereafter to your call centre complaint ref :[protected]/10/16),[protected]/10/16),[protected],[protected]/04/16) &[protected]/04/16) etcs.

                    The officials visit the site every time & do it what they could with the bamboo which was temporary fixing the problem but the blockage of sewer remains and sewer flows back to the houses.

                    We have requested in our last complaint that it requires a machine cleaning, as there is lot of filth in the sewer line which has to be taken out by the pump & then line would be ok for another 10 years.

                    Once again, we the resident of road no 43 & 44 request delhi jal board to clear the sewer line with the help of machine or with the truck which suck the filth for this job.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      M
                      Mridul Sareen
                      from Delhi, Delhi
                      Oct 9, 2016
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                      Address: New Delhi, Delhi, 110032

                      I'm a resident of b 3 hans appartment east arjun nagar shahdara just above my flat there is a vacant flat no. B 23 hans appartment.

                      Everyday litres and litres of water overflows from this house as the caretaker has a habit of leaving the taps open. Society has issued notice to the caretaker despite that the caretaker is least bother about it. Due to this there is a serious threat of structural damage to the building and moreover the water has started entering various electrical sockets.

                      At present from last 6 days the water is overflowing from the house and is being collected at the ground making it an ideal place for breading of insects like dengue and chikengunia.

                      A huge amount of water is getting wasted from the the above said flat everyday.

                      Please look into this matter at the earliest.

                      Mridul sareen
                      [protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      I regret to inform you that the unhealthy conditions prevailing in our locality for the past few days are now posing serious health hazards as we are suffering from unclean water supply
                      I hope you will take prompt action to making it clear
                      I will grateful for an early action
                      Thank you
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                        Y
                        yana chakravarty
                        from Gurgaon, Haryana
                        Oct 8, 2016
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                        Address: New Delhi, Delhi, 110030
                        Website: www.delhijalboard.nic.in

                        सेवा में, दिनांक :7/10/16
                        दिल्ली जल बोर्ड,
                        दिल्ली नगर निगम,
                        440/A-2,
                        साकेत, नई दिल्ली-30

                        महोदय,
                        सविनय निवेदन यह है मैं के.के. चक्रवर्ती 178/M/38A/2, वार्ड नं 2, महरौली, नई दिल्ली -30, मोबाइल नं [protected] आपको अवगत कराना चाहता हु की हमारे घर में विगत डेढ़ माह से पानी की पूर्ति नियमित रूप नहीं की जा रही है। जिसकी वजह से मैं और मेरे घर वाले बहुत परेशान है हमारे घर पानी आ नहीं रहा या तो बहुत काम मात्रा (1-2 बाल्टी ) मिल रहा है वो भी बदबूदार गन्दा पानी जिस की वजह से हमको बहुत दूर से पानी लाने पर मजबूर होना पड़ रहा है।।

                        अंतः आपसे निवेदन है कि इस समस्या का निदान शीग्र अति शीग्र करवाने का प्रयत्न करे आपकी अति कृपा होगी।।

                        धन्यवाद
                        के.के. चक्रवर्ती
                        (मेहरौली निवासी)
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          ozone pharma
                          from Delhi, Delhi
                          Oct 8, 2016
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                          Address: New Delhi, Delhi, 110059

                          Sewer blockage
                          Sewer blocked

                          We are facing this problem from around a 7 month, our nearest all sewers is blocked due to which water level has been rising in our commode. Now the situation is so bad sewer in front of my house is sewer blocked and overflowing. There is a very foul and bad smell all around, hence mosquitoes developed in the area, and gutters of surrounding house have been chocked and completely blocked. We are already launched complaint but nobody attend the compliant in your side, so please we are again request to your department please this is very serious problem so please resolve the our problems. Please arrange the machine so that the gutter / sewerage totally clean. Thanking you,

                          Add - r2-101, mohan garden,
                          New delhi 110059
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            R
                            Rebecca Davidson
                            Oct 7, 2016
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                            Address: New Delhi, Delhi, 110092
                            Website: Delhi Jal Board

                            I am living on rent at a-192, ff-101, chander vihar (east delhi) for the past six years and getting huge amount of water bill, my k. no is [protected]. i am a widow with two children and most of the time we are not at home so want to know why i am getting so much amount of water bill. kindly let me know the reason, i would be highly appreciated if you could resolve my problem as soon as possible. thanking you for your cooperation.

                            Rebecca davidson
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            My self Kulwant Rai Goyal want to inform you that my water meter has been stolen at my residence B-3/323 Ground Floor Paschim Vihar, New Delhi 110063 few days back when I was out of Delhi. My K NO is [protected].
                            So it is requested to put a new meter as soon as possible. Please put a complain no in my mob [protected]
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                              V
                              vimal nayyar
                              from Noida, Uttar Pradesh
                              Oct 6, 2016
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                              Address: New Delhi, Delhi, 110051

                              This is to gring to your notice that iam resident of house no 1, 3rd (Top) floor mausam vihar and have installed water meter and connection from delhi jal board but have not being receicing water since last 20days, wheras the floors upper ground, 1st, 2nd floor of the same building are getting water even as they have no meter of passed connection. This is serious as illegal persons use water and do not pay but legal consumer do ot get water supply this needs to be investigated and my supply should be restored by sealing illegal connection
                              This was already brought to the notice to persons visiting from jal board since this going on since 5 years. Needless to add that honest citizens are put to hardships but dishonest person enjoya at our cost. It is requested to restore my water supply as it becoming very difficult to get water at 3rd floor of the building were i live.
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              A-480-507, in double story, kalkaji.new delhi...paani nahi aa rha h kuch dino se bohut mishkil ho rahi...
                              phone number-[protected]
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                                R
                                router_failed
                                from Delhi, Delhi
                                Oct 5, 2016
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                                Address: 110084

                                I am living in a rented room (Ias aspirant), my building has ground water connection which is contaminated (Sewage water)
                                Due to poor governance the nala dirty water has seep down polluting the ground water which comes to our disposal.
                                I have acquainted the landlord about the issue and asked him to get direct water supply but he is not responding to our needs.
                                Its the problem of whole area not me individually.
                                The landlord is the parshad of the area still he is not willing to resolve the issue.
                                Kindly make the direct water supply available to us.
                                We are ready to do the needful formalities.
                                Address: gali no. 6, plot no. 7, sangam vihar, wazirabad, north delhi. (110084)
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Sachdeva Gulshan
                                  from Delhi, Delhi
                                  Oct 4, 2016
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                                  Address: New Delhi, Delhi, 11085

                                  I have a Janta plot in Sector 5 Rohini and we are three persons in family and all are working. Earlier I have recevied bills only from 400 to 600 on quarterly basis and this time I have recevied a bill for more than 4000/-. Kindly check at the appropriate level and correct the bill so that I can pay. Everytime I pay the bill in time. My water consumption is not more than 300 liters daily.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Sir, I'm Manoj Nanda resident of 688 Dr Mukherji Nagar, New Delhi...110009, on 29th of September my water meters were theft, so please lodge my complaint and I can apply for new meters
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                                    Varunpreet
                                    from Delhi, Delhi
                                    Oct 4, 2016
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                                    Address: New Delhi, Delhi, 110059

                                    Delhi jal board persons have come to l2 - agali no 1, mohan garden uttam nagar new delhi 110059 have come to repair the pipe line but after working two days they had opened a big water pit. And thereafter they have have not come. Still a big mud put with lot water is there. Thousands of mosquitoes are growing everyday. Its very difficult to live inside the house. Pls save our family life from misquitoes. Pls send someone to close this big pit.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      pcrpatel
                                      from Delhi, Delhi
                                      Oct 3, 2016
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                                      Address: New Delhi, Delhi, 110032
                                      Website: www.delhi.gov.in

                                      The water pipe at the junction point of Jai Durga Marg (Gali No 7, Chandra Shekhar Gali ) and Budh Bazar Road, West Babarpur, Delhi-110032 has might been damaged by JBC matchine while excavation in connection with repair work of Nala along the Budh Bazar Road, West Babarpur being done by Flood Control Department Delhi.The water is leaking for the last 10 days and no repair has been done by DJB inspite of several efforts and complaint to DJB.
                                      The damage of water pipe must be repaired before completion of the work done by Flood Control otherwise the roard will be restored.
                                      Thanks, P C R Patel, General Secretary Jan Kalyan Samti (RWA), West Babarpur, Delhi-110032.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        jatin9716
                                        from Delhi, Delhi
                                        Oct 2, 2016
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                                        Resolved

                                        Address: New Delhi, Delhi, 110059
                                        Website: djb.gov.in

                                        Dear Sir / Mam

                                        Recently received bill. My Bill ID, KNO ; [protected].

                                        Sewerage Road Restoration Charges, Kindly clarify
                                        Why this charges applied, As freewater supply of 20000 litres, 20 kilolitres to every household.

                                        Secondly If you check your record. My Last Bill date was 29 May 2016 and Reading Satus on 26 May 2016 ; 1251.

                                        Now recently received bill in which mention Meter Reading Date : 26 July 2016 and Reading Status
                                        1261 for 26 May to 26 June and 26 June to 26 July, you are calculating 10 Units for 2 months.

                                        First of all no one visit to take reading.

                                        Secondly where is this months went 26 May 2016 to 26 June 2016 and 26 June 2016 to 26 July 2016 and how 10 unit would be possible for 2 months.

                                        Recently I checked my meter and reading showing 1301 for below months.

                                        26 May to 26 June ; 1 Month
                                        26 June to 26 july ; 2 Month
                                        26 July to 26 Aug ; 3 Month
                                        26 Aug to 26 Sep ; 4 Month
                                        26 Sep to 02 Oct ; 6 days
                                        Round Off 4 Months ; 1251 substract 1301, 50 Units

                                        Kindly update in your record and generate new bill along without any charges.

                                        Regard
                                        Lachhman Singh Puri
                                        [protected]
                                        Oct 4, 2016
                                        Complaint marked as Resolved 
                                        They update the same in their record and Generated New Bill with NIL Amount. Thanks for kind support.
                                        Delhi Jal Board customer support has been notified about the posted complaint.
                                        Dear Sir / Mam

                                        Recently received bill. My Bill ID, KNO ; [protected].

                                        As freewater supply of 20000 litres, 20 kilolitres to every household.

                                        Secondly If you check your record. My Last Bill date was 13 Oct 2016 and Reading Status on 13 Oct 2016 68 meter reading 25 unit bill is nil.

                                        Now recently received bill in which mention Meter Reading Date : 23 May 2017 and Reading Status
                                        STP

                                        First of all no one visit to take reading.

                                        Secondly
                                        Recently I checked my meter and reading showing 169 for below months.

                                        23 Aug 2016 to 13 Oct 2016 51 days 25 unit bill is nil
                                        13 Oct 2016 to 27 Jan 2017 106 days 52 unit bill is 747 but reading not correct bill raise estimate and i was paid this amount by mistake bill is nil.
                                        27 Jan 2017 to 23 May 2017 116 days 57 unit bill is 818 but reading not correct bill raise estimate.

                                        13.10.2016 to 23.05.2017 current meter reading status 237 substract 68, 169 Units for 8 months overall 21 unit per that is no bill raise for own pls nil bill raise on your record and my payment 747 pls deposit in my security deposit for future bill.

                                        Kindly update in your record and generate new bill along without any charges.

                                        Regard
                                        mahesh chander
                                        [protected]
                                        dev chhimwal's reply, Jul 4, 2017
                                        Dear Sir,

                                        What is the status of above complain?

                                        Thank You
                                        Dear Sir / Madam,

                                        Recently received bill. My Bill ID,[protected] KNO ;[protected].

                                        Sewerage Road Restoration Charges and service charged high then the consumption chargers, Kindly clarify
                                        Why this charges applied, As free water supply of 20000 liters, 20 kiloliters to every household.

                                        Secondly why we not getting our bills monthly . Bill dated 13 Sept 2018 and We getting the bill on 25 Sept 2018.
                                        last Bill receipt was gotten on 29 Dec 2017. After that now we get the bill. Really disappointed for this kind of service.Don't know why you put a heavy bill on us without notify anything with addition of late payment charges and arrears.

                                        First of all no one visit to take reading.

                                        Secondly where is this months went from December 2017 to August 2018.

                                        Kindly update in your record and generate new bill along without any charges.

                                        Regard
                                        Shakti Vishwakarma
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